Alachua County Board of County Commissioners
Gainesville FL, FL
Minimum Qualifications Bachelor’s degree in information systems management, business administration, computer science, or related field and one (1) year experience with information systems; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. Successful completion of all applicable background checks pre-hire and ongoing are required. This is a grant funded position. There are no rights to permanent employment. Position Summary This is responsible professional work conducting Labor Market Information research, researching grants to determine applicability, compiling data for grant application process, identifying data elements and pulling the reports for different programs related to program performance, customer satisfaction, demographics, and enrollment factors in the CareerSource Office within Alachua County Community and Administrative Services. This position will also assist the office in maintaining current policies and drafting needed updates to be in compliance with the State. An employee assigned to this classification understands the Employ Florida (EF) Data Warehouse and One-Stop Service Tracking (OSST); puts data results into presentable formats; collects and process data; conducts management analysis and decision-making processes; oversees all aspects of the various grants including detailed planning, monitoring, and reporting; and develops reporting structures for new programs or grants awarded and new goals or measures identified. Work is performed under the direction of a higher level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Researches through grant proposal notification systems, i.e. Grants.gov, for any applicable grants for CSNCFL, and provides summary to CEO for review. Gathers and compiles data needed for grant applications. Conducts reporting and modifications to grants in a timely manner. Assists with monitoring efforts both at the local level and with state and federal monitoring as needed. Reports to management regularly on all facets of performance with respect to the Trade Adjustment, Workforce Investment Opportunity Act (WIOA), and Wagner-Peyser Acts, Welfare Transition (WT), and Supplemental Nutrition Assistance Program (SNAP), all special projects/grants, center traffic, and any demographic information that is requested. Elicits reports requirements from management and conveys information in appropriate terms. Collects and analyzes a wide range of information, data, and statistics to be used by internal management teams. Designs and establishes all reports/reporting procedures reflecting system-wide performance for the region including current and past program years for data trending and measurement analysis. Generates and interprets reports for organization-wide intelligence in cumulative and static snapshot format for specific programmatic monitoring. Extracts, interprets, and presents all Workforce data as requested. Utilizes One-Stop Service Tracking (OSST), administrative capacity Atlas, and Employ Florida, and any other systems. Creates activity diagrams and flowcharts delineating various processes as requested. Assists with design, implementation, and maintenance of electronic tracking/filing system (Atlas). Maintains compliance with all personnel policies and procedures. Works retail hours and/or hours as assigned. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Considerable knowledge in Microsoft Suite primarily Word, Excel, Publisher, PowerPoint, Access. Knowledge of the methods, procedures, and techniques for conducting research, analyzing data, and developing applicable reports. Knowledge of free-form query tools proprietary to Employ Florida (Ad-Hoc) and all canned (frontend) reports for One-Stop Service Tracking (OSST) and Employ Florida. Knowledge of workforce program performance indicators. Skill in the use of standard office computer equipment and software applications, creation and production of statistical reports and spreadsheets. Ability to communicate effectively both orally and in writing. Ability to conduct research, collect relevant data, perform meaningful analysis on the data and present findings. Ability to develop preliminary recommendations from the data collected in coordination with higher level staff. Ability to work independently to solve problems and make sound decisions based upon available information. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed mostly in office settings. Some outdoor work is required in the inspection of various land use developments and construction sites. Hand-eye coordination is necessary to operate computers and various pieces of office equipment. While performing the duties of this job, the employee is occasionally required to stand or sit; walk; use hands to finger, handle, feel or operate objects, tools or controls; and reach with hands and arms. The employee is occasionally required to climb or balance; stoop, kneel, crouch or crawl; talk or hear. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee occasionally works in outside weather conditions. The employee is occasionally exposed to wet and/or humid conditions, or airborne particles. The noise level in the work environment is usually quiet in the office, and moderate in the field. Supplemental Information Complete Tier One Training and pass the Tier One Certificate Exam within six (6) months of being hired- desired. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Full-time
