The John F. Kennedy Center for Performing Arts
Washington DC
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all employees including: Staff offers for discount tickets We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description Pay: This is a union position with wages determined by the CBA The Kennedy Center Production Operations Department seeks a wardrobe technician with a thorough working knowledge of running theatrical productions as well as care and maintenance knowledge of costumes used in the entertainment industry. The position is the Head of the Wardrobe Department for the Kennedy Center Eisenhower Theater. Applicant must have a minimum of five years’ experience as a professional wardrobe technician. The candidate must have a solid working knowledge in: costume care, working as a theatrical dresser, costume construction, fabric knowledge, basic ballet or performance shoe care and painting experience, basic computer skills, and the ability to be a leader of crews. Candidate must have wardrobe experience in, Opera, ballet, touring Broadway, Gala, and all genres of theatrical presentations. Applicant must have working knowledge of modern stage technology and procedures. Applicant must have a strong understanding of discipline and the privacy required to work in a back stage and dressing room environment. Applicant must be familiar with the safe working procedures of a stage, laundry room, dressing rooms and its related tools and equipment as well as safe working procedures in a production environment. This position is a “staff” recognized positions in the Eisenhower Theater as defined in the Collective Bargaining Agreement (CBA) between The Kennedy Center and I.A.T.S.E. Wardrobe union local #772. Duties & Responsibilities As JFKC Head Wardrobe, Eisenhower Theater, technician will work as a crew chief and a team member with the other members of the Kennedy Center Production Team as well as with visiting technical staff form touring attractions. The wardrobe technician will work with Production Management with scheduling, loading in, setting up, rehearsing, and loading out productions. Head Wardrobe Technician will need to act as a leader and Crew Chief to any over-hire employee’s referred to work in the Eisenhower Theater by I.A.T.S.E. local #772. Head Wardrobe Technician will work with visiting “Road Crews” and Kennedy Center Programmers, to safely and efficiently schedule, lay-out and plan all aspects for the mounting of productions, visiting and produced in the Kennedy Center Eisenhower Theater. Head wardrobe Technician will work with Production Management assuring technical and staffing needs of “tech riders” are fulfilled and/or assessing and creating schedules and plans of production needs. Head Wardrobe Technician will perform other work as assigned and defined in the CBA. Other duties as assigned. Key Qualifications A minimum of 5 years’ professional experience in the Entertainment Industry. Bachelor’s degree in technical theatre, or equivalent professional working experience required. Skills & Knowledge Qualifications The applicant must possess excellent skill levels in set up and operation of theatrical equipment enabling smooth running of performances. Applicant must be able to work well with others, and be able to prioritize in a high pressure environment. Applicant must have experience working with union crews. Flexibility, the ability to work well under pressure, and the ability to prioritize in a multi-task environment are required. Thorough working knowledge of all areas of theatrical production and presentation. Thorough working knowledge of equipment used in the cleaning and maintenance of fabrics and costumes used in the Entertainment Industry. Thorough working knowledge of Microsoft Office Suite including, Word and Excel. Knowledge of Arts-Vision software for production and programming calendars a plus. Work Environment The sound and light level in the work environment varies widely from high to low intensity. Loud noises include power tools, sound reinforcement, as well as large orchestras, and loud musical groups.
