Center for the Application of Substance Abuse Technologies (CASAT)
Reno, NV, USA
The Center for the Application of Substance Abuse Technologies (CASAT) located in the School of Public Health at the University of Nevada invites applications for two full-time Lecturer II / Teaching Assistant Professor / Teaching Associate Professor position (9-months, non-tenure track). These positions will be part of the instructional staff for the School of Public Health and CASAT. These positions will focus on substance use prevention, treatment, and recovery support services and are slated to begin July 1, 2023.
These positions’ primary duties will be to instruct courses at the undergraduate and master’s levels. The successful candidates will demonstrate effective teaching in large lecture courses, smaller upper-level courses, and internship/practicum courses. The expected load per semester is four courses which will primarily be in-person although online courses may be taught as well. Topics for the courses include: overview of prevention, treatment and recovery regarding substance and alcohol use, signs and symptoms, prevention strategies, assessment and diagnosis, counseling and treatment interventions, ethics and professional standards, and case management/treatment record-keeping requirements.
Lecturer Statement The University of Nevada, Reno reserves the right to hire at any level of Lecturer (I-IV) or Teaching Assistant/Associate/Professor (terminal degree candidates) that is appropriate for the hire. If you have questions about title, please inquire during the interview process.
Preferred Qualifications Demonstrated experience in working in community-based SUD treatment programs. Demonstrated experience working with peer support specialists or in substance use prevention settings. Demonstrated experience in training and conducting presentations for professionals providing prevention or treatment or recovery support services. Compensation Grade Lecturer II, non-tenure track Teaching Assistant Professor, non-tenure track Teaching Associate Professor, non-tenure track
To view the salary schedule for this position, please visit: Salary Schedules and select Administrative Faculty by Grade. Salary is competitive and commensurate with related education and experience.
Remarkable Retirement! Our retirement plan is beyond compare. Your 15.50% contribution is generously matched by the University. With the faculty retirement plan, you are 100% vested your first day. Sit back and watch your retirement dollars grow! All permanent employees on an annual "A" or "B" contract who are employed at least 50% full-time are eligible to participate in the NSHE retirement program unless they are members of PERS of Nevada.
“I had no idea the values of the faculty retirement plan when I joined UNR. On my first day, I found out I was fully vested in my contributions and the companies 15.5% matching. I have watched my retirement grow over the years, not only in contributions, but with investments. It is hard to put into words how appreciative I am to feel so secure in my future.” – Michelle B.
Perks of Working at UNR!
Health insurance options including dental and vision - Health Insurance
Generous annual and sick leave, life insurance – Faculty Benefits
E. L. Wiegand Fitness Center offers an annual or semester membership and family membership options. E.L. Wiegand Fitness Center
Reno is proud to be a University town! Many local businesses offer discounts to WolfCard holders.
Mountain EAP supports employees (and eligible dependents) through life's difficult moments. Mountain EAP is located in Reno and specializes in counseling and advising services for personal or interpersonal issues.
Several Diversity Committees and Affinity Groups focusing on campus-wide diversity initiatives to ensure we are working to create a diverse and welcoming campus climate. Diversity Groups
Faculty Senate is the principal representing body for faculty. Its membership includes representatives from each academic and administrative major unit of the University. Faculty Senate
No state income tax!
Grants-in-Aid for Faculty Employees The University is proud to provide a reduced-rate tuition benefit to faculty and qualified dependents. Faculty can take up to six credits per semester at a reduced rate. Dependents of faculty have unlimited credits but, in order to be eligible, children must be unmarried and under the age of 24 and must receive at least 50% of their financial support from the employee and/or employee’s spouse or domestic partner. Faculty Grants-in-Aid
Faculty Dual Career Assistance Program The University of Nevada, Reno recognizes the importance of addressing dual-career couples’ professional needs. We offer a dual career assistance program to newly hired faculty spouses/partners that provides resources and assists them to identify career opportunities in Northern Nevada. Dual Career Assistance Program
Department Information CASAT is a grant-funded center located in the School of Public Health with an undergraduate minor, certificate programs, and a master’s specialization in addiction treatment services. Approximately 800 students take CASAT sponsored courses online and in-person every semester. CASAT has one of the largest Minor at the University of Nevada with students from Criminal Justice, Human Development and Family Studies, Psychology, and Social Work earning a minor or certificate. Exempt Yes Full-Time Equivalent 100.0%
Required Attachment(s)
Please note, once you submit your application the only attachment/s viewable to you will be the attachment/s to the resume/CV section of the application. Any additional required attachment/s to the cover letter, references, additional documents sections of the application, will not be viewable to you after you submit your application. All uploaded attachment/s will be on the application for the committee to review. To request updates to attachments, prior to the committee review of applications, please contact the candidate helpdesk at jobs@unr.edu .
Please attach the following documents to your application:
1) Resume/CV
2) Cover Letter
3) Contact Information for Three Professional References
4) Please write a brief statement (one page maximum) about how you would contribute toward our mission of creating a culturally inclusive environment in the role for which you are applying.
This posting is open until filled Qualified individuals are encouraged to apply immediately. This search will close without notice when a sufficient number of applications are received or a hiring decision has been made. Posting Close Date 06/29/2023
Note to Applicant A background check will be conducted on the candidate(s) selected for hire.
HR will attempt to verify academic credentials upon receipt of hiring documents. If the academic credentials cannot be verified, HR will notify the faculty member that an official transcript of their highest degree must be submitted within thirty days of the faculty member’s first day of employment.
References will be contacted at the appropriate phase of the recruitment process.
Applicants hired on a federal contract may be subject to E-Verify.
As part of the hiring process, applicants for positions in the Nevada System of Higher Education may be required to demonstrate the ability to perform job-related tasks.
For positions that require driving, evidence of a valid driver's license will be required at the time of employment and as a condition of continued employment.
