Clackamas County
Oregon City, OR, United States
Residential Treatment Technician Job ID: 107060 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This position will remain open until filled. The first application review will be July 17, 2023 and every week thereafter. We reserve the right to close this recruitment at any time on or after that date. PAY AND BENEFITS Annual Pay Range: $52,203.83 - $65,833.47 Hourly Pay Range: $25.097997 - $31.650705 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals in compliance with EPP 66 - Vacation Leave ! This means you have access to vacation time at time of hire. 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Employees' Association. Employees' Association (EA) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS The Clackamas County Clackamas County Sheriff's Office, Parole & Probation Division is seeking a Residential Treatment Technician (classified as a Human Services Assistant). This position will review client cases and program eligibility, conduct client interviews, monitor compliance, maintain records, write correspondence, coordinate outreach activities, and perform other support activities for the divisions various programs. Upon hire, staff will be assigned to our Residential Center. However, depending on agency needs could be assigned to any of the following locations: Field Services: The Field Service Office is located in Oregon City and provides a full-service program to adult offenders including pre-sentence investigations, diversion supervision, support services, probation and parole supervision and victim's services. Pre-Trial: Pre-Trial is located in Oregon City and has three primary functions: to collect information and perform assessments for use in determining pretrial offenders risk, to make recommendations to the court concerning conditions of release, and to assist in supervising people who are released from custody during the pretrial phase. Residential Center: The Residential Center is located in Milwaukie and consists of a Men's and Women's Residential Alcohol and Drug Treatment Center. We provide services and other programs to clients on supervision with Clackamas County Sheriff's Office Parole & Probation Division. IMPORTANT INFORMATION FOR CLACKAMAS COUNTY SHERIFF'S OFFICE OPENINGS: All positions require a complete Statement of Personal History Form (SPH). Only finalists for the position will need to submit the SPH. You will be notified by Human Resources or the Sheriff's Office when to fill out the SPH. At that time you will receive instructions and a link to the electronic SPH. Required Qualifications/ Transferrable Skills:* At least two (2) year of related experience working with justice involved clients or in a treatment or corrections setting. Demonstrated ability to patiently and professionally communicate, in person, in writing, and by phone with a variety of individuals from various social and economic backgrounds. Flexible and able to adapt to changing priorities. Experience with and the ability to effectively deal with people who exhibit aggressive or violent behavior. Experience working collaboratively with community partners, collateral service providers and co- workers. Experience using a personal computer and typical office software such as word processing and spreadsheet applications; and enter information into a database program. Must be available to work evenings, weekends, and holidays as required. Must pass a post-offer, pre-employment drug test Must pass an extensive background investigation, including national fingerprint records check Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Intermediate level proficiency in Microsoft Word and Excel. Experience working with the Oregon Department of Corrections Information System (CIS). Knowledge of the principles, methods and techniques relevant to community corrections or similar programs. Work experience to effectively case manage difficult people with different backgrounds and provide counseling and motivation to support change. College-level training in criminal justice, social or behavioral sciences or a related field. Other Qualifications/ Transferrable Skills:* Possession of a Law Enforcement Data System (LEDS) Certification is required within 90 days of employment. Possession of notary public certification is required within 90 days of employment. *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Duties may include but are not limited to the following: 1. Reviews client cases for participation and compliance with program requirements; audits client files, verifies client information through phone calls and computer checks; provides information to clients on program options; initiates established actions with client by phone, mail or in person; researches and resolves standard problems; investigates unusual problems and recommends appropriate action to professional staff. 2. Acts as advocate for clients and/or victims; coordinates outreach activities; recruits clients through field visits; develops methods and materials to break down barriers and make services more accessible; develops cooperative ventures with other service providers to enhance services; assists victims with restraining order applications, protective stalking orders and personal safety plans; accompanies victims to diversion hearings and court proceedings. 3. Provides information and education to individuals and groups on human services issues, program policy or services; develops training materials and delivers public presentations and educational workshops on issues served by the program; makes interpretations regarding program policies and procedures; provides limited counseling assistance to clients, victims, and the public. 4. Conducts interviews with clients, victims or public to obtain information and provide limited assessments, services or referrals; provides specific information to clients, victims, agencies, court personnel and others regarding client or victim status and program requirements; responds to client or victim requests for information or services. 