Clackamas County
Oregon City, OR, United States
Office Specialist 2 (Bilingual English/Spanish) - Sunnyside Health Center Job ID: 107149 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on Monday, September 11, 2023. PAY AND BENEFITS Annual Pay Range: $50,222.70 - $63,454.30 Hourly Pay Range: $24.145530 - $30.506877 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Bilingual Spanish/English skills are required for this position. An additional 5% of base compensation is added to pay. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals in compliance with EPP 66 - Vacation Leave ! This means you have access to vacation time at time of hire. 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Employees' Association. Employees' Association (EA) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Clackamas County's Hea lth Centers Division is seeking a bilingual Office Specialist to join our team. The Office Specialist provides complex administrative support including billing and insurance information, client intakes, and data requests from clinicians. We are a highly engaged and collaborative team that is passionate about the diverse patients we serve and supportive of the County's mission. The clinic is fast-paced and we are passionate about creating a positive work culture. Required Minimum Qualifications/ Transferrable Skills:* Minimum of two (2) years of relevant experience in administrative office support or similar that that would provide the required knowledge and skills to perform the duties of the job Bilingual English/Spanish skills At least one (1) year of customer service experience At least one (1) year of data entry experience Intermediate to expert level experience with Microsoft Suite (Word, Excel, Outlook, Teams) Work experience handling a high volume of calls and greeting walk-in visitors Experience working at a front desk Exceptional organizational skills Strong verbal and written communication skills, including ability to communicate well with members of a diverse population Ability to maintain composure in stressful situations when dealing with a variety of people Must pass a criminal history check which may include national or state fingerprint records check Driving may be necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Two (2) or more years of experience working in a health care environment/medical facility *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Greets patients, assesses their insurance status, and checks them in for their appointment. Engages patient regarding their insurance status either on the phone or in person. Refers to Oregon Health Plan staff if patient is uninsured and potentially eligible for coverage. Processes complex or technical materials such as legal forms, formal documents and records where specific procedural requirements are somewhat complicated, and where accuracy and effectiveness are critical. Reviews paperwork for accuracy and corrects mistakes prior to submission. Runs data reports through Epic, Anasazi, and Dentrix as needed. Receives, transfers or refers calls to proper sources; provides complex or technical information which requires the interpretation of office or program policies and procedures in order to facilitate office operations or assist the general public; meets and greets the general public and directs individuals to appropriate staff. Communicates to back office via staff messaging and telephone encounters as appropriate, in the electronic medical record. Effectively operates complex equipment and office machinery in the office served which may include, sophisticated electronic transcribers, and other data entry machinery; may serve as departmental liaison with service and vendor personnel when problems occur; reconciles routine problems by consulting technical manuals. Reconciles problems by consulting technical manuals; serves as a departmental liaison with service and vendor personnel when problems occur; processes transactions; computes or verifies data, fees or payments. Types complex, technical, financial or confidential correspondence, reports, typed or handwritten material for entry as needed. REQUIRED KNOWLEDGE AND SKILLS Considerable Knowledge of: Accepted office practices, procedures and techniques; Basic English & Spanish composition, spelling, grammar and punctuation; arithmetic, clerical/accounting principles and processes, HIPAA privacy practices. Some Knowledge of: Techniques of supervision and training; concepts and techniques of prioritizing, organizing work; applicable program policies and procedures and/or rules, regulations and statutes depending upon assignment of duties and responsibilities. Working Knowledge of: Office equipment, including computers and software programs and their functions/capabilities. Skill to: Independently, accurately and effectively perform assigned tasks and duties following established procedures and program policies; establish and maintain effective working relationships with the public, staff, clients, and other personnel of other businesses in a courteous, professional manner; communicate effectively, both orally and in writing; effectively accomplish a variety of duties with competing priorities; apply related principles, policies and procedures to specific work assignments; skillfully operate office equipment and computer software; type at a speed necessary for successful job performance; teach other staff particular work assignments and the operation of office equipment. WORK SCHEDULE This position works 40 hours during a standard workweek of Monday through Friday: 8:00am - 5:00pm on-site; hybrid only as needed (weather related, clinic closures due to extreme circumstances). Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is designated as on-site/in-person. It is expected that the selected candidate will perform duties at the specified on-site work location. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT Clackamas County Health Centers provide direct medical, dental, and mental health services to Clackamas County residents. We provide services at our Integrated Primary Health Care Clinics, our mental health clinics, or through our School Based Health Centers. Health Centers is a Division of the Health, Housing, and Human Services (H3S) Department. Learn more about Clackamas Health Centers. APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Jenn Johnson, Recruiter JJohnson2@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107149&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-e1ac983e98cc354b84624b2433cce640
Full Time
Office Specialist 2 (Bilingual English/Spanish) - Sunnyside Health Center Job ID: 107149 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on Monday, September 11, 2023. PAY AND BENEFITS Annual Pay Range: $50,222.70 - $63,454.30 Hourly Pay Range: $24.145530 - $30.506877 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Bilingual Spanish/English skills are required for this position. An additional 5% of base compensation is added to pay. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals in compliance with EPP 66 - Vacation Leave ! This means you have access to vacation time at time of hire. 