Clackamas County
Oregon City, OR, United States
Juvenile Services Specialist (Temporary On-Call) Job ID: 107079 Location: Oregon City, Oregon Full/Part Time: Part Time Regular/Temporary:Temporary CLACKAMAS COUNTY CORE VALUES WE ENCOURAGE YOU TO PRINT OR SAVE THIS JOB ANNOUNCEMENT FOR YOUR REFERENCE. IT WILL NOT BE ACCESSIBLE AFTER THE CLOSE DATE. Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This position will remain open until filled. The first application review will be Monday, July 17, 2023 . We reserve the right to close this recruitment at any time on or after that date. PAY AND BENEFITS Hourly Pay Rate: $26.303793 Candidates typically begin at the minimum of the listed pay range and will be eligible for a merit increase after 2 years of completed service depending upon satisfactory performance. A temporary status or seasonal status position receives EAP benefits only. Employees will accrue one (1) hour of sick leave for every thirty (30) hours worked with a maximum accrual of eighty (80) hours per year. JOB DETAILS AND QUALIFICATIONS Are you passionate about helping others? Do you want to make a difference in the lives of youth and their families? Are you “quick on your feet” and able to engage with dynamic youth? Do you have exceptional organization skills? Do you have creative problem solving skills? Do you have the “gift” of remaining compassionate when working with resistance? Do you believe that all youth are capable of success? If you answered "yes" to the questions above, please read on! We are searching for a motivated and experienced Juvenile Services Specialist with excellent communication and strong interpersonal skills to join our team in the Clackamas County Juvenile Department. The Clackamas County Juvenile Department provides prevention and early intervention services to at-risk youth, as well as case management for youth who have been referred to the department for delinquent behavior. If selected for one of these positions, you will serve a critical, operational role within the Juvenile Intake and Assessment Center (JIAC). As a Juvenile Services Specialist, you will be responsible for completing intake and accepting youth brought in by law enforcement into custody. Additionally, you will be providing supervision, assessing specific medical, mental health, or crisis needs of youth, and completing collateral contacts to determine appropriate release plans for youth in custody. We are committed to being an exemplary organization with best practices in providing equitable juvenile justice, family support, intervention, and reformation services to youth, so they can repair harm to victims, experience positive change, and contribute to a safe, healthy and secure community. To that end, we are searching for individuals, who are motivated to be positive and collaborative contributors, demonstrating strong interpersonal, communication and organizational skills that will allow us to improve, develop and enhance our operations. Required Minimum Qualifications/ Transferrable Skills:* At least six (6) months of experience working with at risk youth Ability to prioritize tasks and organize work Strong interpersonal skills that translate into: Ability to establish and maintain effective working relationships and partnerships both internally and externally Ability to build rapport, engage youth and families, provide resources and positive connections to the community and pro-social activities Independent decision making and problem solving skills Be detail-oriented, respectful of the needs and interests of others, assertive, accessible and approachable, and self-directed (able to work without close supervision) Possess cultural awareness and the ability to work well with diverse groups of individuals Ability to handle a wide range of situations and circumstances effectively, positively and professionally Strong verbal and written communication skills Pre-Employment Requirements: Must be available for on-call hours Must pass a post-offer, pre-employment drug test. Learn more about the County's drug testing policy. Must pass a criminal history check which may include national or state fingerprint records check Driving may be necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* A minimum of one (1) year of experience working with at-risk youth Associate's Degree or higher in criminal justice or a related field *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. KEY COMPETENCIES FOR SUCCESS IN THIS POSITION: Creates a Respectful and Safe Environment by promoting a working environment and culture in which employees and all the youth, families, and victims we serve feel physically and emotionally safe and able to express themselves without repercussion. It will be critical for someone in this position to commit to serving diverse populations, and recognize that all youth, families, and the victims we serve must be treated with dignity and respect, and must not experience discrimination, bias, or a lack of equity in services. These diverse populations include but are not limited to people of all races, ethnicities, and national origins; lesbian, gay, bisexual, transgender, and gender-nonconforming people; individuals with physical or mental disability; people of all ages, religions, genders, political affiliations, veterans, and people of various socio-economic statuses. Embodies “SPIRIT” by demonstrating a commitment to the Clackamas County core values of Service, Professionalism, Integrity, Respect, Individual Accountability, and Trust in their work ( Clackamas County Core Values ). Builds (Cultivates) Relationships by sustaining cooperative working relationships with internal and external customers, partners and stakeholders, in order to work toward shared goals. Promotes Cross Cultural Effectiveness by engaging in a culture of respect, inclusiveness, and appreciation of diverse perspectives, backgrounds and values. Commits to Teamwork and Collaboration through team unity by working effectively towards a shared goal, encourages sharing of information, productive problem solving and putting team success first. Demonstrates Excellent Customer Service by anticipating, assessing, and responding effectively to the needs of the diverse youth, families, and victims we serve. Professional Communication demonstrated by self-awareness, respect for others, empathy, situation appropriateness and professionalism when communicating verbally, non-verbally and in writing. Embraces Continual Learning by displaying an ongoing commitment to, and takes ownership for, learning and self-improvements, demonstrates willingness to grow within the job as technology, organizational changes demand it. Honors Confidentiality in compliance with privacy laws, business needs, including all juvenile matters, and employee/team relations, using only for the purpose required to fulfill employment obligations. Seeks to Problem Solve as evidence by using critical thinking and analytical skills, identifies alternative strategies bringing a solution-focused approach to address challenging or difficult solutions. Engages in Self-Management as evidenced by the individual's ability to manage and continually improve the individual's own performance through thoughtfulness, self-awareness, self-motivation, personal accountability, and the ability to develop strategies to effectively manage tasks and personnel. Professional Communication demonstrated by self-awareness, respect for others, empathy, situation appropriateness and professionalism when communicating verbally, non-verbally and in writing. Displays Creativity and Innovation by generating new ideas and takes initiative in improving services, processes, programs and products Puts Ethics into Action by holding themselves to a high standard of professional, honest and objective behavior in all dealings with or about youth, families, victims, stakeholders, community partners and service providers. Maintains professional relationships and appropriate social, emotional and physical boundaries at all times with the youth and families the Juvenile Department is entrusted to serve. TYPICAL TASKS Duties may include but are not limited to the following: 1. Takes custody of youth brought in by law enforcement; gathers and compiles information from youth, parents, and other agencies; develops a comprehensive plan for the youth focusing on community safety and immediate needs of the youth. 2. Assesses youth's physical health, substance use history, mental health status, and history of violence; utilizes a variety of screening tools; accesses appropriate contracted service agencies. 3. Prepares intake report to summarize information compiled and outlining plan for youth; fingerprints and photographs youth based on statute. 4. Explains release plan, dispositional options, and court procedures to youth and their families according to established guidelines. 5. Prepares written reports and maintains accurate records and appropriate documentation; performs data entry and conducts review and coding of notes in JJIS Intake, JJIS Notes, and ACCESS Notes. 6. Provides secure transportation to court appearances, medical appointments, psychiatric evaluations, and various other commitments for youth in custody. WORKING CONDITIONS Occasional interactions with juveniles may involve physical contact and/or exposure to hostile attitudes. Participation in Crisis Prevention and Defensive Tactics training and its use involve controlled defensive and offensive body movements including standing, twisting, bending, balancing, pushing, swinging, blocking, parrying, and striking. The Juvenile Intake and Assessment Center is a 24 hours per day, 7 days per week operation requiring availability to work any and all shifts. WORK SCHEDULE The Juvenile Intake and Assessment Center is a 24 hours per day, 7 days per week operation requiring availability to work any and all shifts. Weekly hours may fluctuate based on the needs of the Juvenile Intake Assessment Center. This position requires availability for a minimum of 8 shifts or 28 hours per month. Juvenile Services Specialists Temp/On Call are not guaranteed hours. Please Note: This position is designated as on-site/in-person. It is expected that the selected candidate will perform duties at the specified on-site work location. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT The Juvenile Department provides prevention and early intervention services to at-risk youth, as well as case management for youth who have been referred to the department for delinquent behavior. Its three-fold purpose is to hold juveniles accountable, protect public safety and provide intervention services directed at reforming the youth's conduct. The Juvenile Department's programs are designed to have the youth restore the losses that they have imposed upon victims and the community at large. We accomplish this by using a strengths based case management approach and by providing opportunities to positively connect the youth in the community. Mission Statement The mission of the Clackamas County Juvenile Department is to provide equitable juvenile justice, family support, intervention, and reformation services to youth so they can repair harm to victims, experience positive change, and contribute to a safe, healthy and secure community. Values Integrity, Collaboration, and Excellence Guiding Principles To honor diversity and to treat all persons with respect. To involve youth, families, and community partners in creating an effective and responsive department. To strive to be innovative leaders in the field of juvenile justice. To incorporate evidence based practices in our work with youth and families. To honor victim's rights and interests throughout all phases of the justice system; To invite victim's participation in determining how to meaningfully address harm. To provide opportunities for youth to repair harm to victims and communities. To engage youth to have positive involvement in their communities. To foster open communication and team work in a supportive work environment. To demonstrate ethical and honest behavior in all that we do. Learn more about the Clackamas County Juvenile Department APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Kelly Schaefer, Recruiter KSchaefer@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107079&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-5b531c25d7488c4ca35cfb2a97b45bb2
Part Time
Juvenile Services Specialist (Temporary On-Call) Job ID: 107079 Location: Oregon City, Oregon Full/Part Time: Part Time Regular/Temporary:Temporary CLACKAMAS COUNTY CORE VALUES WE ENCOURAGE YOU TO PRINT OR SAVE THIS JOB ANNOUNCEMENT FOR YOUR REFERENCE. IT WILL NOT BE ACCESSIBLE AFTER THE CLOSE DATE. Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This position will remain open until filled. The first application review will be Monday, July 17, 2023 . We reserve the right to close this recruitment at any time on or after that date. PAY AND BENEFITS Hourly Pay Rate: $26.303793 Candidates typically begin at the minimum of the listed pay range and will be eligible for a merit increase after 2 years of completed service depending upon satisfactory performance. A temporary status or seasonal status position receives EAP benefits only. Employees will accrue one (1) hour of sick leave for every thirty (30) hours worked with a maximum accrual of eighty (80) hours per year. JOB DETAILS AND QUALIFICATIONS Are you passionate about helping others? Do you want to make a difference in the lives of youth and their families? Are you “quick on your feet” and able to engage with dynamic youth? Do you have exceptional organization skills? Do you have creative problem solving skills? Do you have the “gift” of remaining compassionate when working with resistance? Do you believe that all youth are capable of success? If you answered "yes" to the questions above, please read on! We are searching for a motivated and experienced Juvenile Services Specialist with excellent communication and strong interpersonal skills to join our team in the Clackamas County Juvenile Department. The Clackamas County Juvenile Department provides prevention and early intervention services to at-risk youth, as well as case management for youth who have been referred to the department for delinquent behavior. If selected for one of these positions, you will serve a critical, operational role within the Juvenile Intake and Assessment Center (JIAC). As a Juvenile Services Specialist, you will be responsible for completing intake and accepting youth brought in by law enforcement into custody. Additionally, you will be providing supervision, assessing specific medical, mental health, or crisis needs of youth, and completing collateral contacts to determine appropriate release plans for youth in custody. We are committed to being an exemplary organization with best practices in providing equitable juvenile justice, family support, intervention, and reformation services to youth, so they can repair harm to victims, experience positive change, and contribute to a safe, healthy and secure community. To that end, we are searching for individuals, who are motivated to be positive and collaborative contributors, demonstrating strong interpersonal, communication and organizational skills that will allow us to improve, develop and enhance our operations. Required Minimum Qualifications/ Transferrable Skills:* At least six (6) months of experience working with at risk youth Ability to prioritize tasks and organize work Strong interpersonal skills that translate into: Ability to establish and maintain effective working relationships and partnerships both internally and externally Ability to build rapport, engage youth and families, provide resources and positive connections to the community and pro-social activities Independent decision making and problem solving skills Be detail-oriented, respectful of the needs and interests of others, assertive, accessible and approachable, and self-directed (able to work without close supervision) Possess cultural awareness and the ability to work well with diverse groups of individuals Ability to handle a wide range of situations and circumstances effectively, positively and professionally Strong verbal and written communication skills Pre-Employment Requirements: Must be available for on-call hours Must pass a post-offer, pre-employment drug test. Learn more about the County's drug testing policy. Must pass a criminal history check which may include national or state fingerprint records check Driving may be necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* A minimum of one (1) year of experience working with at-risk youth Associate's Degree or higher in criminal justice or a related field *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. KEY COMPETENCIES FOR SUCCESS IN THIS POSITION: Creates a Respectful and Safe Environment by promoting a working environment and culture in which employees and all the youth, families, and victims we serve feel physically and emotionally safe and able to express themselves without repercussion. It will be critical for someone in this position to commit to serving diverse populations, and recognize that all youth, families, and the victims we serve must be treated with dignity and respect, and must not experience discrimination, bias, or a lack of equity in services. These diverse populations include but are not limited to people of all races, ethnicities, and national origins; lesbian, gay, bisexual, transgender, and gender-nonconforming people; individuals with physical or mental disability; people of all ages, religions, genders, political affiliations, veterans, and people of various socio-economic statuses. Embodies “SPIRIT” by demonstrating a commitment to the Clackamas County core values of Service, Professionalism, Integrity, Respect, Individual Accountability, and Trust in their work ( Clackamas County Core Values ). Builds (Cultivates) Relationships by sustaining cooperative working relationships with internal and external customers, partners and stakeholders, in order to work toward shared goals. Promotes Cross Cultural Effectiveness by engaging in a culture of respect, inclusiveness, and appreciation of diverse perspectives, backgrounds and values. Commits to Teamwork and Collaboration through team unity by working effectively towards a shared goal, encourages sharing of information, productive problem solving and putting team success first. Demonstrates Excellent Customer Service by anticipating, assessing, and responding effectively to the needs of the diverse youth, families, and victims we serve. Professional Communication demonstrated by self-awareness, respect for others, empathy, situation appropriateness and professionalism when communicating verbally, non-verbally and in writing. Embraces Continual Learning by displaying an ongoing commitment to, and takes ownership for, learning and self-improvements, demonstrates willingness to grow within the job as technology, organizational changes demand it. Honors Confidentiality in compliance with privacy laws, business needs, including all juvenile matters, and employee/team relations, using only for the purpose required to fulfill employment obligations. Seeks to Problem Solve as evidence by using critical thinking and analytical skills, identifies alternative strategies bringing a solution-focused approach to address challenging or difficult solutions. Engages in Self-Management as evidenced by the individual's ability to manage and continually improve the individual's own performance through thoughtfulness, self-awareness, self-motivation, personal accountability, and the ability to develop strategies to effectively manage tasks and personnel. Professional Communication demonstrated by self-awareness, respect for others, empathy, situation appropriateness and professionalism when communicating verbally, non-verbally and in writing. Displays Creativity and Innovation by generating new ideas and takes initiative in improving services, processes, programs and products Puts Ethics into Action by holding themselves to a high standard of professional, honest and objective behavior in all dealings with or about youth, families, victims, stakeholders, community partners and service providers. Maintains professional relationships and appropriate social, emotional and physical boundaries at all times with the youth and families the Juvenile Department is entrusted to serve. TYPICAL TASKS Duties may include but are not limited to the following: 1. Takes custody of youth brought in by law enforcement; gathers and compiles information from youth, parents, and other agencies; develops a comprehensive plan for the youth focusing on community safety and immediate needs of the youth. 2. Assesses youth's physical health, substance use history, mental health status, and history of violence; utilizes a variety of screening tools; accesses appropriate contracted service agencies. 3. Prepares intake report to summarize information compiled and outlining plan for youth; fingerprints and photographs youth based on statute. 4. Explains release plan, dispositional options, and court procedures to youth and their families according to established guidelines. 