5. Prepares records, correspondence, reports of findings and recommendations associated with program responsibility; maintains detailed notes and records on case actions and/or program activities; analyzes and interprets documents and records; determines appropriate action or refers to professional staff; develops materials to aid clients and victims understanding of program resources. 6. Conducts surveys regarding program services; designs and prepares data collection tools such as questionnaires, letters of inquiry and phone surveys; collects, enters or directs the collection of data through program surveys, personal interviews and researching source documents; consolidates and performs statistical analysis of data; prepares program reports and statistics to assist professional staff or agencies in evaluation and monitoring of client and program compliance and performance. 7. May act as a liaison between individuals, the department, other agencies and staff, or between victims and law enforcement agencies; may serve on committees as a County representative; may lead the work of assigned administrative support staff, other paraprofessional staff and volunteers. Duties within the 8. Provides crisis intervention and advocacy to victims and their support systems; responds to call outs with law enforcement agencies; attends meetings, training and classes for the purpose of remaining current with victim issues, trends and resources. REQUIRED KNOWLEDGE AND SKILLS Working knowledge of: Principles and techniques in specific area or field relevant to assigned program; human service agency services associated with assigned area; advanced record keeping procedures and techniques; regulations and ethics associated with program responsibility and confidentiality; techniques of supervision; problems and issues of disadvantaged persons or victims; principles of cultural sensitivity; community resources for clients or victims; basic math; English grammar and composition; principles and techniques of public relations and interpersonal communications; data collection and analysis procedures and methodology; program evaluation; office equipment including personal computers and software programs. Skill to: Work independently; effectively organize work; lead the work of others; follow written and verbal directions; communicate effectively, both orally and in writing with staff, clients or victims and their support systems, and the public; relate to a wide variety of people of varying ages, socioeconomic backgrounds and needs; apply concepts of cultural sensitivity; maintain records; exercise independent judgment and make decisions within established policies and procedures; develop and conduct trainings and presentations; prepare and present effective written and verbal reports; operate computer software and other office equipment; utilize own ideas to maximize program resources; develop and maintain effective working relationships within the community, law enforcement personnel, with other staff and clients; perform multiple tasks simultaneously. WORKING CONDITIONS Some positions may involve exposure to bodily fluids and routine contact with individuals who have communicable diseases. Requires limited standing or walking in locations throughout the community (e.g. jail, work release facility, treatment programs/facilities, etc.). May involve frequent exposure to hostile and/or disturbed clients WORK SCHEDULE This position is included in the County's alternate workweek program, working 40 hours during a standard workweek of Monday through Thursday (Fridays off). This position will work at a facility that's open 24/7 and hours may differ depending on circumstances. Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is designated as on-site/in-person. It is expected that the selected candidate will perform duties at the specified on-site work location. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT “A Tradition of Service Since 1845.” The CCSO mission is to provide public safety services to the people in Clackamas County so they can experience a safe and secure community. CCSO will fulfill the mission of the Clackamas County Sheriff's Office through teamwork and partnerships, as reflected in our core values. Values Service Relationships Resiliency The CCSO serves over 400,000 residents of the County with over 400 employees. As the County's largest law enforcement agency the Sheriff's Office patrols the unincorporated areas of the county as well as several cities that have contracted with CCSO to provide law enforcement for them. The CCSO has many specialized units such as canine, motorcycle patrol, the dive team, Special Weapons and Tactics (SWAT), search and rescue, narcotics investigation (SIU), detectives and Corrections Emergency Response Team (CERT). The Sheriff's Office is also required by law to provide correctional facilities for the county and to offer support services to other agencies in the County, such as: the jail, special units and occasionally personnel resources. The CCSO is committed to enhancing a diverse workforce through principles of active recruitment in the community, equal employment opportunity and positive human resource management. The Administration and staff of the Clackamas County Sheriff's Office adopts a philosophy and practice that we recognize the full potential of all employees, treating all persons with respect, fairness and impartiality. Learn more about the Clackamas County Sheriff's Office. Learn more about the Parole & Probation Division The Parole & Probation Division, Residential Center operates an 80-bed work release program. This program includes an outpatient and residential treatment program for adult offenders. APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Within three days of hire, applicants will be required to complete an I-9 and confirm authorization to work in the United States. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Lindsay White, Recruiter lindsaywhi@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107060&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-802863b38f22b64a8be6f3184ab10852