Full Time Regular
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all employees including: Staff offers for discount tickets We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description Pay: This is a union position with wages determined by the CBA The Kennedy Center Production Operations Department seeks a wardrobe technician with a thorough working knowledge of running theatrical productions as well as care and maintenance knowledge of costumes used in the entertainment industry. The position is the Head of the Wardrobe Department for the Kennedy Center Eisenhower Theater. Applicant must have a minimum of five years’ experience as a professional wardrobe technician. The candidate must have a solid working knowledge in: costume care, working as a theatrical dresser, costume construction, fabric knowledge, basic ballet or performance shoe care and painting experience, basic computer skills, and the ability to be a leader of crews. Candidate must have wardrobe experience in, Opera, ballet, touring Broadway, Gala, and all genres of theatrical presentations. Applicant must have working knowledge of modern stage technology and procedures. Applicant must have a strong understanding of discipline and the privacy required to work in a back stage and dressing room environment. Applicant must be familiar with the safe working procedures of a stage, laundry room, dressing rooms and its related tools and equipment as well as safe working procedures in a production environment. This position is a “staff” recognized positions in the Eisenhower Theater as defined in the Collective Bargaining Agreement (CBA) between The Kennedy Center and I.A.T.S.E. Wardrobe union local #772. Duties & Responsibilities As JFKC Head Wardrobe, Eisenhower Theater, technician will work as a crew chief and a team member with the other members of the Kennedy Center Production Team as well as with visiting technical staff form touring attractions. The wardrobe technician will work with Production Management with scheduling, loading in, setting up, rehearsing, and loading out productions. Head Wardrobe Technician will need to act as a leader and Crew Chief to any over-hire employee’s referred to work in the Eisenhower Theater by I.A.T.S.E. local #772. Head Wardrobe Technician will work with visiting “Road Crews” and Kennedy Center Programmers, to safely and efficiently schedule, lay-out and plan all aspects for the mounting of productions, visiting and produced in the Kennedy Center Eisenhower Theater. Head wardrobe Technician will work with Production Management assuring technical and staffing needs of “tech riders” are fulfilled and/or assessing and creating schedules and plans of production needs. Head Wardrobe Technician will perform other work as assigned and defined in the CBA. Other duties as assigned. Key Qualifications A minimum of 5 years’ professional experience in the Entertainment Industry. Bachelor’s degree in technical theatre, or equivalent professional working experience required. Skills & Knowledge Qualifications The applicant must possess excellent skill levels in set up and operation of theatrical equipment enabling smooth running of performances. Applicant must be able to work well with others, and be able to prioritize in a high pressure environment. Applicant must have experience working with union crews. Flexibility, the ability to work well under pressure, and the ability to prioritize in a multi-task environment are required. Thorough working knowledge of all areas of theatrical production and presentation. Thorough working knowledge of equipment used in the cleaning and maintenance of fabrics and costumes used in the Entertainment Industry. Thorough working knowledge of Microsoft Office Suite including, Word and Excel. Knowledge of Arts-Vision software for production and programming calendars a plus. Work Environment The sound and light level in the work environment varies widely from high to low intensity. Loud noises include power tools, sound reinforcement, as well as large orchestras, and loud musical groups.
The John F. Kennedy Center for Performing Arts
Washington DC
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description The Manager, Enterprise Systems, leads a team of technology professionals and stakeholders responsible for managing implementation, governance, and support of core applications at The Kennedy Center for the Performing Arts. The position is responsible for effectively analyzing, planning, organizing, and leading teams in support of production applications while managing risk, workload, scope, capacity, schedule, and budget. This position also works closely with project sponsors, business and technical partners, subject matter experts, end-users, technical resources (internal and third-party vendors), senior management, and executives in the delivery and support of applications that ensure the needs of business users are fully addressed and continuous improvement is being achieved. Key Responsibilities Managing an application portfolio and associated projects. Identifying opportunities for application optimization, redesign, or process improvement - focused on collaboration systems and internal tools. Providing application administrative support across applications as needed. Partnering with business stakeholders, vendors, and IT management to provide a strategic vision for new and supported applications and create system roadmaps and business processes. Addressing the various needs, concerns, expectations of stakeholder groups in planning and executing projects, meeting project requirements and creating project deliverables. Balancing competing project constraints including but not limited to scope, quality, schedule, budget, resources, and risks in order to accommodate the needs of each user/customer. Building a strong technical culture around our business systems that emphasizes technical excellence, rapid iteration, strong security, and frictionless user experiences. Balance support of existing systems with implementation and support of new systems. Change agent – plan, communicate, execute, train, and document across all systems throughout the Kennedy Center. Motivate and manage a team of application specialists in the maintenance and improvement of the Kennedy Center’s application portfolio. Implement and monitor standards around scope management, financial management, service level agreements (SLA), ensure compliance to mitigate risk, increase service/business impact Key Qualifications 5+ years of experience in an applications manager or similar role preferably supporting SaaS applications. 2+ years of vendor management. Deep hands-on experience with application implementations, enhancements, and integrations. Strong understanding of end-user technology experiences. Experience managing ticketing, CRM, ERP, and HRIS systems is an advantage. Experience with Tessitura, UKG, Sage Intacct, and Lawson is a definite plus. Demonstrated ability to conceptualize, launch and deliver multiple IT projects on time, delivering expected business results. Strong communication skills, with the ability to clearly explain system changes and functionality to all employees across the Kennedy Center. Experience setting up ongoing procedures for collection and review of application portfolio status. Excellent verbal and written communication skills. Candidate must be local or willing to relocate to the DMV area.