5. Prepares written reports and maintains accurate records and appropriate documentation; performs data entry and conducts review and coding of notes in JJIS Intake, JJIS Notes, and ACCESS Notes. 6. Provides secure transportation to court appearances, medical appointments, psychiatric evaluations, and various other commitments for youth in custody. WORKING CONDITIONS Occasional interactions with juveniles may involve physical contact and/or exposure to hostile attitudes. Participation in Crisis Prevention and Defensive Tactics training and its use involve controlled defensive and offensive body movements including standing, twisting, bending, balancing, pushing, swinging, blocking, parrying, and striking. The Juvenile Intake and Assessment Center is a 24 hours per day, 7 days per week operation requiring availability to work any and all shifts. WORK SCHEDULE The Juvenile Intake and Assessment Center is a 24 hours per day, 7 days per week operation requiring availability to work any and all shifts. Weekly hours may fluctuate based on the needs of the Juvenile Intake Assessment Center. This position requires availability for a minimum of 8 shifts or 28 hours per month. Juvenile Services Specialists Temp/On Call are not guaranteed hours. Please Note: This position is designated as on-site/in-person. It is expected that the selected candidate will perform duties at the specified on-site work location. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT The Juvenile Department provides prevention and early intervention services to at-risk youth, as well as case management for youth who have been referred to the department for delinquent behavior. Its three-fold purpose is to hold juveniles accountable, protect public safety and provide intervention services directed at reforming the youth's conduct. The Juvenile Department's programs are designed to have the youth restore the losses that they have imposed upon victims and the community at large. We accomplish this by using a strengths based case management approach and by providing opportunities to positively connect the youth in the community. Mission Statement The mission of the Clackamas County Juvenile Department is to provide equitable juvenile justice, family support, intervention, and reformation services to youth so they can repair harm to victims, experience positive change, and contribute to a safe, healthy and secure community. Values Integrity, Collaboration, and Excellence Guiding Principles To honor diversity and to treat all persons with respect. To involve youth, families, and community partners in creating an effective and responsive department. To strive to be innovative leaders in the field of juvenile justice. To incorporate evidence based practices in our work with youth and families. To honor victim's rights and interests throughout all phases of the justice system; To invite victim's participation in determining how to meaningfully address harm. To provide opportunities for youth to repair harm to victims and communities. To engage youth to have positive involvement in their communities. To foster open communication and team work in a supportive work environment. To demonstrate ethical and honest behavior in all that we do. Learn more about the Clackamas County Juvenile Department APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Kelly Schaefer, Recruiter KSchaefer@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107079&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-5b531c25d7488c4ca35cfb2a97b45bb2
Clackamas County
Oregon City, OR, United States
9-1-1 Communications Operations Supervisor Job ID: 107118 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES WE ENCOURAGE YOU TO PRINT OR SAVE THIS JOB ANNOUNCEMENT FOR YOUR REFERENCE. IT WILL NOT BE ACCESSIBLE AFTER THE CLOSE DATE. Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on Wednesday, August 30, 2023 . Please Note: The application deadline may be extended to expand the pool of qualified candidates. Any recruitment timeline changes will be communicated to all who have initiated an application process or have submitted an application. PLEASE NOTE: Only those applicants who are invited to the department interview for this position will need to submit the FULL (16 page) Statement of Personal History (SPH). Applicants who are invited to a department interview will receive instructions from the Department of Human Resources on how to access and complete the FULL SPH document. PAY AND BENEFITS Annual Pay Range: $104,784.54 - $126,921.52 Hourly Pay Range: $50.377181 - $61.019963 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. * For estimation purposes only: Candidates with five (5) years of directly relevant experience, including at least three (3) years of dispatch experience and at least two (2) years in a coaching, shift lead, or supervisory role, will start at $50.78 per hour / $105,622 annually. Candidates with more than five (5) years of directly relevant experience will be considered for higher salary placement. Candidates with five (5) years of directly relevant experience, including at least three (3) years of dispatch experience and at least two (2) years in the coaching, shift lead, or supervisory role, and experience with a MAJCS PSAP, will start at $52.56 per hour / $109,324 annually. Candidates with more than five (5) years of directly relevant experience will be considered for higher salary placement. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 16 hours of vacation accrual per month Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals in compliance with EPP 66 - Vacation Leave ! This means you have access to vacation time at time of hire. 8 hours of sick accrual per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer-paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan Clackamas County will match up to 3.5% of deferred contribution by employees within the Communications Operations Supervisor classification A variety of additional optional benefits (see links below for additional information) This is a full time non-represented group 2 County position Non-Represented Group 2 Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Are you passionate about emergency services and specifically, 9-1-1? Are you committed to providing excellent customer service to both our residents and our public safety community? Do you envision yourself in a role that uses your leadership skills to develop and support employees, to foster a collaborative work environment, and to contribute to organizational effectiveness and success? Do you have exceptional organization skills? If you answered "yes" to the questions above, we want you to join our team as a Communications Operations Supervisor . If selected for this position, you would perform the highest level technical duties and have responsibilities for shift supervision in the operation of a 24-hour central communications system. Our dispatchers use an Enhanced 911 system with a progressive Computer Aided Dispatch system. Clackamas County's 911 Communications Center is committed to our dispatchers receiving complete cross-training and maintaining currency in all skills to dispatch police, fire and medical units. The most critical components of the Communications Operations Supervisor position are to perform supervisory, administrative and technical duties, in order to ensure the center's efficient operation, and to maintain compliance with established policies, procedures, and federal and local laws, rules, and regulations. As a Communications Operations Supervisor you will have a key role in providing effective management of emergency situations, either directly or indirectly. Therefore, in order to be successful in this position, you must be able to think clearly and respond appropriately and professionally under stressful and rapidly evolving conditions. Additionally, you will also be responsible for monitoring the performance of all on-duty personnel as well as for ongoing performance feedback for the assigned employees. As an employee of the Clackamas County Communications (C-COM) 9-1-1 Department, you are expected to meet the highest standards of professional conduct and ethics while on the job, and also to maintain those same high standards when taking actions in your personal life that could reflect on the Department. We are committed to being an exemplary organization with best practices in providing 9-1-1 emergency and non-emergency call taking service to the public . To that end, we are searching for an individual with the highest degree of integrity and professional ethics, who is motivated to promote and foster a collaborative, partnership-focused, respectful, equitable and supportive environment while demonstrating leadership skills that will allow us to improve, develop and enhance our operations. Required Minimum Qualifications/ Transferrable Skills:* A minimum of five (5) years of directly relevant experience that includes the following: A minimum of three (3) years of dispatch experience in a consolidated (police, fire, medical emergency) 9-1-1 dispatch center A minimum of two (2) years of experience in the coaching, shift lead, or supervisory role Preferred Special Qualifications/ Transferrable Skills:* Experience as a supervisor or a lead worker in a dispatch center Advanced Department of Public Safety Standards and Training (DPSST) Telecommunicator Certification DPSST Supervisor Certification in accordance with OAR 259-008-0025(3) DPSST Emergency Medical Dispatch (EMD) Certification Associate's degree or higher in a Public Administration, Business Administration, or related field Pre-employment Requirements: Must be able to work shifts, including evenings, weekends and holidays Must be available for 24-hour on-call response to emergency situations or other urgent issues Must pass a post-offer, pre-employment drug test. Learn more about the County's drug testing policy . Must pass an extensive background investigation, including a national or state fingerprint records check Driving may be necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Other Requirements: Within twelve (12) months of hire , possession of the following certifications, issued by the Department of Public Safety Standards and Training (DPSST): Basic Certification as a Telecommunicator Law Enforcement Data Systems (LEDS) Certification Emergency Medical Dispatch (EMD) Certification Supervisor Certification in accordance with OAR 259-008-0025(3) Communications Training and Evaluation Program Certification *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. KEY