Full Time
Residential Treatment Technician Job ID: 107060 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This position will remain open until filled. The first application review will be July 17, 2023 and every week thereafter. We reserve the right to close this recruitment at any time on or after that date. PAY AND BENEFITS Annual Pay Range: $52,203.83 - $65,833.47 Hourly Pay Range: $25.097997 - $31.650705 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals in compliance with EPP 66 - Vacation Leave ! This means you have access to vacation time at time of hire. 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Employees' Association. Employees' Association (EA) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS The Clackamas County Clackamas County Sheriff's Office, Parole & Probation Division is seeking a Residential Treatment Technician (classified as a Human Services Assistant). This position will review client cases and program eligibility, conduct client interviews, monitor compliance, maintain records, write correspondence, coordinate outreach activities, and perform other support activities for the divisions various programs. Upon hire, staff will be assigned to our Residential Center. However, depending on agency needs could be assigned to any of the following locations: Field Services: The Field Service Office is located in Oregon City and provides a full-service program to adult offenders including pre-sentence investigations, diversion supervision, support services, probation and parole supervision and victim's services. Pre-Trial: Pre-Trial is located in Oregon City and has three primary functions: to collect information and perform assessments for use in determining pretrial offenders risk, to make recommendations to the court concerning conditions of release, and to assist in supervising people who are released from custody during the pretrial phase. Residential Center: The Residential Center is located in Milwaukie and consists of a Men's and Women's Residential Alcohol and Drug Treatment Center. We provide services and other programs to clients on supervision with Clackamas County Sheriff's Office Parole & Probation Division. IMPORTANT INFORMATION FOR CLACKAMAS COUNTY SHERIFF'S OFFICE OPENINGS: All positions require a complete Statement of Personal History Form (SPH). Only finalists for the position will need to submit the SPH. You will be notified by Human Resources or the Sheriff's Office when to fill out the SPH. At that time you will receive instructions and a link to the electronic SPH. Required Qualifications/ Transferrable Skills:* At least two (2) year of related experience working with justice involved clients or in a treatment or corrections setting. Demonstrated ability to patiently and professionally communicate, in person, in writing, and by phone with a variety of individuals from various social and economic backgrounds. Flexible and able to adapt to changing priorities. Experience with and the ability to effectively deal with people who exhibit aggressive or violent behavior. Experience working collaboratively with community partners, collateral service providers and co- workers. Experience using a personal computer and typical office software such as word processing and spreadsheet applications; and enter information into a database program. Must be available to work evenings, weekends, and holidays as required. Must pass a post-offer, pre-employment drug test Must pass an extensive background investigation, including national fingerprint records check Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Intermediate level proficiency in Microsoft Word and Excel. Experience working with the Oregon Department of Corrections Information System (CIS). Knowledge of the principles, methods and techniques relevant to community corrections or similar programs. Work experience to effectively case manage difficult people with different backgrounds and provide counseling and motivation to support change. College-level training in criminal justice, social or behavioral sciences or a related field. Other Qualifications/ Transferrable Skills:* Possession of a Law Enforcement Data System (LEDS) Certification is required within 90 days of employment. Possession of notary public certification is required within 90 days of employment. *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Duties may include but are not limited to the following: 1. Reviews client cases for participation and compliance with program requirements; audits client files, verifies client information through phone calls and computer checks; provides information to clients on program options; initiates established actions with client by phone, mail or in person; researches and resolves standard problems; investigates unusual problems and recommends appropriate action to professional staff. 2. Acts as advocate for clients and/or victims; coordinates outreach activities; recruits clients through field visits; develops methods and materials to break down barriers and make services more accessible; develops cooperative ventures with other service providers to enhance services; assists victims with restraining order applications, protective stalking orders and personal safety plans; accompanies victims to diversion hearings and court proceedings. 3. Provides information and education to individuals and groups on human services issues, program policy or services; develops training materials and delivers public presentations and educational workshops on issues served by the program; makes interpretations regarding program policies and procedures; provides limited counseling assistance to clients, victims, and the public. 4. Conducts interviews with clients, victims or public to obtain information and provide limited assessments, services or referrals; provides specific information to clients, victims, agencies, court personnel and others regarding client or victim status and program requirements; responds to client or victim requests for information or services. 