Minimum Qualifications Bachelor’s degree in information systems management, business administration, computer science, or related field and one (1) year experience with information systems; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. Successful completion of all applicable background checks pre-hire and ongoing are required. This is a grant funded position. There are no rights to permanent employment. Position Summary This is responsible professional work conducting Labor Market Information research, researching grants to determine applicability, compiling data for grant application process, identifying data elements and pulling the reports for different programs related to program performance, customer satisfaction, demographics, and enrollment factors in the CareerSource Office within Alachua County Community and Administrative Services. This position will also assist the office in maintaining current policies and drafting needed updates to be in compliance with the State. An employee assigned to this classification understands the Employ Florida (EF) Data Warehouse and One-Stop Service Tracking (OSST); puts data results into presentable formats; collects and process data; conducts management analysis and decision-making processes; oversees all aspects of the various grants including detailed planning, monitoring, and reporting; and develops reporting structures for new programs or grants awarded and new goals or measures identified. Work is performed under the direction of a higher level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Researches through grant proposal notification systems, i.e. Grants.gov, for any applicable grants for CSNCFL, and provides summary to CEO for review. Gathers and compiles data needed for grant applications. Conducts reporting and modifications to grants in a timely manner. Assists with monitoring efforts both at the local level and with state and federal monitoring as needed. Reports to management regularly on all facets of performance with respect to the Trade Adjustment, Workforce Investment Opportunity Act (WIOA), and Wagner-Peyser Acts, Welfare Transition (WT), and Supplemental Nutrition Assistance Program (SNAP), all special projects/grants, center traffic, and any demographic information that is requested. Elicits reports requirements from management and conveys information in appropriate terms. Collects and analyzes a wide range of information, data, and statistics to be used by internal management teams. Designs and establishes all reports/reporting procedures reflecting system-wide performance for the region including current and past program years for data trending and measurement analysis. Generates and interprets reports for organization-wide intelligence in cumulative and static snapshot format for specific programmatic monitoring. Extracts, interprets, and presents all Workforce data as requested. Utilizes One-Stop Service Tracking (OSST), administrative capacity Atlas, and Employ Florida, and any other systems. Creates activity diagrams and flowcharts delineating various processes as requested. Assists with design, implementation, and maintenance of electronic tracking/filing system (Atlas). Maintains compliance with all personnel policies and procedures. Works retail hours and/or hours as assigned. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Considerable knowledge in Microsoft Suite primarily Word, Excel, Publisher, PowerPoint, Access. Knowledge of the methods, procedures, and techniques for conducting research, analyzing data, and developing applicable reports. Knowledge of free-form query tools proprietary to Employ Florida (Ad-Hoc) and all canned (frontend) reports for One-Stop Service Tracking (OSST) and Employ Florida. Knowledge of workforce program performance indicators. Skill in the use of standard office computer equipment and software applications, creation and production of statistical reports and spreadsheets. Ability to communicate effectively both orally and in writing. Ability to conduct research, collect relevant data, perform meaningful analysis on the data and present findings. Ability to develop preliminary recommendations from the data collected in coordination with higher level staff. Ability to work independently to solve problems and make sound decisions based upon available information. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed mostly in office settings. Some outdoor work is required in the inspection of various land use developments and construction sites. Hand-eye coordination is necessary to operate computers and various pieces of office equipment. While performing the duties of this job, the employee is occasionally required to stand or sit; walk; use hands to finger, handle, feel or operate objects, tools or controls; and reach with hands and arms. The employee is occasionally required to climb or balance; stoop, kneel, crouch or crawl; talk or hear. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee occasionally works in outside weather conditions. The employee is occasionally exposed to wet and/or humid conditions, or airborne particles. The noise level in the work environment is usually quiet in the office, and moderate in the field. Supplemental Information Complete Tier One Training and pass the Tier One Certificate Exam within six (6) months of being hired- desired. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Alachua County Board of County Commissioners
Gainesville FL, FL