Full Time Regular
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description The Manager, Enterprise Systems, leads a team of technology professionals and stakeholders responsible for managing implementation, governance, and support of core applications at The Kennedy Center for the Performing Arts. The position is responsible for effectively analyzing, planning, organizing, and leading teams in support of production applications while managing risk, workload, scope, capacity, schedule, and budget. This position also works closely with project sponsors, business and technical partners, subject matter experts, end-users, technical resources (internal and third-party vendors), senior management, and executives in the delivery and support of applications that ensure the needs of business users are fully addressed and continuous improvement is being achieved. Key Responsibilities Managing an application portfolio and associated projects. Identifying opportunities for application optimization, redesign, or process improvement - focused on collaboration systems and internal tools. Providing application administrative support across applications as needed. Partnering with business stakeholders, vendors, and IT management to provide a strategic vision for new and supported applications and create system roadmaps and business processes. Addressing the various needs, concerns, expectations of stakeholder groups in planning and executing projects, meeting project requirements and creating project deliverables. Balancing competing project constraints including but not limited to scope, quality, schedule, budget, resources, and risks in order to accommodate the needs of each user/customer. Building a strong technical culture around our business systems that emphasizes technical excellence, rapid iteration, strong security, and frictionless user experiences. Balance support of existing systems with implementation and support of new systems. Change agent – plan, communicate, execute, train, and document across all systems throughout the Kennedy Center. Motivate and manage a team of application specialists in the maintenance and improvement of the Kennedy Center’s application portfolio. Implement and monitor standards around scope management, financial management, service level agreements (SLA), ensure compliance to mitigate risk, increase service/business impact Key Qualifications 5+ years of experience in an applications manager or similar role preferably supporting SaaS applications. 2+ years of vendor management. Deep hands-on experience with application implementations, enhancements, and integrations. Strong understanding of end-user technology experiences. Experience managing ticketing, CRM, ERP, and HRIS systems is an advantage. Experience with Tessitura, UKG, Sage Intacct, and Lawson is a definite plus. Demonstrated ability to conceptualize, launch and deliver multiple IT projects on time, delivering expected business results. Strong communication skills, with the ability to clearly explain system changes and functionality to all employees across the Kennedy Center. Experience setting up ongoing procedures for collection and review of application portfolio status. Excellent verbal and written communication skills. Candidate must be local or willing to relocate to the DMV area.
Alachua County Board of County Commissioners
Gainesville, FL
Minimum Qualifications Associate's degree in Computer information Technology, Networking, Computer science or related field and two years of relevant experience; or a high school diploma or equivalent and four years of relevant experience. Appropriate college coursework may substitute at an equivalent rate for the required experience. Successful completion of a criminal history background investigation is required prior to employment. Evening and weekend work hours may be required. Position Summary This is independent, technical, and professional work in the development, support, and on-going maintenance of the Alachua County Library District webs sites and online public services. An employee assigned to this classification is responsible for providing front-line support for the Library District web sites and online services and performs a variety of tasks relating to front line support, troubleshooting, development, testing, implementation, and maintenance of library websites, platforms, and online services with consideration of usability and accessibility best practices in accordance with Americans with Disabilities Act (ADA) and Section 508. This includes studying and evaluating alternatives, recommending procurement, and implementation of the most efficient modules, and presenting training materials and sessions to staff and the public. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties Exudes a positive customer service focus. Maintains and supports all Library District websites and outsourced vendor software and web application development. Assists in the design, development, maintenance, and upgrading of library websites using the latest web language standards such as HTML and CSS, and documents the development of web pages according to Library District specifications; works with Marketing Department to develop optimal graphics and images for Library District websites. Modifies user interface and existing programs in response to user needs. Assists in the evaluation, testing, and troubleshooting of interfaces to produce desired outcome and makes recommendations for improving operational efficiency and productivity. Consults with staff to evaluate input, processing requirements, and desired output making recommendations on effective use of software modules. Evaluates existing web applications and new innovations in application modules. Recommends additions and/or changes to the existing systems. Provides training and technical support to the public and staff at all levels of the organization on Web development and usage. Assists staff and users in troubleshooting problems with Windows, MacIntosh, Apple (iOS), and Android operating systems, including eReader devices such as Kindles and Nooks. Conducts capacity planning to properly maintain and monitor disc space utilization and sufficient memory configuration. Assists with SQL reporting. Works as liaison with software vendors to debug, monitor and resolve operating conflicts or problems. Assists staff with problem identification, problem solving and trouble-shooting as required. Assists the manager with developing long and short-range goals and objectives. Creates and edits web content. Performs related work duties as required. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. Knowledge, Skills, and Abilities Considerable knowledge of HTML, CSS, SQL, Content Management Systems such as Drupal, and graphics software programs. Considerable knowledge of the latest Web standards for accessibility, including W3C and Section 508, and familiarity with online accessibility best practices in the online use of Word, Excel, and PDF documents. Knowledge of principles, practices, and techniques used in developing and maintaining websites Ability to understand and follow complex oral written instructions with attention to detail. Ability to communicate effectively both verbally and in writing. Ability to effectively prioritize and organize work. Ability to train and motivate staff in the use of websites and online services. Ability to establish and maintain effective work relationships with Library District employees and employees of other agencies/companies, and the general public. Ability to understand how and why Library policies and procedures were developed. Ability to ensure patron compliance of all policies and procedures through effective communication and enforcement. Physical Demands : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds while setting up new personal computer systems and/or network servers. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus associated with the constant use of computer monitors. While performing the duties of this job, the employee is frequently required to talk or hear. The employee is occasionally required to stand; walk; sit; reach with hands and arms; and use hands to finger, handle or feel. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. • FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee.For other benefits such as life insurance and health insurance click here. • HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Day Additional Christmas Holiday 3 Floating Holidays Pay periods are every two (2) weeks beginning at 12:01 a.m. Saturday through 12:00 midnight Friday. Payday is the second Friday following the end of a pay period.
Full-time
Minimum Qualifications Associate's degree in Computer information Technology, Networking, Computer science or related field and two years of relevant experience; or a high school diploma or equivalent and four years of relevant experience. Appropriate college coursework may substitute at an equivalent rate for the required experience. Successful completion of a criminal history background investigation is required prior to employment. Evening and weekend work hours may be required. Position Summary This is independent, technical, and professional work in the development, support, and on-going maintenance of the Alachua County Library District webs sites and online public services. An employee assigned to this classification is responsible for providing front-line support for the Library District web sites and online services and performs a variety of tasks relating to front line support, troubleshooting, development, testing, implementation, and maintenance of library websites, platforms, and online services with consideration of usability and accessibility best practices in accordance with Americans with Disabilities Act (ADA) and Section 508. This includes studying and evaluating alternatives, recommending procurement, and implementation of the most efficient modules, and presenting training materials and sessions to staff and the public. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties Exudes a positive customer service focus. Maintains and supports all Library District websites and outsourced vendor software and web application development. Assists in the design, development, maintenance, and upgrading of library websites using the latest web language standards such as HTML and CSS, and documents the development of web pages according to Library District specifications; works with Marketing Department to develop optimal graphics and images for Library District websites. Modifies user interface and existing programs in response to user needs. Assists in the evaluation, testing, and troubleshooting of interfaces to produce desired outcome and makes recommendations for improving operational efficiency and productivity. Consults with staff to evaluate input, processing requirements, and desired output making recommendations on effective use of software modules. Evaluates existing web applications and new innovations in application modules. Recommends additions and/or changes to the existing systems. Provides training and technical support to the public and staff at all levels of the organization on Web development and usage. Assists staff and users in troubleshooting problems with Windows, MacIntosh, Apple (iOS), and Android operating systems, including eReader devices such as Kindles and Nooks. Conducts capacity planning to properly maintain and monitor disc space utilization and sufficient memory configuration. Assists with SQL reporting. Works as liaison with software vendors to debug, monitor and resolve operating conflicts or problems. Assists staff with problem identification, problem solving and trouble-shooting as required. Assists the manager with developing long and short-range goals and objectives. Creates and edits web content. Performs related work duties as required. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. Knowledge, Skills, and Abilities Considerable knowledge of HTML, CSS, SQL, Content Management Systems such as Drupal, and graphics software programs. Considerable knowledge of the latest Web standards for accessibility, including W3C and Section 508, and familiarity with online accessibility best practices in the online use of Word, Excel, and PDF documents. Knowledge of principles, practices, and techniques used in developing and maintaining websites Ability to understand and follow complex oral written instructions with attention to detail. Ability to communicate effectively both verbally and in writing. Ability to effectively prioritize and organize work. Ability to train and motivate staff in the use of websites and online services. Ability to establish and maintain effective work relationships with Library District employees and employees of other agencies/companies, and the general public. Ability to understand how and why Library policies and procedures were developed. Ability to ensure patron compliance of all policies and procedures through effective communication and enforcement. Physical Demands : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds while setting up new personal computer systems and/or network servers. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus associated with the constant use of computer monitors. While performing the duties of this job, the employee is frequently required to talk or hear. The employee is occasionally required to stand; walk; sit; reach with hands and arms; and use hands to finger, handle or feel. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. • FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee.For other benefits such as life insurance and health insurance click here. • HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Day Additional Christmas Holiday 3 Floating Holidays Pay periods are every two (2) weeks beginning at 12:01 a.m. Saturday through 12:00 midnight Friday. Payday is the second Friday following the end of a pay period.