Schedules are subject to change based on organizational needs.
The University of Nevada, Reno is committed to providing a place of work and learning free of discrimination on the basis of a person’s age (40 or older), disability, whether actual or perceived by others (including service-connected disabilities), gender (including pregnancy related conditions), military status or military obligations, sexual orientation, gender identity or expression, genetic information, national origin, race (including hair texture and protected hairstyles such as natural hairstyles, afros, bantu knots, curls, braids, locks and twists), color, or religion (protected classes). About Us The University of Nevada, Reno is a public research university committed to the promise of a future powered by knowledge. Founded in 1874 as Nevada’s original land-grant university, the University serves 21,000 undergraduate and graduate students from all 50 states and 75 countries.
The University is classified by the Carnegie® Classification of Institutions of Higher Education as an R1 university: A doctoral university with very high research activity. In 2020, the University was also recognized in the Carnegie® Community Engagement classification. The University is also ranked by U.S. News & World Report among the “Best Global Universities”, and it ranks in the top tier of the WSJ/Times Higher Education World University Rankings.
Since 2009, the University has invested more than $850 million in advanced labs, facilities, and residence halls. It is home to Nevada’s first medical school — the University of Nevada, Reno School of Medicine — and delivers on its original land-grant mission with outreach across the state through the University of Nevada, Reno Extension, Nevada Agricultural Experiment Station, Nevada Bureau of Mines and Geology, Nevada Small Business Development Center, the Nevada Seismological Laboratory, and Wolf Pack Athletics.
The University’s main campus is in Reno, Nevada — a burgeoning global technology hub with a vibrant Midtown and downtown. Located where the high desert of the Great Basin meets the High Sierra, the University’s beautiful, 290-acre main campus is also a Nevada State Arboretum. In recent years, the University has added two additional locations: the Redfield campus in south Reno and the Wayne L. Prim campus in Incline Village, the home of the University of Nevada, Reno at Lake Tahoe.
The University is part of the Nevada System of Higher Education, which is comprised of two research universities, one state college, four community colleges and an environmental research institute, and is committed to developing strong partnerships with each institution for the benefit of all Nevadans.
Through its commitment to high-impact education, world-improving research and creative activity, and outreach that’s transforming Nevada’s communities and businesses, the University continues its nearly 150-year tradition of benefitting our state, nation and world.
The University recognizes that diversity promotes excellence in education and research. The inclusive and engaged community on campus recognizes the added value that students, faculty, and staff from different backgrounds bring to the educational experience.
Today, the University delivers on its original land-grant mission of access to education and knowledge by investing in the academics, facilities, support, engagement and vibrant campus life that promote our diverse students’ cognitive growth and academic achievement — all while remaining one of the best values in American higher education.
For more information, please visit www.unr.edu
Full Time
The Center for the Application of Substance Abuse Technologies (CASAT) located in the School of Public Health at the University of Nevada invites applications for two full-time Lecturer II / Teaching Assistant Professor / Teaching Associate Professor position (9-months, non-tenure track). These positions will be part of the instructional staff for the School of Public Health and CASAT. These positions will focus on substance use prevention, treatment, and recovery support services and are slated to begin July 1, 2023.
These positions’ primary duties will be to instruct courses at the undergraduate and master’s levels. The successful candidates will demonstrate effective teaching in large lecture courses, smaller upper-level courses, and internship/practicum courses. The expected load per semester is four courses which will primarily be in-person although online courses may be taught as well. Topics for the courses include: overview of prevention, treatment and recovery regarding substance and alcohol use, signs and symptoms, prevention strategies, assessment and diagnosis, counseling and treatment interventions, ethics and professional standards, and case management/treatment record-keeping requirements.
Lecturer Statement The University of Nevada, Reno reserves the right to hire at any level of Lecturer (I-IV) or Teaching Assistant/Associate/Professor (terminal degree candidates) that is appropriate for the hire. If you have questions about title, please inquire during the interview process.
Preferred Qualifications Demonstrated experience in working in community-based SUD treatment programs. Demonstrated experience working with peer support specialists or in substance use prevention settings. Demonstrated experience in training and conducting presentations for professionals providing prevention or treatment or recovery support services. Compensation Grade Lecturer II, non-tenure track Teaching Assistant Professor, non-tenure track Teaching Associate Professor, non-tenure track
To view the salary schedule for this position, please visit: Salary Schedules and select Administrative Faculty by Grade. Salary is competitive and commensurate with related education and experience.
Remarkable Retirement! Our retirement plan is beyond compare. Your 15.50% contribution is generously matched by the University. With the faculty retirement plan, you are 100% vested your first day. Sit back and watch your retirement dollars grow! All permanent employees on an annual "A" or "B" contract who are employed at least 50% full-time are eligible to participate in the NSHE retirement program unless they are members of PERS of Nevada.
“I had no idea the values of the faculty retirement plan when I joined UNR. On my first day, I found out I was fully vested in my contributions and the companies 15.5% matching. I have watched my retirement grow over the years, not only in contributions, but with investments. It is hard to put into words how appreciative I am to feel so secure in my future.” – Michelle B.
Perks of Working at UNR!
Health insurance options including dental and vision - Health Insurance
Generous annual and sick leave, life insurance – Faculty Benefits
E. L. Wiegand Fitness Center offers an annual or semester membership and family membership options. E.L. Wiegand Fitness Center
Reno is proud to be a University town! Many local businesses offer discounts to WolfCard holders.
Mountain EAP supports employees (and eligible dependents) through life's difficult moments. Mountain EAP is located in Reno and specializes in counseling and advising services for personal or interpersonal issues.
Several Diversity Committees and Affinity Groups focusing on campus-wide diversity initiatives to ensure we are working to create a diverse and welcoming campus climate. Diversity Groups
Faculty Senate is the principal representing body for faculty. Its membership includes representatives from each academic and administrative major unit of the University. Faculty Senate
No state income tax!