Minimum Qualifications Associate’s degree and two (2) year experience in case management; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Successful completion of all applicable background checks pre-hire and ongoing are required. Complete Tier One Training and pass the Tier One Certificate Exam within six (6) months of being hired. This is a grant funded position. There are no rights to permanent employment. Position Summary This is professional work in providing aspects of career management and development, using guidance, counseling, coaching, and advisory techniques to assist candidates to clarify and achieve career goals and address issues related to employment barriers in the CareerSource North Central Florida (NCF) Office of the Alachua County Community and Administrative Services Department. An employee assigned to this classification is responsible to create action plans to implement candidates decisions; provide qualifying and appropriate services including resume assistance, labor market information, assessments, interviewing assistance, referral to education, orientation to services, Employ Florida (EF) training and support, as well as career counseling; and document all referrals, services, and follow-up activities in Employ Florida (EF) in accordance with established Local Operation Procedures. Work is performed under the direction of a higher level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Provides assistance to shorten the claimants duration on reemployment assistance (RA) and assists claimants to return to work. Manages pool count and schedule of claimants that have been identified as likely to exhausted their reemployment assistance (RA) benefits in Employ Florida (EF); schedules future events. Prints and mails letters to claimants to ensure they receive their notices. Presents an overview of the Reemployment Services and Eligibility Assessment (RESEA) program to groups or individuals; enters activity code into Employ Florida (EF). Assists claimants to recognize trends of past or future career goals for the Labor Market Information. Schedules at least one work search activity to each claimant; enters the event calendar in Employ Florida (EF). Reports Reemployment Services and Eligibility Assessment (RESEA) participation in Employ Florida (EF) to meet grant requirements. Maintains compliance with all personnel policies and procedures. Works retail hours and/or hours as assigned. Drives a personal vehicle regularly to perform duties as required. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of interviewing, counseling, and coaching techniques and methods. Knowledge of modern management and administration techniques and methods. Ability to conduct interviews effectively. Ability to communicate effectively both orally and in writing. Ability to make rational decisions in a timely manner. Ability to evaluate and place candidates appropriately. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately quiet. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Full-time
Minimum Qualifications Associate’s degree and two (2) year experience in case management; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Successful completion of all applicable background checks pre-hire and ongoing are required. Complete Tier One Training and pass the Tier One Certificate Exam within six (6) months of being hired. This is a grant funded position. There are no rights to permanent employment. Position Summary This is professional work in providing aspects of career management and development, using guidance, counseling, coaching, and advisory techniques to assist candidates to clarify and achieve career goals and address issues related to employment barriers in the CareerSource North Central Florida (NCF) Office of the Alachua County Community and Administrative Services Department. An employee assigned to this classification is responsible to create action plans to implement candidates decisions; provide qualifying and appropriate services including resume assistance, labor market information, assessments, interviewing assistance, referral to education, orientation to services, Employ Florida (EF) training and support, as well as career counseling; and document all referrals, services, and follow-up activities in Employ Florida (EF) in accordance with established Local Operation Procedures. Work is performed under the direction of a higher level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Provides assistance to shorten the claimants duration on reemployment assistance (RA) and assists claimants to return to work. Manages pool count and schedule of claimants that have been identified as likely to exhausted their reemployment assistance (RA) benefits in Employ Florida (EF); schedules future events. Prints and mails letters to claimants to ensure they receive their notices. Presents an overview of the Reemployment Services and Eligibility Assessment (RESEA) program to groups or individuals; enters activity code into Employ Florida (EF). Assists claimants to recognize trends of past or future career goals for the Labor Market Information. Schedules at least one work search activity to each claimant; enters the event calendar in Employ Florida (EF). Reports Reemployment Services and Eligibility Assessment (RESEA) participation in Employ Florida (EF) to meet grant requirements. Maintains compliance with all personnel policies and procedures. Works retail hours and/or hours as assigned. Drives a personal vehicle regularly to perform duties as required. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of interviewing, counseling, and coaching techniques and methods. Knowledge of modern management and administration techniques and methods. Ability to conduct interviews effectively. Ability to communicate effectively both orally and in writing. Ability to make rational decisions in a timely manner. Ability to evaluate and place candidates appropriately. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately quiet. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Alachua County Board of County Commissioners