5. Prepares records, correspondence, reports of findings and recommendations associated with program responsibility; maintains detailed notes and records on case actions and/or program activities; analyzes and interprets documents and records; determines appropriate action or refers to professional staff; develops materials to aid clients and victims understanding of program resources. 6. Conducts surveys regarding program services; designs and prepares data collection tools such as questionnaires, letters of inquiry and phone surveys; collects, enters or directs the collection of data through program surveys, personal interviews and researching source documents; consolidates and performs statistical analysis of data; prepares program reports and statistics to assist professional staff or agencies in evaluation and monitoring of client and program compliance and performance. 7. May act as a liaison between individuals, the department, other agencies and staff, or between victims and law enforcement agencies; may serve on committees as a County representative; may lead the work of assigned administrative support staff, other paraprofessional staff and volunteers. Duties within the 8. Provides crisis intervention and advocacy to victims and their support systems; responds to call outs with law enforcement agencies; attends meetings, training and classes for the purpose of remaining current with victim issues, trends and resources. REQUIRED KNOWLEDGE AND SKILLS Working knowledge of: Principles and techniques in specific area or field relevant to assigned program; human service agency services associated with assigned area; advanced record keeping procedures and techniques; regulations and ethics associated with program responsibility and confidentiality; techniques of supervision; problems and issues of disadvantaged persons or victims; principles of cultural sensitivity; community resources for clients or victims; basic math; English grammar and composition; principles and techniques of public relations and interpersonal communications; data collection and analysis procedures and methodology; program evaluation; office equipment including personal computers and software programs. Skill to: Work independently; effectively organize work; lead the work of others; follow written and verbal directions; communicate effectively, both orally and in writing with staff, clients or victims and their support systems, and the public; relate to a wide variety of people of varying ages, socioeconomic backgrounds and needs; apply concepts of cultural sensitivity; maintain records; exercise independent judgment and make decisions within established policies and procedures; develop and conduct trainings and presentations; prepare and present effective written and verbal reports; operate computer software and other office equipment; utilize own ideas to maximize program resources; develop and maintain effective working relationships within the community, law enforcement personnel, with other staff and clients; perform multiple tasks simultaneously. WORKING CONDITIONS Some positions may involve exposure to bodily fluids and routine contact with individuals who have communicable diseases. Requires limited standing or walking in locations throughout the community (e.g. jail, work release facility, treatment programs/facilities, etc.). May involve frequent exposure to hostile and/or disturbed clients WORK SCHEDULE This position is included in the County's alternate workweek program, working 40 hours during a standard workweek of Monday through Thursday (Fridays off). This position will work at a facility that's open 24/7 and hours may differ depending on circumstances. Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is designated as on-site/in-person. It is expected that the selected candidate will perform duties at the specified on-site work location. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT “A Tradition of Service Since 1845.” The CCSO mission is to provide public safety services to the people in Clackamas County so they can experience a safe and secure community. CCSO will fulfill the mission of the Clackamas County Sheriff's Office through teamwork and partnerships, as reflected in our core values. Values Service Relationships Resiliency The CCSO serves over 400,000 residents of the County with over 400 employees. As the County's largest law enforcement agency the Sheriff's Office patrols the unincorporated areas of the county as well as several cities that have contracted with CCSO to provide law enforcement for them. The CCSO has many specialized units such as canine, motorcycle patrol, the dive team, Special Weapons and Tactics (SWAT), search and rescue, narcotics investigation (SIU), detectives and Corrections Emergency Response Team (CERT). The Sheriff's Office is also required by law to provide correctional facilities for the county and to offer support services to other agencies in the County, such as: the jail, special units and occasionally personnel resources. The CCSO is committed to enhancing a diverse workforce through principles of active recruitment in the community, equal employment opportunity and positive human resource management. The Administration and staff of the Clackamas County Sheriff's Office adopts a philosophy and practice that we recognize the full potential of all employees, treating all persons with respect, fairness and impartiality. Learn more about the Clackamas County Sheriff's Office. Learn more about the Parole & Probation Division The Parole & Probation Division, Residential Center operates an 80-bed work release program. This program includes an outpatient and residential treatment program for adult offenders. APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Within three days of hire, applicants will be required to complete an I-9 and confirm authorization to work in the United States. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Lindsay White, Recruiter lindsaywhi@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107060&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-802863b38f22b64a8be6f3184ab10852