Grants-in-Aid for Faculty Employees The University is proud to provide a reduced-rate tuition benefit to faculty and qualified dependents. Faculty can take up to six credits per semester at a reduced rate. Dependents of faculty have unlimited credits but, in order to be eligible, children must be unmarried and under the age of 24 and must receive at least 50% of their financial support from the employee and/or employee’s spouse or domestic partner. Faculty Grants-in-Aid
Faculty Dual Career Assistance Program The University of Nevada, Reno recognizes the importance of addressing dual-career couples’ professional needs. We offer a dual career assistance program to newly hired faculty spouses/partners that provides resources and assists them to identify career opportunities in Northern Nevada. Dual Career Assistance Program
Department Information CASAT is a grant-funded center located in the School of Public Health with an undergraduate minor, certificate programs, and a master’s specialization in addiction treatment services. Approximately 800 students take CASAT sponsored courses online and in-person every semester. CASAT has one of the largest Minor at the University of Nevada with students from Criminal Justice, Human Development and Family Studies, Psychology, and Social Work earning a minor or certificate. Exempt Yes Full-Time Equivalent 100.0%
Required Attachment(s)
Please note, once you submit your application the only attachment/s viewable to you will be the attachment/s to the resume/CV section of the application. Any additional required attachment/s to the cover letter, references, additional documents sections of the application, will not be viewable to you after you submit your application. All uploaded attachment/s will be on the application for the committee to review. To request updates to attachments, prior to the committee review of applications, please contact the candidate helpdesk at jobs@unr.edu .
Please attach the following documents to your application:
1) Resume/CV
2) Cover Letter
3) Contact Information for Three Professional References
4) Please write a brief statement (one page maximum) about how you would contribute toward our mission of creating a culturally inclusive environment in the role for which you are applying.
This posting is open until filled Qualified individuals are encouraged to apply immediately. This search will close without notice when a sufficient number of applications are received or a hiring decision has been made. Posting Close Date 06/29/2023
Note to Applicant A background check will be conducted on the candidate(s) selected for hire.
HR will attempt to verify academic credentials upon receipt of hiring documents. If the academic credentials cannot be verified, HR will notify the faculty member that an official transcript of their highest degree must be submitted within thirty days of the faculty member’s first day of employment.
References will be contacted at the appropriate phase of the recruitment process.
Applicants hired on a federal contract may be subject to E-Verify.
As part of the hiring process, applicants for positions in the Nevada System of Higher Education may be required to demonstrate the ability to perform job-related tasks.
For positions that require driving, evidence of a valid driver's license will be required at the time of employment and as a condition of continued employment.
Schedules are subject to change based on organizational needs.
The University of Nevada, Reno is committed to providing a place of work and learning free of discrimination on the basis of a person’s age (40 or older), disability, whether actual or perceived by others (including service-connected disabilities), gender (including pregnancy related conditions), military status or military obligations, sexual orientation, gender identity or expression, genetic information, national origin, race (including hair texture and protected hairstyles such as natural hairstyles, afros, bantu knots, curls, braids, locks and twists), color, or religion (protected classes). About Us The University of Nevada, Reno is a public research university committed to the promise of a future powered by knowledge. Founded in 1874 as Nevada’s original land-grant university, the University serves 21,000 undergraduate and graduate students from all 50 states and 75 countries.
The University is classified by the Carnegie® Classification of Institutions of Higher Education as an R1 university: A doctoral university with very high research activity. In 2020, the University was also recognized in the Carnegie® Community Engagement classification. The University is also ranked by U.S. News & World Report among the “Best Global Universities”, and it ranks in the top tier of the WSJ/Times Higher Education World University Rankings.
Since 2009, the University has invested more than $850 million in advanced labs, facilities, and residence halls. It is home to Nevada’s first medical school — the University of Nevada, Reno School of Medicine — and delivers on its original land-grant mission with outreach across the state through the University of Nevada, Reno Extension, Nevada Agricultural Experiment Station, Nevada Bureau of Mines and Geology, Nevada Small Business Development Center, the Nevada Seismological Laboratory, and Wolf Pack Athletics.
The University’s main campus is in Reno, Nevada — a burgeoning global technology hub with a vibrant Midtown and downtown. Located where the high desert of the Great Basin meets the High Sierra, the University’s beautiful, 290-acre main campus is also a Nevada State Arboretum. In recent years, the University has added two additional locations: the Redfield campus in south Reno and the Wayne L. Prim campus in Incline Village, the home of the University of Nevada, Reno at Lake Tahoe.
The University is part of the Nevada System of Higher Education, which is comprised of two research universities, one state college, four community colleges and an environmental research institute, and is committed to developing strong partnerships with each institution for the benefit of all Nevadans.
Through its commitment to high-impact education, world-improving research and creative activity, and outreach that’s transforming Nevada’s communities and businesses, the University continues its nearly 150-year tradition of benefitting our state, nation and world.
The University recognizes that diversity promotes excellence in education and research. The inclusive and engaged community on campus recognizes the added value that students, faculty, and staff from different backgrounds bring to the educational experience.
Today, the University delivers on its original land-grant mission of access to education and knowledge by investing in the academics, facilities, support, engagement and vibrant campus life that promote our diverse students’ cognitive growth and academic achievement — all while remaining one of the best values in American higher education.