COMPETENCIES FOR SUCCESS IN THIS POSITION: Embodies “SPIRIT” by demonstrating a commitment to the Clackamas County core values of Service, Professionalism, Integrity, Respect, Individual Accountability, and Trust in their work. Creates a Respectful and Safe Environment by promoting a working environment and culture in which all feel physically and emotionally safe and able to express themselves without repercussion. The ideal candidate is committed to serving diverse populations, and recognizes that everyone we work with and everyone we serve must be treated with dignity and respect, and must not experience discrimination, bias, or a lack of equity in services. These diverse populations include but are not limited to: people of all races, ethnicities, and national origins; lesbian, gay, bisexual, transgender, gender diverse, gender-nonconforming, and queer people; individuals with physical or mental disability; people of all ages, religions, genders, political affiliations, veterans, and people of various socio-economic statuses. Leads Employees by providing effective guidance and strategic direction to employees towards meeting the organization's vision, mission and goals. Puts Ethics into Action by holding himself, herself, or themselves to a high standard of professional, honest, and objective behavior in all endeavors and actions. Maintains professional relationships and appropriate social, emotional and physical boundaries with all they come in contact with. Builds Relationships by sustaining cooperative working relationships with internal and external customers, partners, and stakeholders. Commits to Teamwork and Collaboration through team unity by working effectively towards a shared goal, encourages sharing of information, productive problem solving, and putting team success first. Demonstrates Excellent Customer Service by anticipating, assessing, and responding effectively to the needs of the diverse population we serve. Embraces Continual Learning by displaying an ongoing commitment to, and takes ownership for, learning, self- improvements, and demonstrating willingness to grow within the job as technology and organizational changes demand it. Honors Confidentiality in compliance with privacy laws and in accordance with the Clackamas County Communications (C-COM) 911 Department standard practices and procedures, where sensitive information is used with utmost discretion and only for the purpose of fulfilling employment obligations and business needs of the organization. Values Technology & Use of Electronic Systems appropriately and effectively for the processing and distribution of information, supports the implementation and use of technology in the workplace. Seeks to Problem Solve as evidenced by using critical thinking and analytical skills, identifies alternative strategies bringing a solution-focused approach to address challenging or difficult solutions. Engages in Self-Management as demonstrated by the individual's ability to manage and continually improve their own performance through thoughtfulness, self-awareness, self-motivation, personal accountability, and the ability to develop strategies to effectively manage tasks. TYPICAL TASKS Please review the classification specification, which includes the typical tasks of this position by clicking on the following link: Communications Operations Supervisor . WORK SCHEDULE This position works in a County department that is open 7-days a week, 365-days a year. Shifts for this position include evenings, weekends and holidays. Specific hours of work will be discussed with the candidate selected for the position at the time an offer of employment is extended. Please Note: This position is designated as on-site/in-person. It is expected that the selected candidate will perform duties at the specified on-site work location. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT The Clackamas County Department of Communications, also known as C-COM (pronounced see-COM), provides 9-1-1 emergency and non-emergency call taking service to the public. C-COM also provides radio dispatch services to 6 law enforcement agencies and 8 fire districts and departments. Learn more about Clackamas County C-COM APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Victoria Vysotskiy, Recruiter Vvysotskiy@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107118&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-ccc131e244a7154999bbf172f026ccec
Full Time
9-1-1 Communications Operations Supervisor Job ID: 107118 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES WE ENCOURAGE YOU TO PRINT OR SAVE THIS JOB ANNOUNCEMENT FOR YOUR REFERENCE. IT WILL NOT BE ACCESSIBLE AFTER THE CLOSE DATE. Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on Wednesday, August 30, 2023 . Please Note: The application deadline may be extended to expand the pool of qualified candidates. Any recruitment timeline changes will be communicated to all who have initiated an application process or have submitted an application. PLEASE NOTE: Only those applicants who are invited to the department interview for this position will need to submit the FULL (16 page) Statement of Personal History (SPH). Applicants who are invited to a department interview will receive instructions from the Department of Human Resources on how to access and complete the FULL SPH document. PAY AND BENEFITS Annual Pay Range: $104,784.54 - $126,921.52 Hourly Pay Range: $50.377181 - $61.019963 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. * For estimation purposes only: Candidates with five (5) years of directly relevant experience, including at least three (3) years of dispatch experience and at least two (2) years in a coaching, shift lead, or supervisory role, will start at $50.78 per hour / $105,622 annually. Candidates with more than five (5) years of directly relevant experience will be considered for higher salary placement. Candidates with five (5) years of directly relevant experience, including at least three (3) years of dispatch experience and at least two (2) years in the coaching, shift lead, or supervisory role, and experience with a MAJCS PSAP, will start at $52.56 per hour / $109,324 annually. Candidates with more than five (5) years of directly relevant experience will be considered for higher salary placement. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 16 hours of vacation accrual per month Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals in compliance with EPP 66 - Vacation Leave ! This means you have access to vacation time at time of hire. 8 hours of sick accrual per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer-paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan Clackamas County will match up to 3.5% of deferred contribution by employees within the Communications Operations Supervisor classification A variety of additional optional benefits (see links below for additional information) This is a full time non-represented group 2 County position Non-Represented Group 2 Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Are you passionate about emergency services and specifically, 9-1-1? Are you committed to providing excellent customer service to both our residents and our public safety community? Do you envision yourself in a role that uses your leadership skills to develop and support employees, to foster a collaborative work environment, and to contribute to organizational effectiveness and success? Do you have exceptional organization skills? If you answered "yes" to the questions above, we want you to join our team as a Communications Operations Supervisor . If selected for this position, you would perform the highest level technical duties and have responsibilities for shift supervision in the operation of a 24-hour central communications system. Our dispatchers use an Enhanced 911 system with a progressive Computer Aided Dispatch system. Clackamas County's 911 Communications Center is committed to our dispatchers receiving complete cross-training and maintaining currency in all skills to dispatch police, fire and medical units. The most critical components of the Communications Operations Supervisor position are to perform supervisory, administrative and technical duties, in order to ensure the center's efficient operation, and to maintain compliance with established policies, procedures, and federal and local laws, rules, and regulations. As a Communications Operations Supervisor you will have a key role in providing effective management of emergency situations, either directly or indirectly. Therefore, in order to be successful in this position, you must be able to think clearly and respond appropriately and professionally under stressful and rapidly evolving conditions. Additionally, you will also be responsible for monitoring the performance of all on-duty personnel as well as for ongoing performance feedback for the assigned employees. As an employee of the Clackamas County Communications (C-COM) 9-1-1 Department, you are expected to meet the highest standards of professional conduct and ethics while on the job, and also to maintain those same high standards when taking actions in your personal life that could reflect on the Department. We are committed to being an exemplary organization with best practices in providing 9-1-1 emergency and non-emergency call taking service to the public . To that end, we are searching for an individual with the highest degree of integrity and professional ethics, who is motivated to promote and foster a collaborative, partnership-focused, respectful, equitable and supportive environment while demonstrating leadership skills that will allow us to improve, develop and enhance our operations. Required Minimum Qualifications/ Transferrable Skills:* A minimum of five (5) years of directly relevant experience that includes the following: A minimum of three (3) years of dispatch experience in a consolidated (police, fire, medical emergency) 9-1-1 dispatch center A minimum of two (2) years of experience in the coaching, shift lead, or supervisory role Preferred Special Qualifications/ Transferrable Skills:* Experience as a supervisor or a lead worker in a dispatch center Advanced Department of Public Safety Standards and Training (DPSST) Telecommunicator Certification DPSST Supervisor Certification in accordance with OAR 259-008-0025(3) DPSST Emergency Medical Dispatch (EMD) Certification Associate's degree or higher in a Public Administration, Business Administration, or related field Pre-employment Requirements: Must be able to work shifts, including evenings, weekends and