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Employees' Association. Employees' Association (EA) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Clackamas County's Hea lth Centers Division is seeking a bilingual Office Specialist to join our team. The Office Specialist provides complex administrative support including billing and insurance information, client intakes, and data requests from clinicians. We are a highly engaged and collaborative team that is passionate about the diverse patients we serve and supportive of the County's mission. The clinic is fast-paced and we are passionate about creating a positive work culture. Required Minimum Qualifications/ Transferrable Skills:* Minimum of two (2) years of relevant experience in administrative office support or similar that that would provide the required knowledge and skills to perform the duties of the job Bilingual English/Spanish skills At least one (1) year of customer service experience At least one (1) year of data entry experience Intermediate to expert level experience with Microsoft Suite (Word, Excel, Outlook, Teams) Work experience handling a high volume of calls and greeting walk-in visitors Experience working at a front desk Exceptional organizational skills Strong verbal and written communication skills, including ability to communicate well with members of a diverse population Ability to maintain composure in stressful situations when dealing with a variety of people Must pass a criminal history check which may include national or state fingerprint records check Driving may be necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Two (2) or more years of experience working in a health care environment/medical facility *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Greets patients, assesses their insurance status, and checks them in for their appointment. Engages patient regarding their insurance status either on the phone or in person. Refers to Oregon Health Plan staff if patient is uninsured and potentially eligible for coverage. Processes complex or technical materials such as legal forms, formal documents and records where specific procedural requirements are somewhat complicated, and where accuracy and effectiveness are critical. Reviews paperwork for accuracy and corrects mistakes prior to submission. Runs data reports through Epic, Anasazi, and Dentrix as needed. Receives, transfers or refers calls to proper sources; provides complex or technical information which requires the interpretation of office or program policies and procedures in order to facilitate office operations or assist the general public; meets and greets the general public and directs individuals to appropriate staff. Communicates to back office via staff messaging and telephone encounters as appropriate, in the electronic medical record. Effectively operates complex equipment and office machinery in the office served which may include, sophisticated electronic transcribers, and other data entry machinery; may serve as departmental liaison with service and vendor personnel when problems occur; reconciles routine problems by consulting technical manuals. Reconciles problems by consulting technical manuals; serves as a departmental liaison with service and vendor personnel when problems occur; processes transactions; computes or verifies data, fees or payments. Types complex, technical, financial or confidential correspondence, reports, typed or handwritten material for entry as needed. REQUIRED KNOWLEDGE AND SKILLS Considerable Knowledge of: Accepted office practices, procedures and techniques; Basic English & Spanish composition, spelling, grammar and punctuation; arithmetic, clerical/accounting principles and processes, HIPAA privacy practices. Some Knowledge of: Techniques of supervision and training; concepts and techniques of prioritizing, organizing work; applicable program policies and procedures and/or rules, regulations and statutes depending upon assignment of duties and responsibilities. Working Knowledge of: Office equipment, including computers and software programs and their functions/capabilities. Skill to: Independently, accurately and effectively perform assigned tasks and duties following established procedures and program policies; establish and maintain effective working relationships with the public, staff, clients, and other personnel of other businesses in a courteous, professional manner; communicate effectively, both orally and in writing; effectively accomplish a variety of duties with competing priorities; apply related principles, policies and procedures to specific work assignments; skillfully operate office equipment and computer software; type at a speed necessary for successful job performance; teach other staff particular work assignments and the operation of office equipment. WORK SCHEDULE This position works 40 hours during a standard workweek of Monday through Friday: 8:00am - 5:00pm on-site; hybrid only as needed (weather related, clinic closures due to extreme circumstances). Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is designated as on-site/in-person. It is expected that the selected candidate will perform duties at the specified on-site work location. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT Clackamas County Health Centers provide direct medical, dental, and mental health services to Clackamas County residents. We provide services at our Integrated Primary Health Care Clinics, our mental health clinics, or through our School Based Health Centers. Health Centers is a Division of the Health, Housing, and Human Services (H3S) Department. Learn more about Clackamas Health Centers. APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Jenn Johnson, Recruiter JJohnson2@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107149&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-e1ac983e98cc354b84624b2433cce640
U.S. Securities and Exchange Commission
Washington, DC
Duties At the SEC, we are committed to diversity, equity, inclusion and accessibility (DEIA) and value a workforce that reflects the diverse experiences and perspectives of the communities we serve. As such, we welcome applications from qualified individuals of all backgrounds who share our commitment to public service.
Serve as the Conflict Resolution Manager (Conflict Prevention and Resolution) for alternative dispute resolution within the Office of Equal Employment Opportunity. Work closely with aggrieved individuals, managers, and supervisors to resolve workplace concerns within the jurisdiction of OEEO and in partnership with other organizational stakeholders. Educate the workforce on skills and approaches for understanding and resolving conflicts. Maintain a community of practice with alternative dispute resolution practitioners and implement promising practices for resolving EEO concerns. Design and deliver training, participate in working groups, and lead strategic initiatives relating to alternative dispute resolution and conflict management. Coordinate and deliver ADR services such as facilitation and mediation. Requirements Conditions of Employment You must be a US Citizen. Application procedures are specific to this vacancy announcement. Please read all the instructions carefully. Failure to follow the instructions may result in you not being considered for this position. Supplementary vacancies may be filled in addition to the number stated in this announcement. This position has promotion potential to the SK-14. PROBATIONARY PERIOD: This appointment may require completion of a one-year probationary period. SECURITY CLEARANCE: Entrance on duty is contingent upon completion of a pre-employment security investigation. Favorable results on a Background Investigation may be a condition of employment or selection to another position. DRUG TESTING: This position may be subjected to drug testing requirements. PERMANENT CHANGE OF STATION (PCS): Moving/Relocation expenses are not authorized. DIRECT DEPOSIT: All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing. This position is not in the collective bargaining unit. This position is eligible to request telework in accordance with the SEC 's telework policy. Existing Participants in the SEC?s Remote Telework Program are eligible to apply for this position. If selected, management will evaluate and communicate whether the position will allow for continued participation in Remote Telework. Qualifications All qualification requirements must be met by the closing date of this announcement.