For more information, please visit www.unr.edu
The John F. Kennedy Center for Performing Arts
Washington DC
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description The Senior Vice President of Marketing at the Kennedy Center is the chief marketing officer responsible for developing, implementing and maintaining the brand proposition for the Center, its programs and affiliate organizations. Working collaboratively with the senior management team in the Office of the President, the SVP Marketing has the primary responsibility for leading the marketing initiatives to fulfill the Center’s strategic plans and institutional initiatives. These include world class artistic endeavors, powerful national and local education programs and the expanding reach of the Living Memorial of President John F. Kennedy, for whom the Center is named. The SVP Marketing leads a sophisticated professional team to develop and implement annual and long-range marketing strategies including the creation and maintenance of a robust customer relationship management (CRM) approach. The SVP leads and manages the Marketing, Sales, Digital Media, and Retail Operations Departments. The Kennedy Center is a complex, dynamic performing arts organization with collaborative, matrixed reporting relationships. The role is extremely varied, spanning a wide range of activities. Key Responsibilities Provide strategic direction for the Kennedy Center brand proposition, ensuring broad and thorough implementation and effectiveness through all physical and virtual channels, programs and activities. Provide strong collaborative leadership with Center colleagues to ensure understanding, enthusiastic adoption and implementation. Carry out research on market trends, market opportunity, and competitor and target customer analysis to inform future value propositions. Keep abreast of new and emerging marketing techniques and new channels. Lead all facets of marketing and sales to achieve participation and engagement goals for the Center, whether through attendance at events (paid and unpaid) and visitor/tourism objectives. Provide strategic and annual direction to assist in meeting artistic and financial goals and objectives. Work with artistic leadership in planning programs and seasons. Supervise marketing/ticket sales campaigns and strategies for approximately 750 Kennedy Center presented events across the course of a 52 week season, including oversight of the National Symphony Orchestra and the Washington National Opera marketing operations. Institute and manage a robust Customer Relationship Management approach across the center in coordination with IT and Development. Oversee integrated, cross-functional strategies to increase lifetime value of current patrons. Identifying opportunities for new business ventures by researching industries and markets trends. Conduct market research to inform customer-facing strategies organization-wide as well as identifying potential customers and develop strategies to reach them. Provide oversight in the ongoing execution and advancement of the Kennedy Center’s customer experience initiatives in collaboration with the SVP Operations. Guide the evolving digital and social media strategies. Ensure the strategic integration of social media, website and digital content strategies achieve marketing, customer relationship and strategic communications goals. Work with the IT/Digital Committee in furtherance of digital objectives at the Board level. Provide ongoing input and development of new programmatic activities responding to and leading customer taste and interests. Identify and access new market segments and deepen existing segments in order to broaden patron engagement. Supervise effective, high performing customer-facing services including Box Office, Instant Charge and retail Operations. This includes leading and managing complex teams, ensuring full alignment with and consistent execution of the organization’s mission and goals and collaborating with colleagues across the center to identify and maximize cross-functional/cross-market opportunities. Fosters the culture and talent critical to advancing our mission in the most compelling way. This includes attracting, engaging and developing a diverse, highly engaged staff team that values collaboration, trust, communication, continuous learning and accountability. Act as Kennedy Center leadership with external agencies and organizations including Destination DC, DC Visitors and Tourism, Performing Arts Center Consortium Marketing team, and others. Other duties as may be assigned. Key Qualifications Education/Experience A minimum of 7-10 years senior level marketing and advertising experience at a managerial level Executive-level experience with major non-profit cultural institution, preferably a presenting organization of Performing Arts Center Experience/skill in marketing events within extremely competitive environment Excellent written and verbal communications skills Candidate must be local or willing to relocate to the DMV area Minimum Skills and/or Knowledge Required Brand management Direct marketing, including direct mail and telemarketing Database marketing Relationship and loyalty marketing Advertising Digital marketing, including social media Consumer research Customer experience and guest service management Revenue and expense budgeting Project Management
Full Time Regular
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video! Job Description The Senior Vice President of Marketing at the Kennedy Center is the chief marketing officer responsible for developing, implementing and maintaining the brand proposition for the Center, its programs and affiliate organizations. Working collaboratively with the senior management team in the Office of the President, the SVP Marketing has the primary responsibility for leading the marketing initiatives to fulfill the Center’s strategic plans and institutional initiatives. These include world class artistic endeavors, powerful national and local education programs and the expanding reach of the Living Memorial of President John F. Kennedy, for whom the Center is named. The SVP Marketing leads a sophisticated professional team to develop and implement annual and long-range marketing strategies including the creation and maintenance of a robust customer relationship management (CRM) approach. The SVP leads and manages the Marketing, Sales, Digital Media, and Retail Operations Departments. The Kennedy Center is a complex, dynamic performing arts organization with collaborative, matrixed reporting relationships. The role is extremely varied, spanning a wide range of activities. Key Responsibilities Provide strategic direction for the Kennedy Center brand proposition, ensuring broad and thorough implementation and effectiveness through all physical and virtual channels, programs and activities. Provide strong collaborative leadership with Center colleagues to ensure understanding, enthusiastic adoption and implementation. Carry out research on market trends, market opportunity, and competitor and target customer analysis to inform future value propositions. Keep abreast of new and emerging marketing techniques and new channels. Lead all facets of marketing and sales to achieve participation and engagement goals for the Center, whether through attendance at events (paid and unpaid) and visitor/tourism objectives. Provide strategic and annual direction to assist in meeting artistic and financial goals and objectives. Work with artistic leadership in planning programs and seasons. Supervise marketing/ticket sales campaigns and strategies for approximately 750 Kennedy Center presented events across the course of a 52 week season, including oversight of the National Symphony Orchestra and the Washington National Opera marketing operations. Institute and manage a robust Customer Relationship Management approach across the center in coordination with IT and Development. Oversee integrated, cross-functional strategies to increase lifetime value of current patrons. Identifying opportunities for new business ventures by researching industries and markets trends. Conduct market