MPN Diversity Recruiters
Atlanta, GA or Birmingham, AL
Our Fortune 500 Company client is seeking to DIRECTLY HIRE a talented Senior System Administrator (Digital Experience Analyst).
CANDIDATE SUBMISSION REQUIREMENTS: (Please read carefully before applying)
In order to receive consideration for an interview referral submission to our client's Hiring Manager for this role, each candidate must be reasonably qualified and comply with the following requirements:
1) Our client doesn't provide any sponsorships, so you must PRESENTLY be permanently authorized to work in the U.S. WITHOUT requiring any current or future sponsorship (i.e., U.S. citizen or permanent resident cardholder).
2) You must be within commutable distance to either Atlanta, GA or Birmingham, AL .
3) You must apply with both your current resume AND also your full responses to the Hiring Manager's Screening Questions shown BELOW .
Your resume must clearly show your personal email address and direct phone number.
You must fully and accurately respond to ALL of the screening questions.
Your resume and your responses to the screening questions should preferably be included in a SINGLE (Word or PDF) document, if possible .
Send the requested information to MPN Diversity Recruiters by either clicking on the APPLY button or via email to support@mpndiversityrecruiters.com .
JOB SUMMARY:
Are you ready to take your passion for creating a seamless and satisfying digital experience to the next level? As a Digital Experience Analyst, you will have the opportunity to monitor and improve the digital experience for end-users in the PC computing environment. Using data and tools, you will identify trends, issues, and opportunities for enhancing the user experience and work with technology owners and other teams to implement solutions and best practices that ensure end-to-end user satisfaction.
As a Digital Experience Analyst, you will have the chance to make a positive impact on the productivity, performance, and satisfaction of end-users across the organization. You will enjoy a dynamic and challenging work environment that requires creativity, problem-solving, and collaboration.
JOB REQUIREMENTS: (Education, Experience, Knowledge, Skills)
Technical Skills Required
Excellent knowledge of Microsoft Windows OS, computer hardware, and applications
Working knowledge of network, server, and storage technology
Ability to perform a level of data analysis and drive to actionable insights and automation
Recognition of cyber security threats and risks, and importance of protecting the computing environment
Capacity to learn and apply modern technologies and concepts
Ability to research solutions to problems, as well as stay up to date on constantly changing technology
Superb diagnostic, troubleshooting, analysis, and problem-solving skills
Technical Skills Preferred
Expertise in Nexthink (or similar) Platform: Demonstrated proficiency in using Nexthink for monitoring and analyzing the digital experience within an organization. Ability to leverage Nexthink to identify trends, issues, and opportunities for improvement, create customized dashboards, and report on digital experience metrics
Proficient in PowerShell scripting for automation and management of PC environments using system-level APIs and WMI
Advanced Data Visualization and Analysis experience: Experience in transforming data into actionable insights, and developing reports that support strategic decisions
Non-Technical Skills Required
Excellent communication skills (both oral and written) as well as technical writing
Respond to support needs in a timely fashion with excellent customer service
Works well on a team that is geographically dispersed
Ability to simplify complex subjects in a way that can be easily understood by non-technical audiences
High degree of focus on quality, reliability, efficiency, and cost effectiveness
Flexible, ability to prioritize and deal with multiple priorities, can adapt to changing direction and work with minimal supervision
Self-motivated, takes initiative, removes obstacles for success
Ability to assess the impact of changes and quantify risk to ensure appropriate business decisions are made
Will travel as needed
Exhibit “Our Values” attributes in all business interactions
Education and Experience Requirements
Education in technology field or strong background in technology roles
Minimum of 3-5 years of experience in technical infrastructure, analytics & automation
MAJOR JOB RESPONSIBILITIES:
Tracks and analyzes the performance of devices, applications, and networks to ensure a positive digital workplace experience
Proactively identify and resolve technology disruptions, major incidents, and other issues that hinder employee productivity
Work with technology teams to increase visibility into unresolved technology issues, improving communication between technology teams and employees
Leverages Nexthink for data analysis, creating customized dashboards, and reporting on DEX metrics to guide strategic decisions
Utilizes Nexthink’s insights to optimize technology services and solutions, ensuring they are aligned to drive optimal digital employee experience for the company
Provides consulting for field support teams on workstation and operating system related issues
Keeps up with industry trends and current events and is always mindful of new opportunities to automate and improve processes
Identifies and executes on self-healing opportunities within the environment
Analyze and benchmark customer datasets to derive insights for ongoing operations.