holidays Must be available for 24-hour on-call response to emergency situations or other urgent issues Must pass a post-offer, pre-employment drug test. Learn more about the County's drug testing policy . Must pass an extensive background investigation, including a national or state fingerprint records check Driving may be necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Other Requirements: Within twelve (12) months of hire , possession of the following certifications, issued by the Department of Public Safety Standards and Training (DPSST): Basic Certification as a Telecommunicator Law Enforcement Data Systems (LEDS) Certification Emergency Medical Dispatch (EMD) Certification Supervisor Certification in accordance with OAR 259-008-0025(3) Communications Training and Evaluation Program Certification *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. KEY COMPETENCIES FOR SUCCESS IN THIS POSITION: Embodies “SPIRIT” by demonstrating a commitment to the Clackamas County core values of Service, Professionalism, Integrity, Respect, Individual Accountability, and Trust in their work. Creates a Respectful and Safe Environment by promoting a working environment and culture in which all feel physically and emotionally safe and able to express themselves without repercussion. The ideal candidate is committed to serving diverse populations, and recognizes that everyone we work with and everyone we serve must be treated with dignity and respect, and must not experience discrimination, bias, or a lack of equity in services. These diverse populations include but are not limited to: people of all races, ethnicities, and national origins; lesbian, gay, bisexual, transgender, gender diverse, gender-nonconforming, and queer people; individuals with physical or mental disability; people of all ages, religions, genders, political affiliations, veterans, and people of various socio-economic statuses. Leads Employees by providing effective guidance and strategic direction to employees towards meeting the organization's vision, mission and goals. Puts Ethics into Action by holding himself, herself, or themselves to a high standard of professional, honest, and objective behavior in all endeavors and actions. Maintains professional relationships and appropriate social, emotional and physical boundaries with all they come in contact with. Builds Relationships by sustaining cooperative working relationships with internal and external customers, partners, and stakeholders. Commits to Teamwork and Collaboration through team unity by working effectively towards a shared goal, encourages sharing of information, productive problem solving, and putting team success first. Demonstrates Excellent Customer Service by anticipating, assessing, and responding effectively to the needs of the diverse population we serve. Embraces Continual Learning by displaying an ongoing commitment to, and takes ownership for, learning, self- improvements, and demonstrating willingness to grow within the job as technology and organizational changes demand it. Honors Confidentiality in compliance with privacy laws and in accordance with the Clackamas County Communications (C-COM) 911 Department standard practices and procedures, where sensitive information is used with utmost discretion and only for the purpose of fulfilling employment obligations and business needs of the organization. Values Technology & Use of Electronic Systems appropriately and effectively for the processing and distribution of information, supports the implementation and use of technology in the workplace. Seeks to Problem Solve as evidenced by using critical thinking and analytical skills, identifies alternative strategies bringing a solution-focused approach to address challenging or difficult solutions. Engages in Self-Management as demonstrated by the individual's ability to manage and continually improve their own performance through thoughtfulness, self-awareness, self-motivation, personal accountability, and the ability to develop strategies to effectively manage tasks. TYPICAL TASKS Please review the classification specification, which includes the typical tasks of this position by clicking on the following link: Communications Operations Supervisor . WORK SCHEDULE This position works in a County department that is open 7-days a week, 365-days a year. Shifts for this position include evenings, weekends and holidays. Specific hours of work will be discussed with the candidate selected for the position at the time an offer of employment is extended. Please Note: This position is designated as on-site/in-person. It is expected that the selected candidate will perform duties at the specified on-site work location. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT The Clackamas County Department of Communications, also known as C-COM (pronounced see-COM), provides 9-1-1 emergency and non-emergency call taking service to the public. C-COM also provides radio dispatch services to 6 law enforcement agencies and 8 fire districts and departments. Learn more about Clackamas County C-COM APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Victoria Vysotskiy, Recruiter Vvysotskiy@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107118&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-ccc131e244a7154999bbf172f026ccec
Clackamas County
Oregon City, OR, United States
Dental Sterilization Technician - Beavercreek Clinic Job ID: 107120 Location: H3S-Health Centers Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on Monday, August 28, 2023. PAY AND BENEFITS Annual Pay Range: $41,479.88 - $52,203.83 Hourly Pay Range: $19.942249 - $25.097997 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals in compliance with EPP 66 - Vacation Leave ! This means you have access to vacation time at time of hire. 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Employees' Association. Employees' Association (EA) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS This is a great entry level opportunity to work side-by-side with a team of dynamic dental professionals providing services and care to the community. We are looking for an individual who loves a challenge, looking for personal development and who is very dependable. Dental experience is preferred, but not required. The Clackamas County Health Centers Division - Dental Health Clinics is looking for a highly motivated and multi-tasking individual to provide support to dental assistants and providers in maintaining a sterile and aseptic environment. The Dental Sterilization Technician provides sterilization of dental instruments and trays including sorting, cleaning, and decontaminating instruments following standard procedures and techniques. Incumbents are responsible for inventory control and maintenance, environmental maintenance checks, and may clean or prepare operatories. Incumbents also provide clerical duties such as maintaining dental records, scheduling appointments, maintaining adequate supplies, and referring patients to other medical and dental assistance programs as well as assists with patient outreach to promote the dental program and help with patient care coordination. The Clackamas Health Centers Division within the Department of Health, Housing and Human Services is a Federally Qualified Health Center offering full-service preventive dental care, as well as restorative care for qualified individuals. This team consists of skilled, professional staff that provide care for patients of any age from even before the first tooth. We are seeking individuals with a strong interest to learn and grow in this field. Required Minimum Qualifications/ Transferrable Skills:* Any satisfactory combination of experience and training that demonstrates possession of the required knowledge and skills. Successful completion of the Infection Control Exam within three months of hire following on-the-job training. Licenses/Certifications (required at the time of hire): Basic Life Support (BLS) certificate OSHA compliant uniform attire is expected. Must pass a post-offer, pre-employment drug test. Learn more about the County's drug testing policy. Must pass a criminal history check which may include national or state fingerprint records check Driving may be necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Experience working in a dental clinic environment. Basic knowledge of sterilization and infection control equipment and practices. *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Sterilizes dental instruments and trays; assembles, wraps, decontaminates, and sterilizes trays of instruments, dental supplies, and equipment following proper standard precautions in decontamination and sterilization areas; monitors biological and chemical wash solutions to ensure quality and consistency for decontamination of instruments and dental equipment. Maintains inventory of equipment; restocks, labels, collects, and distributes instruments and trays; sorts and makes equipment and instruments available for use; inspects instruments, verifies that instruments function properly, and removes defective instruments. Performs environmental maintenance duties; assists in maintaining inventory levels in sterile processing, clinic areas, and equipment storage; performs maintenance checks, documentation, and services on sterilization equipment; monitors issues with autoclave function or outcomes of biological testing. Cleans and prepares operatory; assists with waterline testing, shocking, and maintenance of operatory equipment. Screens phone calls, walk-in patients and referred patients for eligibility for services; schedules clients to appropriate dentists according to need and urgency; makes reminder phone calls; refers patients to medical and dental assistance programs or to area dentists. Assists with patient outreach to promote the dental program and help with patient care coordination. REQUIRED KNOWLEDGE AND SKILLS Working Knowledge of: Standard office procedures, techniques and equipment; basic math; English usage, spelling, grammar and punctuation, both orally and in writing. Some Knowledge of: Appropriate cleaning, disinfecting and sterilizing techniques; OSHA standards for cleaning and sterilization procedures within a dental clinic; materials, instruments and tools used in the field of dentistry and oral hygiene; dental record documentation processes; HIPAA guidelines. Skill to: Maintain and sterilize dental instruments and equipment; implement standard office procedures and use modern office equipment effectively; communicate effectively, both orally and in writing; establish and maintain effective working relationships with the public, other health care professionals and patients; maintain strict patient confidentiality as outlined in HIPAA guidelines. Ability & Skills: Excellent customer service skills Ability to work independently as well as part of a team Ability to establish and maintain effective working relationships with multiple managers and staff. Ability to work in a fast paced patient focused environment Willing to support team members to accomplish daily activities WORK SCHEDULE This position works 40 hours during a standard workweek of Monday through Friday. The days and hours for the position are Monday/Tuesday/Thursday/Friday from 8am - 5pm and Wednesday from 10am - 7pm. Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is designated as on-site/in-person. It is expected that the selected candidate will perform duties at the specified on-site work location. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT Clackamas County Health Centers provide direct medical, dental, and mental health services to Clackamas County residents. We provide services at our Integrated Primary Health Care Clinics, our mental health clinics, or through our School Based Health Centers. Health Centers is a Division of the Health, Housing, and Human Services (H3S) Department. Learn more about Clackamas Health Centers. APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Jenn Johnson, Recruiter JJohnson2@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107120&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-6cbcfcc5f760734a919f2a5afeff3300