research to inform customer-facing strategies organization-wide as well as identifying potential customers and develop strategies to reach them. Provide oversight in the ongoing execution and advancement of the Kennedy Center’s customer experience initiatives in collaboration with the SVP Operations. Guide the evolving digital and social media strategies. Ensure the strategic integration of social media, website and digital content strategies achieve marketing, customer relationship and strategic communications goals. Work with the IT/Digital Committee in furtherance of digital objectives at the Board level. Provide ongoing input and development of new programmatic activities responding to and leading customer taste and interests. Identify and access new market segments and deepen existing segments in order to broaden patron engagement. Supervise effective, high performing customer-facing services including Box Office, Instant Charge and retail Operations. This includes leading and managing complex teams, ensuring full alignment with and consistent execution of the organization’s mission and goals and collaborating with colleagues across the center to identify and maximize cross-functional/cross-market opportunities. Fosters the culture and talent critical to advancing our mission in the most compelling way. This includes attracting, engaging and developing a diverse, highly engaged staff team that values collaboration, trust, communication, continuous learning and accountability. Act as Kennedy Center leadership with external agencies and organizations including Destination DC, DC Visitors and Tourism, Performing Arts Center Consortium Marketing team, and others. Other duties as may be assigned. Key Qualifications Education/Experience A minimum of 7-10 years senior level marketing and advertising experience at a managerial level Executive-level experience with major non-profit cultural institution, preferably a presenting organization of Performing Arts Center Experience/skill in marketing events within extremely competitive environment Excellent written and verbal communications skills Candidate must be local or willing to relocate to the DMV area Minimum Skills and/or Knowledge Required Brand management Direct marketing, including direct mail and telemarketing Database marketing Relationship and loyalty marketing Advertising Digital marketing, including social media Consumer research Customer experience and guest service management Revenue and expense budgeting Project Management
Clackamas County
Oregon City, OR, United States
Aquatic Park Shift Coordinator Job ID: 107001 Location: Milwaukie, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on Wednesday, July 5, 2023. PAY AND BENEFITS Annual Pay Range: $36,314.78 - $45,566.98 Hourly Pay Range: $17.459028 - $21.907203 The listed salary range will be increased by a 4.5% Cost of Living Adjustment (COLA) on July 1, 2023. Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Employees' Association. Employees' Association (EA) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS The North Clackamas Aquatic Park seeks a Shift Coordinator to provide excellent customer service to aquatic park visitors, assist with the operations of aquatic programs, services and events and act as a champion for the park's safety program. This is a highly visible role, working with both patrons and staff in a customer service capacity. The selected candidate will be responsible for assisting in the planning and coordination of a wide variety of programs and support services within the Aquatic Park. This role will work to ensure the safety of aquatic park patrons and the efficient and safe operations of facilities, pools and equipment. The selected candidate will also provide clerical support, assist in the training and scheduling of front desk and aquatic staff, and lead the work of others. This position requires strong customer service, interpersonal and organizational skills, as well as the ability to be flexible and thrive in a fast-paced environment. The North Clackamas Aquatic Park provides residents with a variety of cost-effective, water-based recreational activities and healthy leisure alternatives in a safe setting. The Aquatic Park offers the community swim lessons, Big Surf recreational swims, lap swimming, and facility rentals. Required Minimum Qualifications/ Transferrable Skills:* At least 2 years of experience directly interacting with customers and young children in an aquatic facility. Experience ensuring implementation of safety training programs and compliance with safety procedures and regulations Experience assisting with programs and/or events Experience resolving customer complaints Ability to work early mornings as part of a regular work schedule Must possess current, industry recognized CPR/PR, AED, Blood borne Pathogens and shallow or standard Lifeguard certifications Must successfully pass a criminal history check which may include national or state fingerprint records check Must pass a pre-employment drug test Driving may be necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Experience handling chemicals for pools within an aquatic setting Current CPO (Certified Pool Operator) and/or AFO (Aquatic Facility Operator) certifications Experience working with Automated Logic for facility controls or have taken BASIC controls course work from Clima-tech Experience instructing aquatic exercise classes Lead work experience Proficiency with Microsoft Excel or related spreadsheet software *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Duties may include but are not limited to the following: Coordinates the scheduling of activities for the facility; assists the Aquatic and Recreation Supervisor in coordinating room and facility rentals within the North Clackamas Aquatic Park for special events, meetings, banquets, birthday parties, and receptions. Coordinates the efficient operations of aquatic park equipment and facilities; identifies and assesses safety hazards within the Aquatic Park; recommends and implements solutions as needed. Utilizes software programs to manage registration and facility bookings; participates in an ongoing public relations program as an active representative of the North Clackamas Aquatic Park. Provides customer service at the front desk and on the phone; assists in the administration of front desk operations, as well as the training and scheduling of front desk and aquatic staff. Performs a variety of clerical duties and functions to promote and maintain effective program services and procedures; enters data from a variety of documents into computer terminal. Responds to and investigates safety related complaints and issues; documents patron complaints, first-aid incidents, staff issues and equipment deficiencies and recommends solutions. Receives, transfers or refers calls to proper sources; provides basic program information relating to department/division services; schedules appointments for clients with appropriate staff member(s); meets and greets the general public and/or clients and directs individuals to appropriate staff. Coordinates and presents aquatic and safety training for patrons and staff; reviews training and course qualifications and makes safety training recommendations. Participates on the aquatic park safety committee; monitors committee schedule and agenda; ensures committee meets state mandated safety committee requirements. Coordinates a shift of lifeguards and swim instructors including leading in-service training, assigning positions on deck, assessing swim lesson participants skill levels and rendering first aid when necessary. Coordinates and instructs private swim lessons. Assists with lifeguard and swim instructor training classes. May perform duties as lifeguard, teach swim lessons and instruct aquatic exercise as needed. WORK SCHEDULE This position works 40 hours during a standard workweek of Monday through Friday. This position's specific schedule is: Monday, Wednesday and Friday: 4:30 a.m. - 1:00 p.m. Tuesday and Thursday: 7:00 a.m. - 3:30 p.m. Please note: This position is designated as on-site/in-person. It is expected that the selected candidate will perform duties at the specified on-site work location. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT The North Clackamas Parks and Recreation District was created through a citizens' vote to create more parks and recreation facilities in the northern part of the County. This district operates a regional park facility with an aquatic complex, ball fields, and natural areas as well as smaller neighborhood parks and a community center with senior activities. The North Clackamas Aquatic Park features a 200,000-gallon wave pool, three water slides, an adult whirlpool, a children's wading pool, a six-lane lap pool, a 13-foot diving well and a 29-foot rock climbing wall. This focal point of the district receives over 500,000 visitors per year. Learn more about North Clackamas Parks and Recreation District APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Lindsay Roberts, Recruiter LRoberts2@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107001&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-4c370d81d14da540991bda1c5f67b3f5