Supports and participates in testing new workstation environment related applications and technologies
Works with Technology Organization groups to enhance the user experience of products and better leverage capabilities
__________________________________________________________________
PRE-SUBMISSION SCREENING QUESTIONS (Responses Required for Interview Consideration):
Please answer ALL of the questions BELOW as accurately as possible. If you're determined to be reasonably qualified, you will be submitted to our client for a potential interview and direct hiring consideration for this great opportunity.
1) Describe your experience or specific accomplishment you have achieved that indicates you will thrive in this position.
2) Please describe any automations or improvements you have implemented to help improve the digital experience.
3) How have you worked with technology teams to take action on unresolved technology issues?
4) Have you used Nexthink or a similar platform for data analysis? If so, can you describe your experience?
5) Fortune 500 Company provides a competitive compensation package to include a base salary, incentive pay (bonus), and comprehensive benefits which include a pension/cash balance plan and matching 401(k) plan. Please indicate the salary/pay rate you are seeking for this position. You may list a salary range, but please do not state Negotiable or N/A.
6) Are you permanently authorized to work in the U.S. WITHOUT requiring any current or future sponsorship (e.g., U.S. citizen, permanent resident)? Please reply with one of the following options:
(a) I am a U.S. citizen, or
(b) I am a permanent resident card (i.e., green card) holder, or
(c) None of the above.
__________________________________________________________________
If you're not able to edit your resume (i.e., because it's a PDF) to add the HMSQ responses, please send your resume and the responses to the screening questions (in a separate document or message) and we will merge them for you.
Call 404-629-9323 if you have any questions.
Full Time
Our Fortune 500 Company client is seeking to DIRECTLY HIRE a talented Senior System Administrator (Digital Experience Analyst).
CANDIDATE SUBMISSION REQUIREMENTS: (Please read carefully before applying)
In order to receive consideration for an interview referral submission to our client's Hiring Manager for this role, each candidate must be reasonably qualified and comply with the following requirements:
1) Our client doesn't provide any sponsorships, so you must PRESENTLY be permanently authorized to work in the U.S. WITHOUT requiring any current or future sponsorship (i.e., U.S. citizen or permanent resident cardholder).
2) You must be within commutable distance to either Atlanta, GA or Birmingham, AL .
3) You must apply with both your current resume AND also your full responses to the Hiring Manager's Screening Questions shown BELOW .
Your resume must clearly show your personal email address and direct phone number.
You must fully and accurately respond to ALL of the screening questions.
Your resume and your responses to the screening questions should preferably be included in a SINGLE (Word or PDF) document, if possible .
Send the requested information to MPN Diversity Recruiters by either clicking on the APPLY button or via email to support@mpndiversityrecruiters.com .
JOB SUMMARY:
Are you ready to take your passion for creating a seamless and satisfying digital experience to the next level? As a Digital Experience Analyst, you will have the opportunity to monitor and improve the digital experience for end-users in the PC computing environment. Using data and tools, you will identify trends, issues, and opportunities for enhancing the user experience and work with technology owners and other teams to implement solutions and best practices that ensure end-to-end user satisfaction.