Full Time
Dental Sterilization Technician - Beavercreek Clinic Job ID: 107120 Location: H3S-Health Centers Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on Monday, August 28, 2023. PAY AND BENEFITS Annual Pay Range: $41,479.88 - $52,203.83 Hourly Pay Range: $19.942249 - $25.097997 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals in compliance with EPP 66 - Vacation Leave ! This means you have access to vacation time at time of hire. 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Employees' Association. Employees' Association (EA) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS This is a great entry level opportunity to work side-by-side with a team of dynamic dental professionals providing services and care to the community. We are looking for an individual who loves a challenge, looking for personal development and who is very dependable. Dental experience is preferred, but not required. The Clackamas County Health Centers Division - Dental Health Clinics is looking for a highly motivated and multi-tasking individual to provide support to dental assistants and providers in maintaining a sterile and aseptic environment. The Dental Sterilization Technician provides sterilization of dental instruments and trays including sorting, cleaning, and decontaminating instruments following standard procedures and techniques. Incumbents are responsible for inventory control and maintenance, environmental maintenance checks, and may clean or prepare operatories. Incumbents also provide clerical duties such as maintaining dental records, scheduling appointments, maintaining adequate supplies, and referring patients to other medical and dental assistance programs as well as assists with patient outreach to promote the dental program and help with patient care coordination. The Clackamas Health Centers Division within the Department of Health, Housing and Human Services is a Federally Qualified Health Center offering full-service preventive dental care, as well as restorative care for qualified individuals. This team consists of skilled, professional staff that provide care for patients of any age from even before the first tooth. We are seeking individuals with a strong interest to learn and grow in this field. Required Minimum Qualifications/ Transferrable Skills:* Any satisfactory combination of experience and training that demonstrates possession of the required knowledge and skills. Successful completion of the Infection Control Exam within three months of hire following on-the-job training. Licenses/Certifications (required at the time of hire): Basic Life Support (BLS) certificate OSHA compliant uniform attire is expected. Must pass a post-offer, pre-employment drug test. Learn more about the County's drug testing policy. Must pass a criminal history check which may include national or state fingerprint records check Driving may be necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Experience working in a dental clinic environment. Basic knowledge of sterilization and infection control equipment and practices. *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Sterilizes dental instruments and trays; assembles, wraps, decontaminates, and sterilizes trays of instruments, dental supplies, and equipment following proper standard precautions in decontamination and sterilization areas; monitors biological and chemical wash solutions to ensure quality and consistency for decontamination of instruments and dental equipment. Maintains inventory of equipment; restocks, labels, collects, and distributes instruments and trays; sorts and makes equipment and instruments available for use; inspects instruments, verifies that instruments function properly, and removes defective instruments. Performs environmental maintenance duties; assists in maintaining inventory levels in sterile processing, clinic areas, and equipment storage; performs maintenance checks, documentation, and services on sterilization equipment; monitors issues with autoclave function or outcomes of biological testing. Cleans and prepares operatory; assists with waterline testing, shocking, and maintenance of operatory equipment. Screens phone calls, walk-in patients and referred patients for eligibility for services; schedules clients to appropriate dentists according to need and urgency; makes reminder phone calls; refers patients to medical and dental assistance programs or to area dentists. Assists with patient outreach to promote the dental program and help with patient care coordination. REQUIRED KNOWLEDGE AND SKILLS Working Knowledge of: Standard office procedures, techniques and equipment; basic math; English usage, spelling, grammar and punctuation, both orally and in writing. Some Knowledge of: Appropriate cleaning, disinfecting and sterilizing techniques; OSHA standards for cleaning and sterilization procedures within a dental clinic; materials, instruments and tools used in the field of dentistry and oral hygiene; dental record documentation processes; HIPAA guidelines. Skill to: Maintain and sterilize dental instruments and equipment; implement standard office procedures and use modern office equipment effectively; communicate effectively, both orally and in writing; establish and maintain effective working relationships with the public, other health care professionals and patients; maintain strict patient confidentiality as outlined in HIPAA guidelines. Ability & Skills: Excellent customer service skills Ability to work independently as well as part of a team Ability to establish and maintain effective working relationships with multiple managers and staff. Ability to work in a fast paced patient focused environment Willing to support team members to accomplish daily activities WORK SCHEDULE This position works 40 hours during a standard workweek of Monday through Friday. The days and hours for the position are Monday/Tuesday/Thursday/Friday from 8am - 5pm and Wednesday from 10am - 7pm. Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is designated as on-site/in-person. It is expected that the selected candidate will perform duties at the specified on-site work location. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT Clackamas County Health Centers provide direct medical, dental, and mental health services to Clackamas County residents. We provide services at our Integrated Primary Health Care Clinics, our mental health clinics, or through our School Based Health Centers. Health Centers is a Division of the Health, Housing, and Human Services (H3S) Department. Learn more about Clackamas Health Centers. APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Jenn Johnson, Recruiter JJohnson2@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107120&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-6cbcfcc5f760734a919f2a5afeff3300
Clackamas County
Oregon City, OR, United States
Health Centers Administration & Financial Services Manager Job ID: 107082 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This position will remain open until filled. The first application review will be Thursday, August 17, 2023, and weekly thereafter. We reserve the right to close this recruitment at any time on or after that date. Screening interviews may be conducted while job is open. PAY AND BENEFITS Annual Pay Range: $103,653.15 - $139,931.99 Hourly Pay Range: $49.833247 - $67.274996 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 16 hours of vacation accrual per month NEW BENEFIT - Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals in compliance with EPP 66 - Vacation Leave ! This means you have access to vacation time at time of hire. 8 hours of sick accrual per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer-paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time non-represented group 2 County position Non-Represented Group 2 Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Clackamas County's Health Centers Division is looking for an experienced Health Centers Administration & Financial Services Manager for its Federally Qualified Health Center (FQHC). The FQHC includes four primary care clinics (including dental care), two behavioral health clinics and four School Based Health Centers. The Health Centers Division is dedicated to offering high quality medical, dental and behavioral health services to individuals throughout Clackamas County, with a focus on patient-centered care that helps individuals and families thrive! The Health Centers Administration and Financial Services Manager is responsible for the development and administration of business and administrative systems for the Division in accordance with federal, state and local regulations governing health care operating and financing practices. This position is responsible for planning, organizing, directing and overseeing administrative and business systems, budgeting, financial planning, human resources, procurement, and reporting for the Health Centers Division. One of the key responsibilities of this position is to prepare and administer annual budgets