Full Time
Aquatic Park Shift Coordinator Job ID: 107001 Location: Milwaukie, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on Wednesday, July 5, 2023. PAY AND BENEFITS Annual Pay Range: $36,314.78 - $45,566.98 Hourly Pay Range: $17.459028 - $21.907203 The listed salary range will be increased by a 4.5% Cost of Living Adjustment (COLA) on July 1, 2023. Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Employees' Association. Employees' Association (EA) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS The North Clackamas Aquatic Park seeks a Shift Coordinator to provide excellent customer service to aquatic park visitors, assist with the operations of aquatic programs, services and events and act as a champion for the park's safety program. This is a highly visible role, working with both patrons and staff in a customer service capacity. The selected candidate will be responsible for assisting in the planning and coordination of a wide variety of programs and support services within the Aquatic Park. This role will work to ensure the safety of aquatic park patrons and the efficient and safe operations of facilities, pools and equipment. The selected candidate will also provide clerical support, assist in the training and scheduling of front desk and aquatic staff, and lead the work of others. This position requires strong customer service, interpersonal and organizational skills, as well as the ability to be flexible and thrive in a fast-paced environment. The North Clackamas Aquatic Park provides residents with a variety of cost-effective, water-based recreational activities and healthy leisure alternatives in a safe setting. The Aquatic Park offers the community swim lessons, Big Surf recreational swims, lap swimming, and facility rentals. Required Minimum Qualifications/ Transferrable Skills:* At least 2 years of experience directly interacting with customers and young children in an aquatic facility. Experience ensuring implementation of safety training programs and compliance with safety procedures and regulations Experience assisting with programs and/or events Experience resolving customer complaints Ability to work early mornings as part of a regular work schedule Must possess current, industry recognized CPR/PR, AED, Blood borne Pathogens and shallow or standard Lifeguard certifications Must successfully pass a criminal history check which may include national or state fingerprint records check Must pass a pre-employment drug test Driving may be necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Experience handling chemicals for pools within an aquatic setting Current CPO (Certified Pool Operator) and/or AFO (Aquatic Facility Operator) certifications Experience working with Automated Logic for facility controls or have taken BASIC controls course work from Clima-tech Experience instructing aquatic exercise classes Lead work experience Proficiency with Microsoft Excel or related spreadsheet software *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Duties may include but are not limited to the following: Coordinates the scheduling of activities for the facility; assists the Aquatic and Recreation Supervisor in coordinating room and facility rentals within the North Clackamas Aquatic Park for special events, meetings, banquets, birthday parties, and receptions. Coordinates the efficient operations of aquatic park equipment and facilities; identifies and assesses safety hazards within the Aquatic Park; recommends and implements solutions as needed. Utilizes software programs to manage registration and facility bookings; participates in an ongoing public relations program as an active representative of the North Clackamas Aquatic Park. Provides customer service at the front desk and on the phone; assists in the administration of front desk operations, as well as the training and scheduling of front desk and aquatic staff. Performs a variety of clerical duties and functions to promote and maintain effective program services and procedures; enters data from a variety of documents into computer terminal. Responds to and investigates safety related complaints and issues; documents patron complaints, first-aid incidents, staff issues and equipment deficiencies and recommends solutions. Receives, transfers or refers calls to proper sources; provides basic program information relating to department/division services; schedules appointments for clients with appropriate staff member(s); meets and greets the general public and/or clients and directs individuals to appropriate staff. Coordinates and presents aquatic and safety training for patrons and staff; reviews training and course qualifications and makes safety training recommendations. Participates on the aquatic park safety committee; monitors committee schedule and agenda; ensures committee meets state mandated safety committee requirements. Coordinates a shift of lifeguards and swim instructors including leading in-service training, assigning positions on deck, assessing swim lesson participants skill levels and rendering first aid when necessary. Coordinates and instructs private swim lessons. Assists with lifeguard and swim instructor training classes. May perform duties as lifeguard, teach swim lessons and instruct aquatic exercise as needed. WORK SCHEDULE This position works 40 hours during a standard workweek of Monday through Friday. This position's specific schedule is: Monday, Wednesday and Friday: 4:30 a.m. - 1:00 p.m. Tuesday and Thursday: 7:00 a.m. - 3:30 p.m. Please note: This position is designated as on-site/in-person. It is expected that the selected candidate will perform duties at the specified on-site work location. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT The North Clackamas Parks and Recreation District was created through a citizens' vote to create more parks and recreation facilities in the northern part of the County. This district operates a regional park facility with an aquatic complex, ball fields, and natural areas as well as smaller neighborhood parks and a community center with senior activities. The North Clackamas Aquatic Park features a 200,000-gallon wave pool, three water slides, an adult whirlpool, a children's wading pool, a six-lane lap pool, a 13-foot diving well and a 29-foot rock climbing wall. This focal point of the district receives over 500,000 visitors per year. Learn more about North Clackamas Parks and Recreation District APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Lindsay Roberts, Recruiter LRoberts2@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107001&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-4c370d81d14da540991bda1c5f67b3f5
Clackamas County
Oregon City, OR, United States