Alachua County Board of County Commissioners
Gainesville FL, FL
Minimum Qualifications Bachelor’s degree in information systems management, business administration, computer science, or related field and one (1) year experience with information systems; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. Successful completion of all applicable background checks pre-hire and ongoing are required. This is a grant funded position. There are no rights to permanent employment. Position Summary This is responsible professional work conducting Labor Market Information research, researching grants to determine applicability, compiling data for grant application process, identifying data elements and pulling the reports for different programs related to program performance, customer satisfaction, demographics, and enrollment factors in the CareerSource Office within Alachua County Community and Administrative Services. This position will also assist the office in maintaining current policies and drafting needed updates to be in compliance with the State. An employee assigned to this classification understands the Employ Florida (EF) Data Warehouse and One-Stop Service Tracking (OSST); puts data results into presentable formats; collects and process data; conducts management analysis and decision-making processes; oversees all aspects of the various grants including detailed planning, monitoring, and reporting; and develops reporting structures for new programs or grants awarded and new goals or measures identified. Work is performed under the direction of a higher level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Researches through grant proposal notification systems, i.e. Grants.gov, for any applicable grants for CSNCFL, and provides summary to CEO for review. Gathers and compiles data needed for grant applications. Conducts reporting and modifications to grants in a timely manner. Assists with monitoring efforts both at the local level and with state and federal monitoring as needed. Reports to management regularly on all facets of performance with respect to the Trade Adjustment, Workforce Investment Opportunity Act (WIOA), and Wagner-Peyser Acts, Welfare Transition (WT), and Supplemental Nutrition Assistance Program (SNAP), all special projects/grants, center traffic, and any demographic information that is requested. Elicits reports requirements from management and conveys information in appropriate terms. Collects and analyzes a wide range of information, data, and statistics to be used by internal management teams. Designs and establishes all reports/reporting procedures reflecting system-wide performance for the region including current and past program years for data trending and measurement analysis. Generates and interprets reports for organization-wide intelligence in cumulative and static snapshot format for specific programmatic monitoring. Extracts, interprets, and presents all Workforce data as requested. Utilizes One-Stop Service Tracking (OSST), administrative capacity Atlas, and Employ Florida, and any other systems. Creates activity diagrams and flowcharts delineating various processes as requested. Assists with design, implementation, and maintenance of electronic tracking/filing system (Atlas). Maintains compliance with all personnel policies and procedures. Works retail hours and/or hours as assigned. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Considerable knowledge in Microsoft Suite primarily Word, Excel, Publisher, PowerPoint, Access. Knowledge of the methods, procedures, and techniques for conducting research, analyzing data, and developing applicable reports. Knowledge of free-form query tools proprietary to Employ Florida (Ad-Hoc) and all canned (frontend) reports for One-Stop Service Tracking (OSST) and Employ Florida. Knowledge of workforce program performance indicators. Skill in the use of standard office computer equipment and software applications, creation and production of statistical reports and spreadsheets. Ability to communicate effectively both orally and in writing. Ability to conduct research, collect relevant data, perform meaningful analysis on the data and present findings. Ability to develop preliminary recommendations from the data collected in coordination with higher level staff. Ability to work independently to solve problems and make sound decisions based upon available information. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed mostly in office settings. Some outdoor work is required in the inspection of various land use developments and construction sites. Hand-eye coordination is necessary to operate computers and various pieces of office equipment. While performing the duties of this job, the employee is occasionally required to stand or sit; walk; use hands to finger, handle, feel or operate objects, tools or controls; and reach with hands and arms. The employee is occasionally required to climb or balance; stoop, kneel, crouch or crawl; talk or hear. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee occasionally works in outside weather conditions. The employee is occasionally exposed to wet and/or humid conditions, or airborne particles. The noise level in the work environment is usually quiet in the office, and moderate in the field. Supplemental Information Complete Tier One Training and pass the Tier One Certificate Exam within six (6) months of being hired- desired. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Full-time