Gainesville FL, FL
Minimum Qualifications Graduation from high school or equivalent and three (3) years technical experience in troubleshooting computer hardware and software problems and/or help desk operations; or any equivalent combination of training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Successful completion of all applicable background checks pre-hire and ongoing are required. This a grant funded position. There are no rights to permanent employment. Position Summary This is technical work in performing computer and peripheral equipment setup, repair, and maintenance duties in the CareerSource North Central Florida (NCF) Office of the Alachua County Community and Administrative Services Department. An employee assigned to this classification is responsible for moving and installing computer equipment, peripheral equipment, inventory, troubleshooting, and repair. Work is performed under the general direction of a higher-level supervisor and is reviewed through reports, conferences, and observation of results achieved. Examples of Duties This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Identifies, analyzes, and rectifies computer problems and failures. Installs network and stand-alone related software, hardware, peripheral equipment, and performance software upgrades. Assists in diagnosing, troubleshooting and reporting network connection problems with personal computer (PC) workstations and servers. Performs installation of personal computers (PCs), printers, print servers, and peripheral equipment. Provides technical input regarding data and trends. Performs inventory control; routine equipment inventory, device parts, spot checks on inventory accuracy, and complete inventory by location. Acts as the contact person for office equipment; performs minor repairs and provides technical assistance in the operation and maintenance of office equipment. Responds to and resolves IT department help desk calls in a timely manner, documenting, tracking, and monitoring help desk tickets to ensure a timely resolution. Moves and stores files, records, equipment, and other material in specified storage locations in accordance with established Information & Telecommunication Services (ITS) procedures and protocols. Ensures that computer systems are updated with the latest service packages and software updates. Acts as user contact for reporting problems, analyzes and makes preliminary determinations regarding network problems, and guides users through corrective measures. Assists in setup and installation, and ensures the operability of network equipment, cabling, hardware, and software. Assists with maintaining an inventory of equipment in each center. Works with ITS on all hardware and software purchases and installations. Maintains compliance with all personnel and ITS policies and procedures. Drives a personal vehicle regularly to perform duties as required. Works retail hours and/or hours as assigned. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of and familiar with Microsoft Windows. Knowledge of Microsoft Disk Operating System (MS-DOS) and/or Personal Computer Disk Operating System (PC-DOS). Knowledge of Microsoft Office. Skill in computer hardware. Skill in interpersonal communication with users, partners, and vendors. Ability to operate electronic test equipment. Ability to run and test Cat 5 cabling. Ability to communicate effectively both orally and in writing. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, walk; talk or hear, and use hands to finger, handle or feel. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Full-time
Minimum Qualifications Graduation from high school or equivalent and three (3) years technical experience in troubleshooting computer hardware and software problems and/or help desk operations; or any equivalent combination of training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Successful completion of all applicable background checks pre-hire and ongoing are required. This a grant funded position. There are no rights to permanent employment. Position Summary This is technical work in performing computer and peripheral equipment setup, repair, and maintenance duties in the CareerSource North Central Florida (NCF) Office of the Alachua County Community and Administrative Services Department. An employee assigned to this classification is responsible for moving and installing computer equipment, peripheral equipment, inventory, troubleshooting, and repair. Work is performed under the general direction of a higher-level supervisor and is reviewed through reports, conferences, and observation of results achieved. Examples of Duties This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Identifies, analyzes, and rectifies computer problems and failures. Installs network and stand-alone related software, hardware, peripheral equipment, and performance software upgrades. Assists in diagnosing, troubleshooting and reporting network connection problems with personal computer (PC) workstations and