Occupancy Specialist (Multiple Openings) Job ID: 107038 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This position will remain open until filled. The first application review will be Monday, July 10, 2023. We reserve the right to close this recruitment at any time on or after that date. PAY AND BENEFITS Annual Pay Range: $48,941.09 - $61,718.87 Hourly Pay Range: $25.097996 - $31.650705 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month 8 hours of sick accrued per month 10 paid holidays and 1 personal days per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer-paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Housing Authority Employee Association. Housing Authority Represented Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS The Housing Authority of Clackamas County (HACC) is recruiting for Occupancy Specialists to join our team as we work towards providing affordable housing opportunities to help break the cycle of poverty and improve the quality of life for our clients in Clackamas County. We are looking for candidates who can provide strong customer service, manage a varied workload, and understand trauma-informed care. Occupancy Specialists will help implement the Rental Assistance Programs, which currently serve over 2,500 households in Clackamas County and continues expanding services. The Occupancy Specialist is the housing case manager responsible for eligibility review, rent calculation, providing customer service, supporting services, resources, compliance, and other aspects of human services. An ideal candidate will have the ability to effectively manage a large and varied caseload of clients and responsibilities and shows a strong commitment to public service. They will also be problem solver who utilizes critical thinking skills when faced with difficult scenarios presented by prospective participants, community partners, and/or inter-agency partnerships. Incumbents in this classification use significant judgment in interpreting and applying regulations and guidelines, department policies, and precedents to specific cases or problems. Incumbents specialize in interviewing clients and perform initial and ongoing participant eligibility determinations for assigned programs. This recruitment may also be used to establish an eligibility list that may be used to fill additional Occupancy Specialist openings during the life of the eligibility list. Required Minimum Qualifications/ Transferrable Skills:* At least two (2) years of work experience in housing programs, case management, residential services, property management, or other social services An understanding of racial equity and demonstrated experience leading their work with a racial equity lens Must pass a post-offer, pre-employment drug test. Learn more about the County's drug testing policy. Must pass a criminal history check which may include national or state fingerprint records check Driving may be necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Experience working with either Section 8 or Public HousingExperience working with HAB, YARDI or other Housing Authority database software Experience in a regulated work environment Experience working with low income families Experience maintaining a client caseload Knowledge of basic accounting principles and practices Bilingual skills (Spanish or Russian) *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Duties may include: Coordinates and administers various federal/state housing programs including, but not limited to: Regional Long-term Rent Assistance (RLRA), Housing Choice Voucher (HCV) and Public Housing Performs eligibility determinations for housing programs by obtaining and reviewing third-party verification documentation; calculates rent amounts and utility allowances; obtains landlord/tenant signatures; and completes files according to department standards Interviews and briefs program participants on program regulations and requirements; evaluates requests for accommodation from program participants to determine if reasonable; and assesses for need. Schedules and conducts annual and interim redetermination of eligibility following established guidelines, policies and procedures using prescribed software Assists in creating a positive and supportive work environment; enforces a safe workplace; establishes a culture of teamwork and communication; creates a workplace that promotes the organizational values of workplace diversity, equity, and inclusion; and actively promotes an environment respectful of living and working in a multicultural society Reviews and investigates cases involving lease and/or program or policy violations Prepares and conducts hearings for program violations Maintains rapport with program participants, landlords, and other associated stakeholders Audits co-workers' files for accuracy and completeness Aids property management with administrative support and handles day-to-day transactions with public housing tenants REQUIRED KNOWLEDGE AND SKILLS Knowledge of: Housing assistance program regulations, policies, procedures, and practices; Federal, state, and local regulations governing assigned rent assistance programs, including Housing and Urban Development (HUD) guidelines; Local rental housing market conditions, including vacancy rates, average rent levels, and geographic constraints; Case management principles and practices relevant to low-income families, homeless populations, veterans, victims of domestic violence, and individuals with disabilities; Oregon landlord-tenant law and/or basic property management experience; HIPAA and laws governing the privacy of protected and confidential information; Knowledge of basic accounting principles and practices. Skills to: Understand and follow oral and written instructions; Communicate effectively both orally and in writing; Organize resources and establish priorities independently; Perceive, respond to, and resolve problems; Utilize established training methods and techniques; Effectively Speak and communicate in public; Provide customer service, including responding to phone calls and e-mails, in-person meetings and appointments, and defusing or deescalating upset individuals; and Use a variety of modern office machines and computer equipment and software. Ability to: Negotiate solutions between stakeholders; Organize workload and manage time effectively; Work under pressure and remain flexible; Prepare and maintain efficient and accurate files, notes, and narratives for both written and electronic records; Perform mathematical calculations with accuracy; Respect privacy and confidentiality of client interviews, information, and files; and Establish and maintain cooperative working relationships with individuals and groups who come from diverse backgrounds and represent members of the public, coworkers, partners and/or vendors. WORK SCHEDULE This position is included in the County's alternate workweek program, working 37.5 hours during a standard workweek of Monday through Thursday (Fridays off). Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT The Housing and Community Development Division (HCD), within the Department of Human Services, manages programs to provide decent housing and economic opportunities, community improvement and affordable housing projects and housing rehabilitation loan programs for low and moderate income residents of the County. HCD is comprised of the Housing Authority of Clackamas County (HACC) and Community Development Division. The Housing Authority of Clackamas County is a public corporation, established under the federal Housing Act of 1937 and the provisions of Chapter 456 of the Oregon Revised Statutes. Although it is a separate public corporation, the HACC falls under the administrative structure of Clackamas County government. Created in 1938, HACC was the first housing authority established in the State of Oregon. The HACC provides affordable, safe, decent and sanitary housing opportunities in a fiscally responsible manner to low-income people in Clackamas County. Learn more about the Housing Authority of Clackamas County APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? James Callahan, Recruiter JCallahan@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107038&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-b9035cafe7e3d64b84face151dc69604
Full Time