Minimum Qualifications Bachelor’s degree in information systems management, business administration, computer science, or related field and one (1) year experience with information systems; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. Successful completion of all applicable background checks pre-hire and ongoing are required. This is a grant funded position. There are no rights to permanent employment. Position Summary This is responsible professional work conducting Labor Market Information research, researching grants to determine applicability, compiling data for grant application process, identifying data elements and pulling the reports for different programs related to program performance, customer satisfaction, demographics, and enrollment factors in the CareerSource Office within Alachua County Community and Administrative Services. This position will also assist the office in maintaining current policies and drafting needed updates to be in compliance with the State. An employee assigned to this classification understands the Employ Florida (EF) Data Warehouse and One-Stop Service Tracking (OSST); puts data results into presentable formats; collects and process data; conducts management analysis and decision-making processes; oversees all aspects of the various grants including detailed planning, monitoring, and reporting; and develops reporting structures for new programs or grants awarded and new goals or measures identified. Work is performed under the direction of a higher level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Researches through grant proposal notification systems, i.e. Grants.gov, for any applicable grants for CSNCFL, and provides summary to CEO for review. Gathers and compiles data needed for grant applications. Conducts reporting and modifications to grants in a timely manner. Assists with monitoring efforts both at the local level and with state and federal monitoring as needed. Reports to management regularly on all facets of performance with respect to the Trade Adjustment, Workforce Investment Opportunity Act (WIOA), and Wagner-Peyser Acts, Welfare Transition (WT), and Supplemental Nutrition Assistance Program (SNAP), all special projects/grants, center traffic, and any demographic information that is requested. Elicits reports requirements from management and conveys information in appropriate terms. Collects and analyzes a wide range of information, data, and statistics to be used by internal management teams. Designs and establishes all reports/reporting procedures reflecting system-wide performance for the region including current and past program years for data trending and measurement analysis. Generates and interprets reports for organization-wide intelligence in cumulative and static snapshot format for specific programmatic monitoring. Extracts, interprets, and presents all Workforce data as requested. Utilizes One-Stop Service Tracking (OSST), administrative capacity Atlas, and Employ Florida, and any other systems. Creates activity diagrams and flowcharts delineating various processes as requested. Assists with design, implementation, and maintenance of electronic tracking/filing system (Atlas). Maintains compliance with all personnel policies and procedures. Works retail hours and/or hours as assigned. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Considerable knowledge in Microsoft Suite primarily Word, Excel, Publisher, PowerPoint, Access. Knowledge of the methods, procedures, and techniques for conducting research, analyzing data, and developing applicable reports. Knowledge of free-form query tools proprietary to Employ Florida (Ad-Hoc) and all canned (frontend) reports for One-Stop Service Tracking (OSST) and Employ Florida. Knowledge of workforce program performance indicators. Skill in the use of standard office computer equipment and software applications, creation and production of statistical reports and spreadsheets. Ability to communicate effectively both orally and in writing. Ability to conduct research, collect relevant data, perform meaningful analysis on the data and present findings. Ability to develop preliminary recommendations from the data collected in coordination with higher level staff. Ability to work independently to solve problems and make sound decisions based upon available information. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed mostly in office settings. Some outdoor work is required in the inspection of various land use developments and construction sites. Hand-eye coordination is necessary to operate computers and various pieces of office equipment. While performing the duties of this job, the employee is occasionally required to stand or sit; walk; use hands to finger, handle, feel or operate objects, tools or controls; and reach with hands and arms. The employee is occasionally required to climb or balance; stoop, kneel, crouch or crawl; talk or hear. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee occasionally works in outside weather conditions. The employee is occasionally exposed to wet and/or humid conditions, or airborne particles. The noise level in the work environment is usually quiet in the office, and moderate in the field. Supplemental Information Complete Tier One Training and pass the Tier One Certificate Exam within six (6) months of being hired- desired. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Alachua County Board of County Commissioners
Gainesville FL, FL
Minimum Qualifications Associate’s degree and two (2) year experience in case management; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Successful completion of all applicable background checks pre-hire and ongoing are required. Complete Tier One Training and pass the Tier One Certificate Exam within six (6) months of being hired. This is a grant funded position. There are no rights to permanent employment. Position Summary This is professional work in providing aspects of career management and development, using guidance, counseling, coaching, and advisory techniques to assist candidates to clarify and achieve career goals and address issues related to employment barriers in the CareerSource North Central Florida (NCF) Office of the Alachua County Community and Administrative Services Department. An employee assigned to this classification is responsible to create action plans to implement candidates decisions; provide qualifying and appropriate services including resume assistance, labor market information, assessments, interviewing assistance, referral to education, orientation to services, Employ Florida (EF) training