Qualifying experience may be obtained in the private or public sector. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. MINIMUM QUALIFICATION REQUIREMENT :
SK-14: Applicant must have at least one year of specialized experience equivalent to the GS/SK-13level:
Assisting in the resolution of Equal Employment Opportunity workplace conflict issues; Identifying and solving problems related to workplace relations and conflict resolution, drawing conclusions, and recommending appropriate courses of action; AND Working for a Federal, state or local government entity in a capacity that involves dealing with EEO workplace conflict resolution and/or the interpretation or application of EEO laws and regulations; AND Teaching, training, making presentations, facilitating or leading groups on issues relating to alternative dispute resolution or conflict management; AND Serving as a Facilitator, Mediator, Ombuds, or other Alternative Dispute Resolution (ADR) Professional; AND/OR Designing workplace conflict management systems. Additional information SEC COMPENSATION PROGRAM: The overall salary range listed above is provided for informational purposes as it represents the full range that is applicable to current employees in this occupation/grade; however, a selectee's initial pay is always set below the maximum rate of the range. Please click here for additional information. IMPORTANT INFORMATION FOR SURPLUS OR DISPLACED FEDERAL EMPLOYEES : Career Transition Assistance Plan (CTAP) and Interagency Career Transition Assistance Plan (ICTAP) are available to individuals who have special priority selection rights under this plan. Individuals must be well-qualified for this position to receive consideration for special priority selection. CTAP or ICTAP eligibles will be considered well-qualified when receiving an adjudicated score of 80 or higher. Reasonable Accommodation: If you are an applicant who needs a reasonable accommodation for disability to participate in the application process at the SEC, submit the form for Reasonable Accommodation for Participation in Job Application Process here . Please be sure to submit your request at least 5 business days in advance of the date you need the requested accommodation. Equal Employment Opportunity (EEO) Information for SEC Job Applicants: Federal EEO laws protect all applicants from discrimination on the following bases: race, color, sex (not limited to conduct which is sexual in nature, includes pregnancy, gender identity, sexual orientation, transgender status), age (40 and over), religion, national origin, disability, genetic information, retaliation for participating in the EEO process or opposing discrimination. Applicants who believe they have been discriminated against on any EEO basis can seek recourse through the SEC's administrative complaints process. To be timely, an individual must enter the EEO process within 45 days from when they know (or should have known) of the alleged discrimination. Click here for additional information. Read more Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits .
Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required Documents
You must provide a complete Application Package, which includes:
Required : Your responses to the Occupational Questionnaire. Required : Your complete and comprehensive resume that includes a complete history of your work experience and the applicable employment dates with months and years. To determine if you qualify for this position, OHR will review your work history that is relevant to the specific position for which you applied. If you are an external candidate selected for this position, OHR will review your complete work history to establish your starting salary.If you are a current SEC employee selected for this position, the standard percentage increases will be applied (i.e., 6% for non-supervisory and 10% for supervisory positions) if your selection results in a promotion. If your selection results in lateral movement (i.e. no change in grade) you will maintain your current salary. If your selection results in a change in grade from an SK-15 to an SK-16 you will maintain your current salary. Note : Your resume must directly address the definition of specialized experience listed in the qualification section of this announcement and must NOT contain pictures. For external candidates: Information on how your resume will be used for pay setting purposes can be found here . Required, if applicable: CTAP/ICTAP documentation (a copy of a separation notice or other proof of eligibility for priority selection; a copy of an SF-50, Notification of Personnel Action, showing current position, grade, promotion potential, and duty location; AND a copy of your most recent performance appraisal.) Required, if applicable : Veteran's Preference Documentation (DD-214, Member Copy 4 or other documentation containing dates of service and character of discharge. Disabled veterans and other applicants eligible for 10-point Veteran's Preference please include: documentation to validate your claim - VA letter, SF-15, etc).
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education .
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Full-time
Duties At the SEC, we are committed to diversity, equity, inclusion and accessibility (DEIA) and value a workforce that reflects the diverse experiences and perspectives of the communities we serve. As such, we welcome applications from qualified individuals of all backgrounds who share our commitment to public service.
Serve as the Conflict Resolution Manager (Conflict Prevention and Resolution) for alternative dispute resolution within the Office of Equal Employment Opportunity. Work closely with aggrieved individuals, managers, and supervisors to resolve workplace concerns within the jurisdiction of OEEO and in partnership with other organizational stakeholders. Educate the workforce on skills and approaches for understanding and resolving conflicts. Maintain a community of practice with alternative dispute resolution practitioners and implement promising practices for resolving EEO concerns. Design and deliver training, participate in working groups, and lead strategic initiatives relating to alternative dispute resolution and conflict management. Coordinate and deliver ADR services such as facilitation and mediation. Requirements Conditions of Employment You must be a US Citizen. Application procedures are specific to this vacancy announcement. Please read all the instructions carefully. Failure to follow the instructions may result in you not being considered for this position. Supplementary vacancies may be filled in addition to the number stated in this announcement. This position has promotion potential to the SK-14. PROBATIONARY PERIOD: This appointment may require completion of a one-year probationary period. SECURITY CLEARANCE: Entrance on duty is contingent upon completion of a pre-employment security investigation. Favorable results on a Background Investigation may be a condition of employment or selection to another position. DRUG TESTING: This position may be subjected to drug testing requirements. PERMANENT CHANGE OF STATION (PCS): Moving/Relocation expenses are not authorized. DIRECT DEPOSIT: All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing. This position is not in the collective bargaining unit. This position is eligible to request telework in accordance with the SEC 's telework policy. Existing Participants in the SEC?s Remote Telework Program are eligible to apply for this position. If selected, management will evaluate and communicate whether the position will allow for continued participation in Remote Telework. Qualifications All qualification requirements must be met by the closing date of this announcement.