servers. Performs installation of personal computers (PCs), printers, print servers, and peripheral equipment. Provides technical input regarding data and trends. Performs inventory control; routine equipment inventory, device parts, spot checks on inventory accuracy, and complete inventory by location. Acts as the contact person for office equipment; performs minor repairs and provides technical assistance in the operation and maintenance of office equipment. Responds to and resolves IT department help desk calls in a timely manner, documenting, tracking, and monitoring help desk tickets to ensure a timely resolution. Moves and stores files, records, equipment, and other material in specified storage locations in accordance with established Information & Telecommunication Services (ITS) procedures and protocols. Ensures that computer systems are updated with the latest service packages and software updates. Acts as user contact for reporting problems, analyzes and makes preliminary determinations regarding network problems, and guides users through corrective measures. Assists in setup and installation, and ensures the operability of network equipment, cabling, hardware, and software. Assists with maintaining an inventory of equipment in each center. Works with ITS on all hardware and software purchases and installations. Maintains compliance with all personnel and ITS policies and procedures. Drives a personal vehicle regularly to perform duties as required. Works retail hours and/or hours as assigned. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of and familiar with Microsoft Windows. Knowledge of Microsoft Disk Operating System (MS-DOS) and/or Personal Computer Disk Operating System (PC-DOS). Knowledge of Microsoft Office. Skill in computer hardware. Skill in interpersonal communication with users, partners, and vendors. Ability to operate electronic test equipment. Ability to run and test Cat 5 cabling. Ability to communicate effectively both orally and in writing. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, walk; talk or hear, and use hands to finger, handle or feel. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Clackamas County
Oregon City, OR, United States
Dental Quality Improvement Analyst (Health Centers) Job ID: 106946 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES WE ENCOURAGE YOU TO PRINT OR SAVE THIS JOB ANNOUNCEMENT FOR YOUR REFERENCE. IT WILL NOT BE ACCESSIBLE AFTER THE CLOSE DATE. Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on Wednesday, May 17, 2023. PAY AND BENEFITS Dental Quality Improvement Analyst (Classified as a Policy, Performance and Research Analyst) Annual Pay Range: $76,070.68 - $96,312.56 Hourly Pay Range: $36.572443 - $46.304116 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Employees' Association. Employees' Association (EA) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Join our mission oriented and dynamic team at Clackamas County Health Centers Division . Do you have a passion for innovation in data and reporting for improving services in our community? We are hiring for a Dental Quality Improvement Analyst (classified as a Policy, Performance and Research Analyst) to join the Quality Improvement/Quality Assurance team. The Clackamas Health Centers Division, within the Department of Health, Housing and Human Services, is a Federally Qualified Health Center (FQHC). We provide exceptional patient care by integrating a universal trauma informed approach and focusing on whole body health with behavioral health, dental and primary care services within clinic sites across the greater Portland, Oregon metro and Mt. Hood foothill areas. Our mission is to serve our community, reduce parries to health, and improve lives. Come join our team. This position will be responsible for leading quality improvement and quality assurance activities, projects, and initiatives within the Dental system of Clackamas Health Centers. Improve the clinical care provided in the Dental Care Clinics. Develop data visualization tools to advance the mission of quality assurance and improvement at the Health Centers. The ideal candidate will have experience with quality improvement methodologies, health care data collection and analysis, demonstrate skill in effective written, oral, presentation and interpersonal skills using non-technical terms, project management experience, experience developing reports and presenting complex information to people with varying levels of background in a variety of formats, which may include in-person presentations, written reports or visual tracking systems, such as visual management dashboards and scorecards. This is a great opportunity to join the Health Centers efforts in promoting quality and equitable health care across Clackamas County. Required Minimum Qualifications/ Transferrable Skills:* Per the Oregon Health Authority, ( OAR 333-091-1010 & OAR 333-019-1030 ), this position is subject to the mandatory COVID-19 vaccine requirement. Prior to the start of employment, the selected candidate must provide proof of full vaccination or have an approved medical or religious exception in place with the County as a qualification of employment. A minimum of four (4) years of related experience that would provide the required knowledge and skills to perform the responsibilities of this position. Strong verbal and written communication skills, including ability to communicate effectively with people of diverse backgrounds, skill sets, and personalities. Project management