and support, as well as career counseling; and document all referrals, services, and follow-up activities in Employ Florida (EF) in accordance with established Local Operation Procedures. Work is performed under the direction of a higher level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Provides assistance to shorten the claimants duration on reemployment assistance (RA) and assists claimants to return to work. Manages pool count and schedule of claimants that have been identified as likely to exhausted their reemployment assistance (RA) benefits in Employ Florida (EF); schedules future events. Prints and mails letters to claimants to ensure they receive their notices. Presents an overview of the Reemployment Services and Eligibility Assessment (RESEA) program to groups or individuals; enters activity code into Employ Florida (EF). Assists claimants to recognize trends of past or future career goals for the Labor Market Information. Schedules at least one work search activity to each claimant; enters the event calendar in Employ Florida (EF). Reports Reemployment Services and Eligibility Assessment (RESEA) participation in Employ Florida (EF) to meet grant requirements. Maintains compliance with all personnel policies and procedures. Works retail hours and/or hours as assigned. Drives a personal vehicle regularly to perform duties as required. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of interviewing, counseling, and coaching techniques and methods. Knowledge of modern management and administration techniques and methods. Ability to conduct interviews effectively. Ability to communicate effectively both orally and in writing. Ability to make rational decisions in a timely manner. Ability to evaluate and place candidates appropriately. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately quiet. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Full-time
Minimum Qualifications Associate’s degree and two (2) year experience in case management; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Successful completion of all applicable background checks pre-hire and ongoing are required. Complete Tier One Training and pass the Tier One Certificate Exam within six (6) months of being hired. This is a grant funded position. There are no rights to permanent employment. Position Summary This is professional work in providing aspects of career management and development, using guidance, counseling, coaching, and advisory techniques to assist candidates to clarify and achieve career goals and address issues related to employment barriers in the CareerSource North Central Florida (NCF) Office of the Alachua County Community and Administrative Services Department. An employee assigned to this classification is responsible to create action plans to implement candidates decisions; provide qualifying and appropriate services including resume assistance, labor market information, assessments, interviewing assistance, referral to education, orientation to services, Employ Florida (EF) training and support, as well as career counseling; and document all referrals, services, and follow-up activities in Employ Florida (EF) in accordance with established Local Operation Procedures. Work is performed under the direction of a higher level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Provides assistance to shorten the claimants duration on reemployment assistance (RA) and assists claimants to return to work. Manages pool count and schedule of claimants that have been identified as likely to exhausted their reemployment assistance (RA) benefits in Employ Florida (EF); schedules future events. Prints and mails letters to claimants to ensure they receive their notices. Presents an overview of the Reemployment Services and Eligibility Assessment (RESEA) program to groups or individuals; enters activity code into Employ Florida (EF). Assists claimants to recognize trends of past or future career goals for the Labor Market Information. Schedules at least one work search activity to each claimant; enters the event calendar in Employ Florida (EF). Reports Reemployment Services and Eligibility Assessment (RESEA) participation in Employ Florida (EF) to meet grant requirements. Maintains compliance with all personnel policies and procedures. Works retail hours and/or hours as assigned. Drives a personal vehicle regularly to perform duties as required. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of interviewing, counseling, and coaching techniques and methods. Knowledge of modern management and administration techniques and methods. Ability to conduct interviews effectively. Ability to communicate effectively both orally and in writing. Ability to make rational decisions in a timely manner. Ability to evaluate and place candidates appropriately. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately quiet. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Alachua County Board of County Commissioners
Gainesville FL, FL
Minimum Qualifications Graduation from high school or equivalent and three (3) years technical experience in troubleshooting computer hardware and software problems and/or help desk operations; or any equivalent combination of training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Successful completion of all applicable background checks pre-hire and ongoing are required. This a grant funded position. There are no rights to permanent employment. Position Summary This is technical work in performing computer and peripheral equipment setup, repair, and maintenance duties in the CareerSource North Central Florida (NCF) Office of the Alachua County Community and Administrative Services Department. An employee assigned to this classification is responsible for moving and installing computer equipment, peripheral equipment, inventory, troubleshooting, and repair. Work is performed under the general direction of a higher-level supervisor and is reviewed through reports, conferences, and observation of results achieved. Examples of Duties This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Identifies, analyzes, and