Qualifying experience may be obtained in the private or public sector. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. MINIMUM QUALIFICATION REQUIREMENT :
SK-14: Applicant must have at least one year of specialized experience equivalent to the GS/SK-13level:
Assisting in the resolution of Equal Employment Opportunity workplace conflict issues; Identifying and solving problems related to workplace relations and conflict resolution, drawing conclusions, and recommending appropriate courses of action; AND Working for a Federal, state or local government entity in a capacity that involves dealing with EEO workplace conflict resolution and/or the interpretation or application of EEO laws and regulations; AND Teaching, training, making presentations, facilitating or leading groups on issues relating to alternative dispute resolution or conflict management; AND Serving as a Facilitator, Mediator, Ombuds, or other Alternative Dispute Resolution (ADR) Professional; AND/OR Designing workplace conflict management systems. Additional information SEC COMPENSATION PROGRAM: The overall salary range listed above is provided for informational purposes as it represents the full range that is applicable to current employees in this occupation/grade; however, a selectee's initial pay is always set below the maximum rate of the range. Please click here for additional information. IMPORTANT INFORMATION FOR SURPLUS OR DISPLACED FEDERAL EMPLOYEES : Career Transition Assistance Plan (CTAP) and Interagency Career Transition Assistance Plan (ICTAP) are available to individuals who have special priority selection rights under this plan. Individuals must be well-qualified for this position to receive consideration for special priority selection. CTAP or ICTAP eligibles will be considered well-qualified when receiving an adjudicated score of 80 or higher. Reasonable Accommodation: If you are an applicant who needs a reasonable accommodation for disability to participate in the application process at the SEC, submit the form for Reasonable Accommodation for Participation in Job Application Process here . Please be sure to submit your request at least 5 business days in advance of the date you need the requested accommodation. Equal Employment Opportunity (EEO) Information for SEC Job Applicants: Federal EEO laws protect all applicants from discrimination on the following bases: race, color, sex (not limited to conduct which is sexual in nature, includes pregnancy, gender identity, sexual orientation, transgender status), age (40 and over), religion, national origin, disability, genetic information, retaliation for participating in the EEO process or opposing discrimination. Applicants who believe they have been discriminated against on any EEO basis can seek recourse through the SEC's administrative complaints process. To be timely, an individual must enter the EEO process within 45 days from when they know (or should have known) of the alleged discrimination. Click here for additional information. Read more Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits .
Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required Documents
You must provide a complete Application Package, which includes:
Required : Your responses to the Occupational Questionnaire. Required : Your complete and comprehensive resume that includes a complete history of your work experience and the applicable employment dates with months and years. To determine if you qualify for this position, OHR will review your work history that is relevant to the specific position for which you applied. If you are an external candidate selected for this position, OHR will review your complete work history to establish your starting salary.If you are a current SEC employee selected for this position, the standard percentage increases will be applied (i.e., 6% for non-supervisory and 10% for supervisory positions) if your selection results in a promotion. If your selection results in lateral movement (i.e. no change in grade) you will maintain your current salary. If your selection results in a change in grade from an SK-15 to an SK-16 you will maintain your current salary. Note : Your resume must directly address the definition of specialized experience listed in the qualification section of this announcement and must NOT contain pictures. For external candidates: Information on how your resume will be used for pay setting purposes can be found here . Required, if applicable: CTAP/ICTAP documentation (a copy of a separation notice or other proof of eligibility for priority selection; a copy of an SF-50, Notification of Personnel Action, showing current position, grade, promotion potential, and duty location; AND a copy of your most recent performance appraisal.) Required, if applicable : Veteran's Preference Documentation (DD-214, Member Copy 4 or other documentation containing dates of service and character of discharge. Disabled veterans and other applicants eligible for 10-point Veteran's Preference please include: documentation to validate your claim - VA letter, SF-15, etc).
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education .
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
University of California, Berkeley
Berkeley, CA, USA
Assistant Professor- Technology, Cities and Planning-City & Regional Planning
Position overview Salary range: The posted UC academic salary scales set the minimum pay determined by rank and step at appointment. See the following table(s) for the current salary scale(s) for this position:chrome-extension://efaidnbmnnnibpcajpcglclefindmkaj/https://www.ucop.edu/academic-personnel-programs/_files/2023-24/oct-2023-acad-salary-scales/t1.pdf. The current base salary range for this position is $74,600-$97,200. "Off-scale salaries" and other components of pay, which would yield compensation that is higher than the published system-wide salary at the designated rank and step, are offered when necessary to meet competitive conditions.
Anticipated start: July 1st, 2024
Application Window Open date: August 30, 2023
Next review date: Wednesday, Nov 1, 2023 at 11:59pm (Pacific Time) Apply by this date to ensure full consideration by the committee.
Final date: Wednesday, Nov 1, 2023 at 11:59pm (Pacific Time) Applications will continue to be accepted until this date, but those received after the review date will only be considered if the position has not yet been filled.
Position description
The Department of City and Regional Planning (DCRP) at the University of California, Berkeley, seeks a scholar whose primary research emphasis is on the use of emerging technologies in city planning or planning research, or the impacts of emerging technologies upon cities. Ideal candidates will apply methodological approaches described below to analyze rapidly evolving technologies within different domains such as climate change, housing, transportation, energy, land use, governance, environmental sustainability, economic development, or urban design. We are particularly interested in scholars using innovative quantitative methods based on data science, along with rapidly growing analytical areas such as artificial intelligence (including machine learning and deep learning). Anticipated start date is July 1st, 2024.
Desired methodological approaches include geospatial data acquisition, spatial analysis, data structures and management, model building, network analysis, geo-statistics, multivariate modeling, artificial intelligence, programming, design simulation, and cartographic visualization. We are also interested in candidates who integrate these methods in participatory planning or design processes; scholars who work on digital democracy approaches to urban planning and governance; and scholars whose work engages with rapidly changing technologies in order to anticipate and mitigate negative impacts such as inequality and social exclusion, algorithmic bias and racism, and cybersecurity risks.
Successful applicants will be prepared to teach undergraduate and graduate courses on urban data science and visualization, in addition to one or more core courses in the master's degree program or possible courses on other topics related to their research.
DCRP is historically committed to addressing issues of diversity, equity, inclusion, belonging, and justice (DEIBJ) in its hiring, admissions, and curriculum. We encourage applications from those whose teaching, research, and/or service address DEIBJ issues.
The Department has 16 faculty members, is highly ranked nationally and is particularly well known for its MCP and PhD graduates. For more information about DCRP see https://ced.berkeley.edu/city.
The department is committed to addressing the family needs of faculty, including dual career couples and single parents. We are also interested in candidates who have had non-traditional career paths or who have taken time off for family reasons, or who have achieved excellence in careers outside academia. For information about potential relocation to Berkeley, or career needs of accompanying partners and spouses, please visit: http://ofew.berkeley.edu/new-faculty.