experience, including managing and prioritizing multiple projects, communicating with stakeholders at various levels to ensure projects stay on track. Ability to utilize QI principles to assess the need for process improvement and change, including PDSA cycles, root cause analyses, prioritization matrices and/or other LEAN or Institute of Healthcare Improvement (IHI) quality improvement tools. Experience working with organization leaders to assess success or the need to pivot. Demonstrated skill in effective written, oral, presentation and interpersonal skills using non-technical terms One (1) year of experience in healthcare data collection, program analysis or program evaluation Experience with dashboard development and use of data visualization tools to promote quality assurance and/or performance improvement. Experience using metrics and data to drive process improvement changes. Must pass a criminal history check which may include national or state fingerprint records check Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Advanced degree in healthcare, informatics, public health or equivalent training and experience At least one (1) year of experience working in a healthcare setting. Experience with EPIC electronic health record system Power BI Experience Knowledge of and/or experience with Federally Qualified Health Center, Medicaid, and/or Oregon Health Plan rules, regulations and policy. Experience designing continuous quality assurance standards, performance standards and processes for collecting, monitoring and using data. Knowledge of and/or experience with project management including project management methodologies, best practices, and seeing a project through the full life cycle. Experience researching, analyzing and reporting on complex healthcare-related issues. Experience administrating an online policy or document system. Intermediate proficiency in Microsoft Software Applications, such as MS Word and MS Excel. *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Duties may include but are not limited to the following: Review, revise and develop policies and procedures, as well as coordinate policy and procedure development with leadership and subject matter experts. Recommends changes to policies and operational systems to improve quality, contractual and/or regulatory compliance, and to mitigate operational risk. Provides implementation options; develops and recommends methods to improve operations; develops processes for systematic organizational improvement Researches and incorporates current best practices and research, and emerging trends; prepares comprehensive reports and presentations; presents information to Health Centers Leadership Administrator for online policy and learning management systems. Maintains online content, including coordinating, updating and maintaining user interfaces Develop and maintain tools that facilitate effective staff education and internal communication of policy and other process changes. Develop and optimize utilization of software to ensure effective staff communication, information sharing, and learning Plans, identifies, and conducts operational improvement of the Health Centers onboarding program. Determines appropriate methods of approach and analysis, including involvement of internal staff; develops scope and timelines, including identifying and utilizing resources and mitigating difficulties; establishes criteria to identify and measure quality, effectiveness and compliance; designs, collects and may oversee collection of data; conducts data analysis and quality reviews Coordinates with Health Centers management to ensure consistent employee onboarding procedures and experience. Develops and maintains onboarding tools and resources, including competency checklists Project management and coordination as needed to meet Health Centers goals and objectives. Develops and organizes project scope and timelines; manages project steps and incorporates effective participation of project team members and stakeholders; provides project support; verifies quality of project deliverables May lead committee work, serve as committee member, or be a stakeholder in a workgroup REQUIRED KNOWLEDGE AND SKILLS Thorough knowledge of: Principles and practices of public administration, project management, organizational processes and design, budget preparation and administration techniques; legislative processes and local government operation; government accounting practices; techniques of contract and grant preparation and administration; office methods and procedures; quantitative analysis and statistical research methods, techniques and procedures; English grammar and composition; applicable federal, state and local statutes, regulations and rules; trends, emerging innovations and best practices in quality measurement, performance improvement and other subject areas relevant to responsibilities; principles of public and community relations; techniques of supervision and facilitation. Skill to: Communicate effectively, both orally and in writing, including group/public presentations; lead or coordinate the work of professional staff; evaluate and develop improvements in operations, policies, procedures and methods; plan and conduct difficult technical and policy research projects; analyze complex issues and problems from multiple perspectives; identify and evaluate alternative solutions and recommend effective courses of action; prepare clear and concise comprehensive and technical reports; evaluate budget and grant proposals, establish and maintain effective working relationships with department and County staff, external organizations such as local, state and federal agencies, consultants, citizen groups, community service organizations, and the public. WORK SCHEDULE This position works 40 hours during a standard workweek of Monday through Friday. The work hours would fall between the hours of 7:00 AM and 5:00 PM. Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT Clackamas County Health Centers provide direct medical, dental, and mental health services to Clackamas County residents. We provide services at our Integrated Primary Health Care Clinics, our mental health clinics, or through our School Based Health Centers. Health Centers is a Division of the Health, Housing, and Human Services (H3S) Department. Learn more about Clackamas Health Centers. APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Jimmy Henry, HR Recruitment Analyst JHenry@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=106946&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-fe7269762141f94b9df47bc1f77c095b
Full Time
Dental Quality Improvement Analyst (Health Centers) Job ID: 106946 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES WE ENCOURAGE YOU TO PRINT OR SAVE THIS JOB ANNOUNCEMENT FOR YOUR REFERENCE. IT WILL NOT BE ACCESSIBLE AFTER THE CLOSE DATE. Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on Wednesday, May 17, 2023. PAY AND BENEFITS Dental Quality Improvement Analyst (Classified as a Policy, Performance and Research Analyst) Annual Pay Range: $76,070.68 - $96,312.56 Hourly Pay Range: $36.572443 - $46.304116 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Employees' Association. Employees' Association (EA) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Join our mission oriented and dynamic team at Clackamas County Health Centers Division . Do you have a passion for innovation in data and reporting for improving services in our community? We are hiring for a Dental Quality Improvement Analyst (classified as a Policy, Performance and Research Analyst) to join the Quality Improvement/Quality Assurance team. The Clackamas Health Centers Division, within the Department of Health, Housing and Human Services, is a Federally Qualified Health Center (FQHC). We provide exceptional patient care by integrating a universal trauma informed approach and focusing on whole body health with behavioral health, dental and primary care services within clinic sites across the greater Portland, Oregon metro and Mt. Hood foothill areas. Our mission is to serve our community, reduce parries to health, and improve lives. Come join our team. This position will be responsible for leading quality improvement and quality assurance activities, projects, and initiatives within the Dental system of Clackamas Health Centers. Improve the clinical care provided in the Dental Care Clinics. Develop data visualization tools to advance the mission of quality assurance and improvement at the Health Centers. The ideal candidate will have experience with quality improvement methodologies, health care data collection and analysis, demonstrate skill in effective written, oral, presentation and interpersonal skills using non-technical terms, project management experience, experience developing reports and presenting complex information to people with varying levels of background in a variety of formats, which may include in-person presentations, written reports or visual tracking systems, such as visual management dashboards and scorecards. This is a great opportunity to join the Health Centers efforts in promoting quality and equitable health care across Clackamas County. Required Minimum Qualifications/ Transferrable Skills:* Per the Oregon Health Authority, ( OAR 333-091-1010 & OAR 333-019-1030 ), this position is subject to the mandatory COVID-19 vaccine requirement. Prior to the start of employment, the selected candidate must provide proof of full vaccination or have an approved medical or religious exception in place with the County as a qualification of employment. A minimum of four (4) years of related experience that would provide the required knowledge and skills to perform the responsibilities of this position. Strong verbal and written communication skills, including ability to communicate effectively with people of diverse backgrounds, skill sets, and personalities. Project management experience, including managing and prioritizing multiple projects, communicating with stakeholders at various levels to ensure projects stay on track. Ability to utilize QI principles to assess the need for process improvement and change, including PDSA cycles, root cause analyses, prioritization matrices and/or other LEAN or Institute of Healthcare Improvement (IHI) quality improvement tools. Experience working with organization leaders to assess success or the need to pivot. Demonstrated skill in effective written, oral, presentation and interpersonal skills using non-technical terms One (1) year of experience in healthcare data collection, program analysis or program evaluation Experience with dashboard development and use of data visualization tools to promote quality assurance and/or performance improvement. Experience using metrics and data to drive process improvement changes. Must pass a criminal history check which may include national or state fingerprint records check Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Advanced degree in healthcare, informatics, public health or