Occupancy Specialist (Multiple Openings) Job ID: 107038 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This position will remain open until filled. The first application review will be Monday, July 10, 2023. We reserve the right to close this recruitment at any time on or after that date. PAY AND BENEFITS Annual Pay Range: $48,941.09 - $61,718.87 Hourly Pay Range: $25.097996 - $31.650705 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month 8 hours of sick accrued per month 10 paid holidays and 1 personal days per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer-paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Housing Authority Employee Association. Housing Authority Represented Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS The Housing Authority of Clackamas County (HACC) is recruiting for Occupancy Specialists to join our team as we work towards providing affordable housing opportunities to help break the cycle of poverty and improve the quality of life for our clients in Clackamas County. We are looking for candidates who can provide strong customer service, manage a varied workload, and understand trauma-informed care. Occupancy Specialists will help implement the Rental Assistance Programs, which currently serve over 2,500 households in Clackamas County and continues expanding services. The Occupancy Specialist is the housing case manager responsible for eligibility review, rent calculation, providing customer service, supporting services, resources, compliance, and other aspects of human services. An ideal candidate will have the ability to effectively manage a large and varied caseload of clients and responsibilities and shows a strong commitment to public service. They will also be problem solver who utilizes critical thinking skills when faced with difficult scenarios presented by prospective participants, community partners, and/or inter-agency partnerships. Incumbents in this classification use significant judgment in interpreting and applying regulations and guidelines, department policies, and precedents to specific cases or problems. Incumbents specialize in interviewing clients and perform initial and ongoing participant eligibility determinations for assigned programs. This recruitment may also be used to establish an eligibility list that may be used to fill additional Occupancy Specialist openings during the life of the eligibility list. Required Minimum Qualifications/ Transferrable Skills:* At least two (2) years of work experience in housing programs, case management, residential services, property management, or other social services An understanding of racial equity and demonstrated experience leading their work with a racial equity lens Must pass a post-offer, pre-employment drug test. Learn more about the County's drug testing policy. Must pass a criminal history check which may include national or state fingerprint records check Driving may be necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Experience working with either Section 8 or Public HousingExperience working with HAB, YARDI or other Housing Authority database software Experience in a regulated work environment Experience working with low income families Experience maintaining a client caseload Knowledge of basic accounting principles and practices Bilingual skills (Spanish or Russian) *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Duties may include: Coordinates and administers various federal/state housing programs including, but not limited to: Regional Long-term Rent Assistance (RLRA), Housing Choice Voucher (HCV) and Public Housing Performs eligibility determinations for housing programs by obtaining and reviewing third-party verification documentation; calculates rent amounts and utility allowances; obtains landlord/tenant signatures; and completes files according to department standards Interviews and briefs program participants on program regulations and requirements; evaluates requests for accommodation from program participants to determine if reasonable; and assesses for need. Schedules and conducts annual and interim redetermination of eligibility following established guidelines, policies and procedures using prescribed software Assists in creating a positive and supportive work environment; enforces a safe workplace; establishes a culture of teamwork and communication; creates a workplace that promotes the organizational values of workplace diversity, equity, and inclusion; and actively promotes an environment respectful of living and working in a multicultural society Reviews and investigates cases involving lease and/or program or policy violations Prepares and conducts hearings for program violations Maintains rapport with program participants, landlords, and other associated stakeholders Audits co-workers' files for accuracy and completeness Aids property management with administrative support and handles day-to-day transactions with public housing tenants REQUIRED KNOWLEDGE AND SKILLS Knowledge of: Housing assistance program regulations, policies, procedures, and practices; Federal, state, and local regulations governing assigned rent assistance programs, including Housing and Urban Development (HUD) guidelines; Local rental housing market conditions, including vacancy rates, average rent levels, and geographic constraints; Case management principles and practices relevant to low-income families, homeless populations, veterans, victims of domestic violence, and individuals with disabilities; Oregon landlord-tenant law and/or basic property management experience; HIPAA and laws governing the privacy of protected and confidential information; Knowledge of basic accounting principles and practices. Skills to: Understand and follow oral and written instructions; Communicate effectively both orally and in writing; Organize resources and establish priorities independently; Perceive, respond to, and resolve problems; Utilize established training methods and techniques; Effectively Speak and communicate in public; Provide customer service, including responding to phone calls and e-mails, in-person meetings and appointments, and defusing or deescalating upset individuals; and Use a variety of modern office machines and computer equipment and software. Ability to: Negotiate solutions between stakeholders; Organize workload and manage time effectively; Work under pressure and remain flexible; Prepare and maintain efficient and accurate files, notes, and narratives for both written and electronic records; Perform mathematical calculations with accuracy; Respect privacy and confidentiality of client interviews, information, and files; and Establish and maintain cooperative working relationships with individuals and groups who come from diverse backgrounds and represent members of the public, coworkers, partners and/or vendors. WORK SCHEDULE This position is included in the County's alternate workweek program, working 37.5 hours during a standard workweek of Monday through Thursday (Fridays off). Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT The Housing and Community Development Division (HCD), within the Department of Human Services, manages programs to provide decent housing and economic opportunities, community improvement and affordable housing projects and housing rehabilitation loan programs for low and moderate income residents of the County. HCD is comprised of the Housing Authority of Clackamas County (HACC) and Community Development Division. The Housing Authority of Clackamas County is a public corporation, established under the federal Housing Act of 1937 and the provisions of Chapter 456 of the Oregon Revised Statutes. Although it is a separate public corporation, the HACC falls under the administrative structure of Clackamas County government. Created in 1938, HACC was the first housing authority established in the State of Oregon. The HACC provides affordable, safe, decent and sanitary housing opportunities in a fiscally responsible manner to low-income people in Clackamas County. Learn more about the Housing Authority of Clackamas County APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? James Callahan, Recruiter JCallahan@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107038&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-b9035cafe7e3d64b84face151dc69604