Department: http://dcrp.ced.berkeley.edu
Qualifications Basic qualifications (required at time of application) PhD (or equivalent international degree), or enrolled in PhD or equivalent international degree-granting program at the time of application
Preferred qualifications A professional degree in planning, social sciences, engineering, law, public health, or other relevant fields.
Application Requirements
Document requirements
• Cover Letter
• Curriculum Vitae - Your most recently updated C.V.
• Research Statement
• Statement of Teaching and Service - A single statement summarizing your teaching and service experience;
• Statement on Contributions to Advancing Diversity, Equity, and Inclusion - Statement on your contributions to diversity, equity, and inclusion, including information about your understanding of these topics, your record of activities to date, and your specific plans and goals for advancing equity and inclusion if hired at Berkeley (for additional information go to https://ofew.berkeley.edu/recruitment/contributions-diversityhttps://ofew.berkeley.edu/recruitment/contributions-diversity).
• Academic Publications - Up to three academic publications (which may be journal articles, book chapters, books, or similar) The file must be 50MB or smaller in size.
• Additional Space: Academic Publications - In case files need to be split. The file must be 50MB or smaller in size. (Optional)
• Additional Space: Academic Publications - In case files need to be split. The file must be 50MB or smaller in size. (Optional)
• Syllabus (Optional)
Reference requirements
• 3-5 required (contact information only)
Apply link: https://apptrkr.com/4604445
Help contact: mailto:ced-personnel@berkeley.edu
Campus Information
UC Berkeley is committed to diversity, equity, inclusion, and belonging. The excellence of the institution requires an environment in which the diverse community of faculty, students, and staff are welcome and included. Successful candidates will demonstrate knowledge and skill related to ensuring equity and inclusion in the activities of their academic position (e.g., teaching, research, and service, as applicable).
The University of California, Berkeley is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. For the complete University of California nondiscrimination and affirmative action policy see: http://policy.ucop.edu/doc/4000376/NondiscrimAffirmAct
In searches when letters of reference are required all letters will be treated as confidential per University of California policy and California state law. Please refer potential referees, including when letters are provided via a third party (i.e., dossier service or career center), to the http://apo.berkeley.edu/ucb-confidentiality-policy prior to submitting their letter.
As a University employee, you will be required to comply with all applicable University policies and/or collective bargaining agreements, as may be amended from time to time. Federal, state, or local government directives may impose additional requirements.
Job location Berkeley, CA
To apply, visit https://apptrkr.com/4604445
Full Time
Assistant Professor- Technology, Cities and Planning-City & Regional Planning
Position overview Salary range: The posted UC academic salary scales set the minimum pay determined by rank and step at appointment. See the following table(s) for the current salary scale(s) for this position:chrome-extension://efaidnbmnnnibpcajpcglclefindmkaj/https://www.ucop.edu/academic-personnel-programs/_files/2023-24/oct-2023-acad-salary-scales/t1.pdf. The current base salary range for this position is $74,600-$97,200. "Off-scale salaries" and other components of pay, which would yield compensation that is higher than the published system-wide salary at the designated rank and step, are offered when necessary to meet competitive conditions.
Anticipated start: July 1st, 2024
Application Window Open date: August 30, 2023
Next review date: Wednesday, Nov 1, 2023 at 11:59pm (Pacific Time) Apply by this date to ensure full consideration by the committee.
Final date: Wednesday, Nov 1, 2023 at 11:59pm (Pacific Time) Applications will continue to be accepted until this date, but those received after the review date will only be considered if the position has not yet been filled.
Position description
The Department of City and Regional Planning (DCRP) at the University of California, Berkeley, seeks a scholar whose primary research emphasis is on the use of emerging technologies in city planning or planning research, or the impacts of emerging technologies upon cities. Ideal candidates will apply methodological approaches described below to analyze rapidly evolving technologies within different domains such as climate change, housing, transportation, energy, land use, governance, environmental sustainability, economic development, or urban design. We are particularly interested in scholars using innovative quantitative methods based on data science, along with rapidly growing analytical areas such as artificial intelligence (including machine learning and deep learning). Anticipated start date is July 1st, 2024.
Desired methodological approaches include geospatial data acquisition, spatial analysis, data structures and management, model building, network analysis, geo-statistics, multivariate modeling, artificial intelligence, programming, design simulation, and cartographic visualization. We are also interested in candidates who integrate these methods in participatory planning or design processes; scholars who work on digital democracy approaches to urban planning and governance; and scholars whose work engages with rapidly changing technologies in order to anticipate and mitigate negative impacts such as inequality and social exclusion, algorithmic bias and racism, and cybersecurity risks.
Successful applicants will be prepared to teach undergraduate and graduate courses on urban data science and visualization, in addition to one or more core courses in the master's degree program or possible courses on other topics related to their research.
DCRP is historically committed to addressing issues of diversity, equity, inclusion, belonging, and justice (DEIBJ) in its hiring, admissions, and curriculum. We encourage applications from those whose teaching, research, and/or service address DEIBJ issues.
The Department has 16 faculty members, is highly ranked nationally and is particularly well known for its MCP and PhD graduates. For more information about DCRP see https://ced.berkeley.edu/city.
The department is committed to addressing the family needs of faculty, including dual career couples and single parents. We are also interested in candidates who have had non-traditional career paths or who have taken time off for family reasons, or who have achieved excellence in careers outside academia. For information about potential relocation to Berkeley, or career needs of accompanying partners and spouses, please visit: http://ofew.berkeley.edu/new-faculty.
Department: http://dcrp.ced.berkeley.edu
Qualifications Basic qualifications (required at time of application) PhD (or equivalent international degree), or enrolled in PhD or equivalent international degree-granting program at the time of application
Preferred qualifications A professional degree in planning, social sciences, engineering, law, public health, or other relevant fields.
Application Requirements
Document requirements
• Cover Letter
• Curriculum Vitae - Your most recently updated C.V.