equivalent training and experience At least one (1) year of experience working in a healthcare setting. Experience with EPIC electronic health record system Power BI Experience Knowledge of and/or experience with Federally Qualified Health Center, Medicaid, and/or Oregon Health Plan rules, regulations and policy. Experience designing continuous quality assurance standards, performance standards and processes for collecting, monitoring and using data. Knowledge of and/or experience with project management including project management methodologies, best practices, and seeing a project through the full life cycle. Experience researching, analyzing and reporting on complex healthcare-related issues. Experience administrating an online policy or document system. Intermediate proficiency in Microsoft Software Applications, such as MS Word and MS Excel. *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Duties may include but are not limited to the following: Review, revise and develop policies and procedures, as well as coordinate policy and procedure development with leadership and subject matter experts. Recommends changes to policies and operational systems to improve quality, contractual and/or regulatory compliance, and to mitigate operational risk. Provides implementation options; develops and recommends methods to improve operations; develops processes for systematic organizational improvement Researches and incorporates current best practices and research, and emerging trends; prepares comprehensive reports and presentations; presents information to Health Centers Leadership Administrator for online policy and learning management systems. Maintains online content, including coordinating, updating and maintaining user interfaces Develop and maintain tools that facilitate effective staff education and internal communication of policy and other process changes. Develop and optimize utilization of software to ensure effective staff communication, information sharing, and learning Plans, identifies, and conducts operational improvement of the Health Centers onboarding program. Determines appropriate methods of approach and analysis, including involvement of internal staff; develops scope and timelines, including identifying and utilizing resources and mitigating difficulties; establishes criteria to identify and measure quality, effectiveness and compliance; designs, collects and may oversee collection of data; conducts data analysis and quality reviews Coordinates with Health Centers management to ensure consistent employee onboarding procedures and experience. Develops and maintains onboarding tools and resources, including competency checklists Project management and coordination as needed to meet Health Centers goals and objectives. Develops and organizes project scope and timelines; manages project steps and incorporates effective participation of project team members and stakeholders; provides project support; verifies quality of project deliverables May lead committee work, serve as committee member, or be a stakeholder in a workgroup REQUIRED KNOWLEDGE AND SKILLS Thorough knowledge of: Principles and practices of public administration, project management, organizational processes and design, budget preparation and administration techniques; legislative processes and local government operation; government accounting practices; techniques of contract and grant preparation and administration; office methods and procedures; quantitative analysis and statistical research methods, techniques and procedures; English grammar and composition; applicable federal, state and local statutes, regulations and rules; trends, emerging innovations and best practices in quality measurement, performance improvement and other subject areas relevant to responsibilities; principles of public and community relations; techniques of supervision and facilitation. Skill to: Communicate effectively, both orally and in writing, including group/public presentations; lead or coordinate the work of professional staff; evaluate and develop improvements in operations, policies, procedures and methods; plan and conduct difficult technical and policy research projects; analyze complex issues and problems from multiple perspectives; identify and evaluate alternative solutions and recommend effective courses of action; prepare clear and concise comprehensive and technical reports; evaluate budget and grant proposals, establish and maintain effective working relationships with department and County staff, external organizations such as local, state and federal agencies, consultants, citizen groups, community service organizations, and the public. WORK SCHEDULE This position works 40 hours during a standard workweek of Monday through Friday. The work hours would fall between the hours of 7:00 AM and 5:00 PM. Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT Clackamas County Health Centers provide direct medical, dental, and mental health services to Clackamas County residents. We provide services at our Integrated Primary Health Care Clinics, our mental health clinics, or through our School Based Health Centers. Health Centers is a Division of the Health, Housing, and Human Services (H3S) Department. Learn more about Clackamas Health Centers. APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Jimmy Henry, HR Recruitment Analyst JHenry@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=106946&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-fe7269762141f94b9df47bc1f77c095b