As a Digital Experience Analyst, you will have the chance to make a positive impact on the productivity, performance, and satisfaction of end-users across the organization. You will enjoy a dynamic and challenging work environment that requires creativity, problem-solving, and collaboration.
JOB REQUIREMENTS: (Education, Experience, Knowledge, Skills)
Technical Skills Required
Excellent knowledge of Microsoft Windows OS, computer hardware, and applications
Working knowledge of network, server, and storage technology
Ability to perform a level of data analysis and drive to actionable insights and automation
Recognition of cyber security threats and risks, and importance of protecting the computing environment
Capacity to learn and apply modern technologies and concepts
Ability to research solutions to problems, as well as stay up to date on constantly changing technology
Superb diagnostic, troubleshooting, analysis, and problem-solving skills
Technical Skills Preferred
Expertise in Nexthink (or similar) Platform: Demonstrated proficiency in using Nexthink for monitoring and analyzing the digital experience within an organization. Ability to leverage Nexthink to identify trends, issues, and opportunities for improvement, create customized dashboards, and report on digital experience metrics
Proficient in PowerShell scripting for automation and management of PC environments using system-level APIs and WMI
Advanced Data Visualization and Analysis experience: Experience in transforming data into actionable insights, and developing reports that support strategic decisions
Non-Technical Skills Required
Excellent communication skills (both oral and written) as well as technical writing
Respond to support needs in a timely fashion with excellent customer service
Works well on a team that is geographically dispersed
Ability to simplify complex subjects in a way that can be easily understood by non-technical audiences
High degree of focus on quality, reliability, efficiency, and cost effectiveness
Flexible, ability to prioritize and deal with multiple priorities, can adapt to changing direction and work with minimal supervision
Self-motivated, takes initiative, removes obstacles for success
Ability to assess the impact of changes and quantify risk to ensure appropriate business decisions are made
Will travel as needed
Exhibit “Our Values” attributes in all business interactions
Education and Experience Requirements
Education in technology field or strong background in technology roles
Minimum of 3-5 years of experience in technical infrastructure, analytics & automation
MAJOR JOB RESPONSIBILITIES:
Tracks and analyzes the performance of devices, applications, and networks to ensure a positive digital workplace experience
Proactively identify and resolve technology disruptions, major incidents, and other issues that hinder employee productivity
Work with technology teams to increase visibility into unresolved technology issues, improving communication between technology teams and employees
Leverages Nexthink for data analysis, creating customized dashboards, and reporting on DEX metrics to guide strategic decisions
Utilizes Nexthink’s insights to optimize technology services and solutions, ensuring they are aligned to drive optimal digital employee experience for the company
Provides consulting for field support teams on workstation and operating system related issues
Keeps up with industry trends and current events and is always mindful of new opportunities to automate and improve processes
Identifies and executes on self-healing opportunities within the environment
Analyze and benchmark customer datasets to derive insights for ongoing operations.
Supports and participates in testing new workstation environment related applications and technologies
Works with Technology Organization groups to enhance the user experience of products and better leverage capabilities
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PRE-SUBMISSION SCREENING QUESTIONS (Responses Required for Interview Consideration):
Please answer ALL of the questions BELOW as accurately as possible. If you're determined to be reasonably qualified, you will be submitted to our client for a potential interview and direct hiring consideration for this great opportunity.
1) Describe your experience or specific accomplishment you have achieved that indicates you will thrive in this position.
2) Please describe any automations or improvements you have implemented to help improve the digital experience.
3) How have you worked with technology teams to take action on unresolved technology issues?
4) Have you used Nexthink or a similar platform for data analysis? If so, can you describe your experience?
5) Fortune 500 Company provides a competitive compensation package to include a base salary, incentive pay (bonus), and comprehensive benefits which include a pension/cash balance plan and matching 401(k) plan. Please indicate the salary/pay rate you are seeking for this position. You may list a salary range, but please do not state Negotiable or N/A.
6) Are you permanently authorized to work in the U.S. WITHOUT requiring any current or future sponsorship (e.g., U.S. citizen, permanent resident)? Please reply with one of the following options:
(a) I am a U.S. citizen, or
(b) I am a permanent resident card (i.e., green card) holder, or
(c) None of the above.
__________________________________________________________________
If you're not able to edit your resume (i.e., because it's a PDF) to add the HMSQ responses, please send your resume and the responses to the screening questions (in a separate document or message) and we will merge them for you.
Call 404-629-9323 if you have any questions.