• Research Statement
• Statement of Teaching and Service - A single statement summarizing your teaching and service experience;
• Statement on Contributions to Advancing Diversity, Equity, and Inclusion - Statement on your contributions to diversity, equity, and inclusion, including information about your understanding of these topics, your record of activities to date, and your specific plans and goals for advancing equity and inclusion if hired at Berkeley (for additional information go to https://ofew.berkeley.edu/recruitment/contributions-diversityhttps://ofew.berkeley.edu/recruitment/contributions-diversity).
• Academic Publications - Up to three academic publications (which may be journal articles, book chapters, books, or similar) The file must be 50MB or smaller in size.
• Additional Space: Academic Publications - In case files need to be split. The file must be 50MB or smaller in size. (Optional)
• Additional Space: Academic Publications - In case files need to be split. The file must be 50MB or smaller in size. (Optional)
• Syllabus (Optional)
Reference requirements
• 3-5 required (contact information only)
Apply link: https://apptrkr.com/4604445
Help contact: mailto:ced-personnel@berkeley.edu
Campus Information
UC Berkeley is committed to diversity, equity, inclusion, and belonging. The excellence of the institution requires an environment in which the diverse community of faculty, students, and staff are welcome and included. Successful candidates will demonstrate knowledge and skill related to ensuring equity and inclusion in the activities of their academic position (e.g., teaching, research, and service, as applicable).
The University of California, Berkeley is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. For the complete University of California nondiscrimination and affirmative action policy see: http://policy.ucop.edu/doc/4000376/NondiscrimAffirmAct
In searches when letters of reference are required all letters will be treated as confidential per University of California policy and California state law. Please refer potential referees, including when letters are provided via a third party (i.e., dossier service or career center), to the http://apo.berkeley.edu/ucb-confidentiality-policy prior to submitting their letter.
As a University employee, you will be required to comply with all applicable University policies and/or collective bargaining agreements, as may be amended from time to time. Federal, state, or local government directives may impose additional requirements.
Job location Berkeley, CA
To apply, visit https://apptrkr.com/4604445
Resources for Human Development
Philadelphia, PA, USA
On behalf of our client, Resources for Human Development, Linke Resources is conducting a search for their Chief Information Officer
About Resources for Human Development (RHD) Resources for Human Development is a national human services nonprofit with the broadest possible service mission, and specializes in creating innovative, quality services that support people of all abilities wherever the needs exists. Founded in 1970, RHD supports more than 160 human service programs across the country, serving tens of thousands of people every year with caring and effective programs addressing intellectual and developmental disabilities, behavioral health, homelessness, addiction recovery, and more.
RHD’s mission is to provide caring, effective, and innovative services that empower people of all abilities as they work to achieve the highest level of independence possible and build better lives for themselves, their families, and their communities. From providing residential services for individuals with intellectual and developmental disabilities, people with mental health challenges, people in addiction recovery and people experiencing homelessness to job training, assisted transportation, and crisis intervention, RHD provides individualized, quality assistance to person-centered, trauma-informed programs across the country.
RHD prides itself on its history of innovation, not only in the services offered, but also in their management approach rooted in RHD’s values. RHD is committed to the fundamental value of dignity and respect for all human beings, to the empowerment of our consumers and staff, and to the flexibility to meet the changing needs of all partners and those served.
RHD was founded in 1970 as an organization that would actively advocate for social change. Every program upholds RHD’s values and legacy of excellence in service delivery by treating people with respect and dignity, and by tailoring services to best meet the needs of the people supported, no matter their challenge.
RHD operates 135 programs in 13 states. Programs fall into three broad service categories: Behavioral Health and Housing (BHH), Intellectual and Developmental Disabilities (IDD), and Healthcare. They all specialize in helping individuals and families with complex needs, including mental illness, developmental disabilities, chronic homelessness, substance abuse, post-traumatic stress, abuse, and other conditions. Diverse services include housing, education, community development, job training, career counseling, social services, recovery, outsider art, and returning citizens. RHD also operates a nationally recognized network of nurse managed, community health centers, the Family Practice & Counseling Network.
Each year, RHD provides essential day and residential services to more than 50,000 children and adults, while RHD’s community health centers provide care to more than 22,000 patients.
Position Summary The CIO leads the organization in planning and implementing enterprise technology systems to support the mission and vision of RHD nationally. This individual has responsibility for strategic planning, operational planning, security, compliance, and overall administration of enterprise information support systems. The CIO will lead a system of complex technology resources, a diverse team, and developing partnerships across the organization to enhance programmatic and administrative information systems. Additionally, this position is responsible for the corporate administrative support team and national procurement team.
The CIO is also responsible for the activities related to the availability, integrity, and confidentiality of consumer, customer, employee, funder, and business information in compliance with applicable laws and the organization’s information security policies. The CIO is responsible for establishing and maintaining a corporate-wide information security management program to ensure information technology assets are protected. In addition, this individual will partner with risk management, legal, compliance, and executive leadership to manage organizational risk associated with information systems technology.
Essential Duties and Functions
• Promote and support a working environment consistent with the culture of RHD and RHD values.
• Develop, lead, and support an integrated team responsible for managing the core technology infrastructure, including wireless, wired, data center, disaster recovery, cloud environment, information technology security, applications, and related project management.
• In partnership with leadership from Business Technology & Support (BT&S), Shared Services, Service Lines, and Programs inform, develop, and implement Information Technology Initiatives, based on market trends, changes to service delivery models, and other organizational needs, as part of the strategic and operational plans for RHD.
• Develop and communicate a 1 year, 3 year, and 5 year Technology Operational Plan for the organization, including KPIs, specific goals, and success measures.
• Develop, manage, and oversee the operating, personnel, and capital budgets for all BT&S cost centers.
• Provide direction and leadership in the acquisition, application, and use of technology across the organization through a governance structure that aligns technology initiatives with business priorities while balancing resource constraints (human and fiscal) to optimize technology investments.
• Partner with operational leadership on the ongoing maintenance and validation of a Business Continuity Plan.