rectifies computer problems and failures. Installs network and stand-alone related software, hardware, peripheral equipment, and performance software upgrades. Assists in diagnosing, troubleshooting and reporting network connection problems with personal computer (PC) workstations and servers. Performs installation of personal computers (PCs), printers, print servers, and peripheral equipment. Provides technical input regarding data and trends. Performs inventory control; routine equipment inventory, device parts, spot checks on inventory accuracy, and complete inventory by location. Acts as the contact person for office equipment; performs minor repairs and provides technical assistance in the operation and maintenance of office equipment. Responds to and resolves IT department help desk calls in a timely manner, documenting, tracking, and monitoring help desk tickets to ensure a timely resolution. Moves and stores files, records, equipment, and other material in specified storage locations in accordance with established Information & Telecommunication Services (ITS) procedures and protocols. Ensures that computer systems are updated with the latest service packages and software updates. Acts as user contact for reporting problems, analyzes and makes preliminary determinations regarding network problems, and guides users through corrective measures. Assists in setup and installation, and ensures the operability of network equipment, cabling, hardware, and software. Assists with maintaining an inventory of equipment in each center. Works with ITS on all hardware and software purchases and installations. Maintains compliance with all personnel and ITS policies and procedures. Drives a personal vehicle regularly to perform duties as required. Works retail hours and/or hours as assigned. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of and familiar with Microsoft Windows. Knowledge of Microsoft Disk Operating System (MS-DOS) and/or Personal Computer Disk Operating System (PC-DOS). Knowledge of Microsoft Office. Skill in computer hardware. Skill in interpersonal communication with users, partners, and vendors. Ability to operate electronic test equipment. Ability to run and test Cat 5 cabling. Ability to communicate effectively both orally and in writing. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, walk; talk or hear, and use hands to finger, handle or feel. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Full-time
Minimum Qualifications Graduation from high school or equivalent and three (3) years technical experience in troubleshooting computer hardware and software problems and/or help desk operations; or any equivalent combination of training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Successful completion of all applicable background checks pre-hire and ongoing are required. This a grant funded position. There are no rights to permanent employment. Position Summary This is technical work in performing computer and peripheral equipment setup, repair, and maintenance duties in the CareerSource North Central Florida (NCF) Office of the Alachua County Community and Administrative Services Department. An employee assigned to this classification is responsible for moving and installing computer equipment, peripheral equipment, inventory, troubleshooting, and repair. Work is performed under the general direction of a higher-level supervisor and is reviewed through reports, conferences, and observation of results achieved. Examples of Duties This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Identifies, analyzes, and rectifies computer problems and failures. Installs network and stand-alone related software, hardware, peripheral equipment, and performance software upgrades. Assists in diagnosing, troubleshooting and reporting network connection problems with personal computer (PC) workstations and servers. Performs installation of personal computers (PCs), printers, print servers, and peripheral equipment. Provides technical input regarding data and trends. Performs inventory control; routine equipment inventory, device parts, spot checks on inventory accuracy, and complete inventory by location. Acts as the contact person for office equipment; performs minor repairs and provides technical assistance in the operation and maintenance of office equipment. Responds to and resolves IT department help desk calls in a timely manner, documenting, tracking, and monitoring help desk tickets to ensure a timely resolution. Moves and stores files, records, equipment, and other material in specified storage locations in accordance with established Information & Telecommunication Services (ITS) procedures and protocols. Ensures that computer systems are updated with the latest service packages and software updates. Acts as user contact for reporting problems, analyzes and makes preliminary determinations regarding network problems, and guides users through corrective measures. Assists in setup and installation, and ensures the operability of network equipment, cabling, hardware, and software. Assists with maintaining an inventory of equipment in each center. Works with ITS on all hardware and software purchases and installations. Maintains compliance with all personnel and ITS policies and procedures. Drives a personal vehicle regularly to perform duties as required. Works retail hours and/or hours as assigned. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of and familiar with Microsoft Windows. Knowledge of Microsoft Disk Operating System (MS-DOS) and/or Personal Computer Disk Operating System (PC-DOS). Knowledge of Microsoft Office. Skill in computer hardware. Skill in interpersonal communication with users, partners, and vendors. Ability to operate electronic test equipment. Ability to run and test Cat 5 cabling. Ability to communicate effectively both orally and in writing. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, walk; talk or hear, and use hands to finger, handle or feel. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.