and grants, as well as to plan, oversee and coordinate other financial and administrative functions for the division. This position plays a critical role on the leadership team, ensuring that financial and operational policies/practices are coordinated and functioning in support of the division's goals, and making decisions and implementing programs to ensure the effective provision of administrative, financial and analytical services. The Administration and Financial Services Manager also acts in a consultative matter in addressing and resolving administrative, programmatic and policy matters and to facilitate the implementation of a wide variety of programs and projects. CORE COMPETENCIES Technically adept: Thorough knowledge of financial operations in a public sector health care setting, and a track record of providing high quality financial management. This also includes billing software and/or database proficiencies. Collaborative: Actively engage with and bridge gaps between administrative and finance program areas to meet overall department needs and goals, with a focus on leveraging financial and other resources to maximize results and achieve positive outcomes. Engaged Manager: Strong operational and personnel management skills, with ability to inspire and advise work groups and staff, facilitate goal accomplishments, and track and evaluate performance to ensure success. Solution-oriented & Strategic thinker: Capable of thinking systematically and strategically to identify the sources of challenges and create a culture of motivation and decision-making, while using resources responsibly, effectively, and efficiently. Effective communicator: Excellent interpersonal skills focused on building an environment where diverse, multidisciplinary teams can work together to enhance delivery of services THE IDEAL CANDIDATE In addition to meeting the minimum qualifications, successful candidates will have a proven background in financial leadership and budget development within a public or union setting. The ideal candidate will have extensive experience managing grants and complex funding streams, contract negotiation and administration, public financial and policy analysis, and demonstrated experience in governmental budgeting as well as strong analytical, written and oral communication skill. Required Minimum Qualifications/ Transferrable Skills:* A minimum of seven (7) years of related administrative, financial and business systems experience that would provide the required knowledge and skills to perform the responsibilities of this position. A minimum of two (2) years of the experience must be in a supervisory, leadership, or program management role. Thorough working knowledge and experience of federal regulations that govern Federally Qualified Health Centers. Working knowledge of health care reform in Oregon, data collection and statistical analysis. Working knowledge of Electronic Health Records (EHR) systems, such as Epic. Strong verbal and written communication skills in a leadership role, including the ability to convey complex information to various audiences. Must pass a criminal history check which may include national or state fingerprint records check. Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Working knowledge and experience with OCHIN EPIC Practice Management billing software. Experience with public budgeting and staff management in a governmental and/or union environment. *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Plans, organizes and oversees financial and administrative functions, budgeting, financial reporting and analysis, rate analysis and revenue generation, coordination of legal issues, personnel administration, payroll, purchasing, billing and contract/grant administration; integrates and coordinates business and administrative operations with clinical services; resolves conflicts and establishes priorities to meet clinical, billing and accounting standards. Manages the development of annual and supplemental budgets; ensures division budget proposals are balanced and conform with division and department goals; manages the preparation of financial projections for department operation and capital funds; prepares materials and analysis for Health Centers Division Director; coordinates fiscal operations with County Finance; monitors revenues and expenditures; prepares and recommends fee schedules; prepares and/or coordinates preparation of grant proposals and administers grant funds. Negotiates and administers intergovernmental agreements and contracts; ensures performance standards and special reporting requirements are developed, monitored and met; develops, negotiates and administers agency sub-contracts for professional, medical, ancillary, psychiatric and psychological services as needed; ensures contract compliance and assures resolution of contract violations; monitors fiscal performance and reporting requirements. Directs long and short range financial planning activities related to business development for health center operations; provides analysis on legislative issues; reviews and researches proposed laws, regulations and rules affecting division operations; analyzes impact on division programs, and recommends strategies to respond; in consultation with the Health Center Director authorizes decisions to pursue grants and assures appropriate systems are in place to manage new funds, ensures activities are consistent with division operations and strategies. Develops and implements division policies and procedures; participates in policy and program decisions with other members of Senior Management team; interprets and implements division, department and County codes and ordinances; develops and recommends new and revised administrative rules, policies, procedures, goals and priorities; represents division at department, County and State meetings; provides complex management support and consultation to, or as requested by, the Health Centers Division Director. Hires and directs supervisory, professional, technical and clerical staff to provide quality service to County residents and staff; prepares performance evaluations; recommends and administers progressive discipline; conducts and/or facilitates staff training and development programs; promotes cooperative team efforts among staff and with other County departments. Develops, reviews and oversees implementation and maintenance of Medicaid billing policies and procedures in Federally Qualified Health Center (FQHC) programs; ensures compliance with all rules governing FQHC finance and operations; monitors billing rates and revenue generation. As part of the Senior Management Team, works across the division to initiate and monitor activities to enhance the performance, efficiency and effectiveness of services. Acts in the place of the Health Centers Division Director as requested. REQUIRED KNOWLEDGE AND SKILLS Thorough knowledge of: Principles and practices of public administration, including procurement and management information systems; generally accepted accounting principles, fiscal operations and budgeting processes; principles, practices and techniques of financial analysis, forecasting and fee setting; project management and internal control principles and practices; principles and techniques of budget, contract and grant preparation and administration; principles of personnel administration and supervision. Working knowledge of: Federal and State regulations relating to Federally Qualified Health Centers (FQHC), Mental Health services and various grant funding sources; Oregon Administrative Rules and Oregon Revised Statutes as they apply to accessing of services delivered by the Division; principles and practices of managed care; health care financing and administration principles; office equipment, including personal computers and software programs. Skill to: Communicate effectively, both orally and in writing; organize and present facts in a clear, concise and logical manner; establish and maintain effective working relationships with community partners and stakeholders, elected officials, government agencies, County employees and the public; interpret and apply provisions of federal, state and local legislation, rules and regulations affecting the administration of division policies and programs; manage the distribution of funds according to approved budget or grant; compile and analyze data and develop recommendations; design, develop and implement systems and procedures for efficient division operations; direct staff in continuous efforts to improve quality, productivity and effectiveness; incorporate team participation in decision making. WORK SCHEDULE This position is included in the County's alternate workweek program, working 40 hours during a standard workweek of Monday through Thursday (Fridays off). Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT Clackamas County Health Centers provide direct medical, dental, and mental health services to Clackamas County residents. We provide services at our Integrated Primary Health Care Clinics, our mental health clinics, or through our School Based Health Centers. Health Centers is a Division of the Health, Housing, and Human Services (H3S) Department. Learn more about Clackamas Health Centers. APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? E.D. Barnett, Recruiter EBarnettHerro@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107082&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-cfc456d51ded1d44aaff895dd7aeae3c
Full Time