• Provide leadership, direction, and support ensuring the BT&S Team provides excellent customer service and satisfies the technology and support requirements and needs of our staff, service lines, departments, and programs.
• Ensure that enterprise information systems operate according to internal standards, external accrediting agency standards, and legal requirements.
• Maintain and monitor a strategic, comprehensive enterprise information security and information technology risk management program; including a security management and reporting framework.
• Partner with risk management, legal, compliance, and executive leadership, to determine the acceptable level of organizational informational technology risk.
• Provide leadership, guidance, and support towards achieving the goals of the organization’s procurement process and related initiatives.
• Provide leadership, direction, and support ensuring the Administrative Corporate Support Team provides excellent customer service and satisfies the support requirements and needs of our staff, service lines, departments, and programs.
• Provide leadership, direction, and support ensuring effective project management for identified operational and strategic initiatives.
Education, and Experience Qualifications
• Bachelor’s Degree in Information Systems, Engineering or related area from an accredited institution is required.
• Master’s Degree is preferred.
• Minimum of 15 years demonstrated experience with IT systems and IT management at a senior level, including executive level, with a sequence of increasing responsibilities in large and diverse business settings. Experience and/or familiarity with the health care industry.
• A track record of successful large project implementations.
• Demonstrated ability to deliver technology solutions that align to business needs in collaboration with leadership across the organization.
• Demonstrated technical foundation including, but not limited to: SaaS implementations, Cybersecurity, Data Management and Business Analytics, Network Infrastructure, and Cloud Computing.
• Excellent communication skills (written and oral) with the ability to engage and work collaboratively with diverse groups of people.
• Excellent listening, relationship building, collaboration, and conflict management skills.
• Demonstrated skills in organizational leadership and management with the ability to coach and develop staff, create, and lead high-performance teams, set, and achieve strategic objectives, and manage to financial and high-quality service-delivery objectives.
• Demonstrated project management skills.
• Demonstrated ability to translate technology for non-technical individuals.
• Demonstrated success as a customer driven leader, understanding and meeting the needs of administrative, programmatic, and operational customers.
• Experience working with Executive Leadership and Board of Directors.
Desired Competencies and Attributes
• Passionate belief in the mission of Resources for Human Development and their core values.
• Ability to represent Resources for Human Development in an enthusiastic, engaging, and professional manner.
• Excellent communication, influencing and relationship-building skills.
• Highly developed team working skills; commitment to working collaboratively across departmental boundaries to achieve goals and build cohesiveness, while valuing individual perspectives and contributions.
• Experience in designing and building and operationalizing effective growth strategies.
• Data driven while promoting a culture of accountability.
• Highly strategic with strong execution skills.
• Drive for achievement; set clear, challenging goals and expectations that are aligned with organizational objectives.
• Commitment to embrace and advance Diversity, Equity, and Inclusion Initiatives.
Salary will be commensurate with experience. Resources for Human Development offers a comprehensive benefits package and a collaborative work environment focused on supporting their mission, vision, and values.
Diversity, Equity, and Inclusion Statement RHD is committed to cultivating not only the diversity of leadership and staff, but also an inclusive culture that is vibrant, engaging and encouraging of innovation as well as intellectual debate. RHD believes creating and maintaining an inclusive workplace allows employees from all backgrounds and walks of life to achieve their fullest potential. An inclusive culture is one that accepts, values, and views as strength, the difference that all bring to the workplace.
RHD employees and programs in the City of Philadelphia are required to follow the COVID vaccine mandate. Revised PDPH guidance allows for new hires to be partially vaccinated at the time of hire. This means they have received at least one shot in a two-dose series or a single dose in a one-dose series before beginning in-person shifts. The final dose must be received within 4 weeks of hire (start date). This currently does not include boosters.
Resources for Human Development is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, gender identity, sexual orientation, national origin, genetic information, veteran, or disability status.
For additional information, contact Dr. George P. Linke, Jr., at https://tinyurl.com/4x5f75mr or apply online at http://www.linkeresources.com/jobs/
Resources for Human Development is an Equal Opportunity Employer (EOE)
Full Time
On behalf of our client, Resources for Human Development, Linke Resources is conducting a search for their Chief Information Officer
About Resources for Human Development (RHD) Resources for Human Development is a national human services nonprofit with the broadest possible service mission, and specializes in creating innovative, quality services that support people of all abilities wherever the needs exists. Founded in 1970, RHD supports more than 160 human service programs across the country, serving tens of thousands of people every year with caring and effective programs addressing intellectual and developmental disabilities, behavioral health, homelessness, addiction recovery, and more.
RHD’s mission is to provide caring, effective, and innovative services that empower people of all abilities as they work to achieve the highest level of independence possible and build better lives for themselves, their families, and their communities. From providing residential services for individuals with intellectual and developmental disabilities, people with mental health challenges, people in addiction recovery and people experiencing homelessness to job training, assisted transportation, and crisis intervention, RHD provides individualized, quality assistance to person-centered, trauma-informed programs across the country.
RHD prides itself on its history of innovation, not only in the services offered, but also in their management approach rooted in RHD’s values. RHD is committed to the fundamental value of dignity and respect for all human beings, to the empowerment of our consumers and staff, and to the flexibility to meet the changing needs of all partners and those served.
RHD was founded in 1970 as an organization that would actively advocate for social change. Every program upholds RHD’s values and legacy of excellence in service delivery by treating people with respect and dignity, and by tailoring services to best meet the needs of the people supported, no matter their challenge.
RHD operates 135 programs in 13 states. Programs fall into three broad service categories: Behavioral Health and Housing (BHH), Intellectual and Developmental Disabilities (IDD), and Healthcare. They all specialize in helping individuals and families with complex needs, including mental illness, developmental disabilities, chronic homelessness, substance abuse, post-traumatic stress, abuse, and other conditions. Diverse services include housing, education, community development, job training, career counseling, social services, recovery, outsider art, and returning citizens. RHD also operates a nationally recognized network of nurse managed, community health centers, the Family Practice & Counseling Network.
Each year, RHD provides essential day and residential services to more than 50,000 children and adults, while RHD’s community health centers provide care to more than 22,000 patients.
Position Summary The CIO leads the organization in planning and implementing enterprise technology systems to support the mission and vision of RHD nationally. This individual has responsibility for strategic planning, operational planning, security, compliance, and overall administration of enterprise information support systems. The CIO will lead a system of complex technology resources, a diverse team, and developing partnerships across the organization to enhance programmatic and administrative information systems. Additionally, this position is responsible for the corporate administrative support team and national procurement team.
The CIO is also responsible for the activities related to the availability, integrity, and confidentiality of consumer, customer, employee, funder, and business information in compliance with applicable laws and the organization’s information security policies. The CIO is responsible for establishing and maintaining a corporate-wide information security management program to ensure information technology assets are protected. In addition, this individual will partner with risk management, legal, compliance, and executive leadership to manage organizational risk associated with information systems technology.
Essential Duties and Functions
• Promote and support a working environment consistent with the culture of RHD and RHD values.
• Develop, lead, and support an integrated team responsible for managing the core technology infrastructure, including wireless, wired, data center, disaster recovery, cloud environment, information technology security, applications, and related project management.
• In partnership with leadership from Business Technology & Support (BT&S), Shared Services, Service Lines, and Programs inform, develop, and implement Information Technology Initiatives, based on market trends, changes to service delivery models, and other organizational needs, as part of the strategic and operational plans for RHD.
• Develop and communicate a 1 year, 3 year, and 5 year Technology Operational Plan for the organization, including KPIs, specific goals, and success measures.
• Develop, manage, and oversee the operating, personnel, and capital budgets for all BT&S cost centers.
• Provide direction and leadership in the acquisition, application, and use of technology across the organization through a governance structure that aligns technology initiatives with business priorities while balancing resource constraints (human and fiscal) to optimize technology investments.
• Partner with operational leadership on the ongoing maintenance and validation of a Business Continuity Plan.
• Provide leadership, direction, and support ensuring the BT&S Team provides excellent customer service and satisfies the technology and support requirements and needs of our staff, service lines, departments, and programs.
• Ensure that enterprise information systems operate according to internal standards, external accrediting agency standards, and legal requirements.
• Maintain and monitor a strategic, comprehensive enterprise information security and information technology risk management program; including a security management and reporting framework.
• Partner with risk management, legal, compliance, and executive leadership, to determine the acceptable level of organizational informational technology risk.
• Provide leadership, guidance, and support towards achieving the goals of the organization’s procurement process and related initiatives.
• Provide leadership, direction, and support ensuring the Administrative Corporate Support Team provides excellent customer service and satisfies the support requirements and needs of our staff, service lines, departments, and programs.
• Provide leadership, direction, and support ensuring effective project management for identified operational and strategic initiatives.
Education, and Experience Qualifications
• Bachelor’s Degree in Information Systems, Engineering or related area from an accredited institution is required.
• Master’s Degree is preferred.
• Minimum of 15 years demonstrated experience with IT systems and IT management at a senior level, including executive level, with a sequence of increasing responsibilities in large and diverse business settings. Experience and/or familiarity with the health care industry.
• A track record of successful large project implementations.
• Demonstrated ability to deliver technology solutions that align to business needs in collaboration with leadership across the organization.
• Demonstrated technical foundation including, but not limited to: SaaS implementations, Cybersecurity, Data Management and Business Analytics, Network Infrastructure, and Cloud Computing.
• Excellent communication skills (written and oral) with the ability to engage and work collaboratively with diverse groups of people.
• Excellent listening, relationship building, collaboration, and conflict management skills.
• Demonstrated skills in organizational leadership and management with the ability to coach and develop staff, create, and lead high-performance teams, set, and achieve strategic objectives, and manage to financial and high-quality service-delivery objectives.
• Demonstrated project management skills.
• Demonstrated ability to translate technology for non-technical individuals.
• Demonstrated success as a customer driven leader, understanding and meeting the needs of administrative, programmatic, and operational customers.
• Experience working with Executive Leadership and Board of Directors.
Desired Competencies and Attributes
• Passionate belief in the mission of Resources for Human Development and their core values.
• Ability to represent Resources for Human Development in an enthusiastic, engaging, and professional manner.
• Excellent communication, influencing and relationship-building skills.
• Highly developed team working skills; commitment to working collaboratively across departmental boundaries to achieve goals and build cohesiveness, while valuing individual perspectives and contributions.
• Experience in designing and building and operationalizing effective growth strategies.
• Data driven while promoting a culture of accountability.
• Highly strategic with strong execution skills.
• Drive for achievement; set clear, challenging goals and expectations that are aligned with organizational objectives.
• Commitment to embrace and advance Diversity, Equity, and Inclusion Initiatives.
Salary will be commensurate with experience. Resources for Human Development offers a comprehensive benefits package and a collaborative work environment focused on supporting their mission, vision, and values.
Diversity, Equity, and Inclusion Statement RHD is committed to cultivating not only the diversity of leadership and staff, but also an inclusive culture that is vibrant, engaging and encouraging of innovation as well as intellectual debate. RHD believes creating and maintaining an inclusive workplace allows employees from all backgrounds and walks of life to achieve their fullest potential. An inclusive culture is one that accepts, values, and views as strength, the difference that all bring to the workplace.
RHD employees and programs in the City of Philadelphia are required to follow the COVID vaccine mandate. Revised PDPH guidance allows for new hires to be partially vaccinated at the time of hire. This means they have received at least one shot in a two-dose series or a single dose in a one-dose series before beginning in-person shifts. The final dose must be received within 4 weeks of hire (start date). This currently does not include boosters.
Resources for Human Development is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, gender identity, sexual orientation, national origin, genetic information, veteran, or disability status.
For additional information, contact Dr. George P. Linke, Jr., at https://tinyurl.com/4x5f75mr or apply online at http://www.linkeresources.com/jobs/
Resources for Human Development is an Equal Opportunity Employer (EOE)