Health Centers Administration & Financial Services Manager Job ID: 107082 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This position will remain open until filled. The first application review will be Thursday, August 17, 2023, and weekly thereafter. We reserve the right to close this recruitment at any time on or after that date. Screening interviews may be conducted while job is open. PAY AND BENEFITS Annual Pay Range: $103,653.15 - $139,931.99 Hourly Pay Range: $49.833247 - $67.274996 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 16 hours of vacation accrual per month NEW BENEFIT - Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals in compliance with EPP 66 - Vacation Leave ! This means you have access to vacation time at time of hire. 8 hours of sick accrual per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer-paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time non-represented group 2 County position Non-Represented Group 2 Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Clackamas County's Health Centers Division is looking for an experienced Health Centers Administration & Financial Services Manager for its Federally Qualified Health Center (FQHC). The FQHC includes four primary care clinics (including dental care), two behavioral health clinics and four School Based Health Centers. The Health Centers Division is dedicated to offering high quality medical, dental and behavioral health services to individuals throughout Clackamas County, with a focus on patient-centered care that helps individuals and families thrive! The Health Centers Administration and Financial Services Manager is responsible for the development and administration of business and administrative systems for the Division in accordance with federal, state and local regulations governing health care operating and financing practices. This position is responsible for planning, organizing, directing and overseeing administrative and business systems, budgeting, financial planning, human resources, procurement, and reporting for the Health Centers Division. One of the key responsibilities of this position is to prepare and administer annual budgets and grants, as well as to plan, oversee and coordinate other financial and administrative functions for the division. This position plays a critical role on the leadership team, ensuring that financial and operational policies/practices are coordinated and functioning in support of the division's goals, and making decisions and implementing programs to ensure the effective provision of administrative, financial and analytical services. The Administration and Financial Services Manager also acts in a consultative matter in addressing and resolving administrative, programmatic and policy matters and to facilitate the implementation of a wide variety of programs and projects. CORE COMPETENCIES Technically adept: Thorough knowledge of financial operations in a public sector health care setting, and a track record of providing high quality financial management. This also includes billing software and/or database proficiencies. Collaborative: Actively engage with and bridge gaps between administrative and finance program areas to meet overall department needs and goals, with a focus on leveraging financial and other resources to maximize results and achieve positive outcomes. Engaged Manager: Strong operational and personnel management skills, with ability to inspire and advise work groups and staff, facilitate goal accomplishments, and track and evaluate performance to ensure success. Solution-oriented & Strategic thinker: Capable of thinking systematically and strategically to identify the sources of challenges and create a culture of motivation and decision-making, while using resources responsibly, effectively, and efficiently. Effective communicator: Excellent interpersonal skills focused on building an environment where diverse, multidisciplinary teams can work together to enhance delivery of services THE IDEAL CANDIDATE In addition to meeting the minimum qualifications, successful candidates will have a proven background in financial leadership and budget development within a public or union setting. The ideal candidate will have extensive experience managing grants and complex funding streams, contract negotiation and administration, public financial and policy analysis, and demonstrated experience in governmental budgeting as well as strong analytical, written and oral communication skill. Required Minimum Qualifications/ Transferrable Skills:* A minimum of seven (7) years of related administrative, financial and business systems experience that would provide the required knowledge and skills to perform the responsibilities of this position. A minimum of two (2) years of the experience must be in a supervisory, leadership, or program management role. Thorough working knowledge and experience of federal regulations that govern Federally Qualified Health Centers. Working knowledge of health care reform in Oregon, data collection and statistical analysis. Working knowledge of Electronic Health Records (EHR) systems, such as Epic. Strong verbal and written communication skills in a leadership role, including the ability to convey complex information to various audiences. Must pass a criminal history check which may include national or state fingerprint records check. Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Working knowledge and experience with OCHIN EPIC Practice Management billing software. Experience with public budgeting and staff management in a governmental and/or union environment. *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Plans, organizes and oversees financial and administrative functions, budgeting, financial reporting and analysis, rate analysis and revenue generation, coordination of legal issues, personnel administration, payroll, purchasing, billing and contract/grant administration; integrates and coordinates business and administrative operations with clinical services; resolves conflicts and establishes priorities to meet clinical, billing and accounting standards. Manages the development of annual and supplemental budgets; ensures division budget proposals are balanced and conform with division and department goals; manages the preparation of financial projections for department operation and capital funds; prepares materials and analysis for Health Centers Division Director; coordinates fiscal operations with County Finance; monitors revenues and expenditures; prepares and recommends fee schedules; prepares and/or coordinates preparation of grant proposals and administers grant funds. Negotiates and administers intergovernmental agreements and contracts; ensures performance standards and special reporting requirements are developed, monitored and met; develops, negotiates and administers agency sub-contracts for professional, medical, ancillary, psychiatric and psychological services as needed; ensures contract compliance and assures resolution of contract violations; monitors fiscal performance and reporting requirements. Directs long and short range financial planning activities related to business development for health center operations; provides analysis on legislative issues; reviews and researches proposed laws, regulations and rules affecting division operations; analyzes impact on division programs, and recommends strategies to respond; in consultation with the Health Center Director authorizes decisions to pursue grants and assures appropriate systems are in place to manage new funds, ensures activities are consistent with division operations and strategies. Develops and implements division policies and procedures; participates in policy and program decisions with other members of Senior Management team; interprets and implements division, department and County codes and ordinances; develops and recommends new and revised administrative rules, policies, procedures, goals and priorities; represents division at department, County and State meetings; provides complex management support and consultation to, or as requested by, the Health Centers Division Director. Hires and directs supervisory, professional, technical and clerical staff to provide quality service to County residents and staff; prepares performance evaluations; recommends and administers progressive discipline; conducts and/or facilitates staff training and development programs; promotes cooperative team efforts among staff and with other County departments. Develops, reviews and oversees implementation and maintenance of Medicaid billing policies and procedures in Federally Qualified Health Center (FQHC) programs; ensures compliance with all rules governing FQHC finance and operations; monitors billing rates and revenue generation. As part of the Senior Management Team, works across the division to initiate and monitor activities to enhance the performance, efficiency and effectiveness of services. Acts in the place of the Health Centers Division Director as requested. REQUIRED KNOWLEDGE AND SKILLS Thorough knowledge of: Principles and practices of public administration, including procurement and management information systems; generally accepted accounting principles, fiscal operations and budgeting processes; principles, practices and techniques of financial analysis, forecasting and fee setting; project management and internal control principles and practices; principles and techniques of budget, contract and grant preparation and administration; principles of personnel administration and supervision. Working knowledge of: Federal and State regulations relating to Federally Qualified Health Centers (FQHC), Mental Health services and various grant funding sources; Oregon Administrative Rules and Oregon Revised Statutes as they apply to accessing of services delivered by the Division; principles and practices of managed care; health care financing and administration principles; office equipment, including personal computers and software programs. Skill to: Communicate effectively, both orally and in writing; organize and present facts in a clear, concise and logical manner; establish and maintain effective working relationships with community partners and stakeholders, elected officials, government agencies, County employees and the public; interpret and apply provisions of federal, state and local legislation, rules and regulations affecting the administration of division policies and programs; manage the distribution of funds according to approved budget or grant; compile and analyze data and develop recommendations; design, develop and implement systems and procedures for efficient division operations; direct staff in continuous efforts to improve quality, productivity and effectiveness; incorporate team participation in decision making. WORK SCHEDULE This position is included in the County's alternate workweek program, working 40 hours during a standard workweek of Monday through Thursday (Fridays off). Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT Clackamas County Health Centers provide direct medical, dental, and mental health services to Clackamas County residents. We provide services at our Integrated Primary Health Care Clinics, our mental health clinics, or through our School Based Health Centers. Health Centers is a Division of the Health, Housing, and Human Services (H3S) Department. Learn more about Clackamas Health Centers. APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? E.D. Barnett, Recruiter EBarnettHerro@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107082&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-cfc456d51ded1d44aaff895dd7aeae3c